NHSmail March 2010 Will Moss NHSmail Programme Head

Fully secure , calendar, directory, SMS and Fax service Based on Microsoft Exchange2007 it is available inside and outside the NHS, free of charge to users 24x7x365, with full help desk and DR coverage What is it?

Over 516,000 registered accounts 13,000 new accounts registered each month 2.2 million s across the platform daily 1.3 million SMS messages per month 20 Trusts on migration plan between now and July – more in early engagement Current status

Typical trust service costs £5.84 per user month. NHSmail costs £1.90 – for a better service (security, DR, SLAs etc) Cash releasing benefit > £400m. Cost avoidance benefits at a similar level Why NHSmail?

The NHS has many workflows which cross the organisational boundary Pharmacists, ISTCs, Dentists, Optometrists … Projects are in place to manage the process of extending NHSmail across the NHS boundary NHSmail is coming to the Optometrists community! Extending the boundary