Microsoft Dynamics NAV 2009 4/15/2017 11:16 PM Value of Upgrade Microsoft Dynamics NAV 2009 ©2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Why Do Customers Upgrade Reason for upgrade Convergence 2009 4/15/2017 Why Do Customers Upgrade Reason for upgrade Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States) © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Why Do Customers Upgrade Upgrade benefits realized Convergence 2009 4/15/2017 Why Do Customers Upgrade Upgrade benefits realized Complexity of last upgrade Satisfaction with last upgrade Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States) © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Business Ready Customer Care Business ready enhancement plan Convergence 2009 4/15/2017 Business Ready Customer Care Business ready enhancement plan Visibility Upgrades, Services Packs, Hot-fixes Research and development New product value in product roadmap Choice Investment protection benefits Protected List Price Transition Investment Credit Support Lifecycle Influence CustomerSource Knowledge Base Unlimited Online Training Community and Newsgroups © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Dynamics Support Extended support now available Convergence 2009 4/15/2017 Microsoft Dynamics Support Extended support now available NAV 5.0 Years 1 2 3 4 5 6 7 8 9 10 5 years Mainstream Support +5 years Extended Support NEW! Date of General Availability Self-Help Online Support 10+ years Mainstream Support Phase (5 yrs): Hot fixes, tax/regulatory releases, security updates Extended Support Phase (5 yrs): Hot fixes, tax/regulatory releases Self-Help Online Support (10 yrs +): Customized © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Basic Upgrade Evaluations Upgrade business case example Convergence 2009 4/15/2017 Basic Upgrade Evaluations Upgrade business case example Micrsoft Dynamics NAV 3.60 functionality and technology used Microsoft Dynamics NAV 3.60 functionality not used ”What’s New” Navision 3.70 – NAV 2009 Localizations – legal updates Get closer to standard Add-on solutions Technology Basic upgrade considerations How much has your business grown since your initial deployment? What are your new business requirements for remaining competitive? What functionality and technology are required to meet your requirements? What functionality and technology are applied today compared to innovation available with latest version? What can be “un-customized” to move closer to standard Microsoft Dynamics NAV or add-on solution? © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Innovations = Upgrade Value Convergence 2009 4/15/2017 Innovations = Upgrade Value Microsoft Dynamics NAV 4.0 Improvements Consolidation Navigation New Features Business Analytics Business Notification Campaign Pricing Intercompany Postings Item Budget and Analytics Reports Manufacturing Foundation NODBC Driver Outlook Interface Partial Payment Pre-defined KPIs Setup Checklist Wizard Standard Cost Worksheet Supply Planning XMLport Object Unapply/Reverse Journal Postings Microsoft Dynamics NAV 5.0 Improvements Inventory Costing Jobs (+now in Bus. Essentials) Item Tracking Service Order Handling Account Schedules Microsoft Dynamics SureStep General improvements (SP1) Outlook Integration (SP1) NAV SQL Option (SP1) New Features Sales and Purchase Document Approval Prepayments Intercompany Purchase Cost Distribution Microsoft Office XML Record Links Windows Live Local Search Mobile Microsoft Dynamics NAV 2009 New Features RoleTailored user experience Microsoft SQL Server Reporting Services Web Services New 3 tier architecture © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

SQL Performance Improvements Posting 20-30% faster Improvements gained by Sum calculation and insert speed up to 3 times faster Create and Post Sales Order Chart of Account Simulation * Only SQL Enterprise edition and with SIFT indexes present

NAV 2009 Benchmarking User Experience of Microsoft Dynamics NAV 5.0 and Microsoft Dynamics NAV 2009 Short introduction to the core concepts through a pre-recorded video tutorial No prior experience of Microsoft Dynamics NAV 20 people matching Susan (Order Processor) profile 22 people matching Phyllis (Accounting Manager) profile 13-14 core tasks

Benchmarking Results Testers had no prior Navision/NAV experience, and were given only short, core-concept training User Satisfaction Success Rate

Upgrade Considerations Convergence 2009 4/15/2017 Upgrade Considerations Upgrade to Microsoft Dynamics NAV 5.0 (SP1) If ISV or Add-on solution is not available on Microsoft Dynamics NAV 2009 short term Upgrade to Microsoft Dynamics NAV 2009 Stay current – upgrade to Microsoft Dynamics NAV 2009 based on your business case Web Services opportunity Classic or RoleTailored Client Performance gains © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Upgrade Business Case Key factors for making the upgrade decision Convergence 2009 4/15/2017 Upgrade Business Case Key factors for making the upgrade decision Conclusion: Upgrade if ROI of upgrade business case is positive before next version is released Revenue Gains Cost Savings “No investment” Risks License Costs Upgrade Costs Maintenance Costs BREP Costs Training Costs Hardware Costs © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Maximize Your Business By upgrading your software Convergence 2009 4/15/2017 Maximize Your Business By upgrading your software Revenue Gains Cost Savings “No investment” Risks License Costs Upgrade Costs Maintenance Costs BREP Costs Training Costs Hardware Costs Value from new functionality and technology innovations Make your current users more productive Replace old systems with Microsoft Dynamics NAV Integrate Microsoft Dynamics NAV better with your existing systems including Microsoft Office Increase return on investment Reduce Maintenance Costs Get closer to standard – reduce customizations Adopt available add-on solutions Reduce Upgrade Costs Document your solution/customizations Utilize Microsoft Dynamics SureStep and Rapid Implementation Methodology © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Enhancement comparison tables Appendix Enhancement comparison tables

Convergence 2009 4/15/2017 © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.