Working Group 1: NG9-1-1 June 6, 2012 Laurie Flaherty Brian Fontes WG 1 Co-Chairs

Working Group 1 – Participants Subgroup 1: Chair – Brian Daly  27 members Subgroup 2: Chair – Jenny Hansen  16 members 2  Co-Chairs: Laurie Flaherty & Brian Fontes  FCC Liaisons: Patrick Donovan & Jerry Stanshine  Members: 37

3 Working Group 1, Subgroup 2: NG9-1-1 Original Task: Subgroup 2 shall identify criteria that signify the technical and/or operational readiness of a regional and/or Statewide system, to accept NG9-1-1 calls and Deadline: December 8, 2011 Add-on Tasks: For each activity listed in Section and 2.5.6, prepare a list of measurable outcomes that could serve as objective evidence of each activity’s completion. The items in the list should be expressed as results or outcomes, rather than processes or activities. Analogous to the process used to implement Phase I of E911, the report should provide specific information about the evidence signaling the readiness of PSAPs within a given region or state to accept NG911 calls, which could serve as the basis for a validation processes that PSAPs and providers would implement in order to accommodate NG911 calls or text. The list does not need to be overly inclusive. For example, the list does not need to include a complete list of every data, GIS, and logging feature that is internal to the PSAP. The list also does not need to include transition elements, such as the LSRG. Deadline: June 2012

CSRIC WG1 – Subgroup 2 Methodology: In the December report from Working Group 1, Subgroup 2 recognized the interdependence of multiple organizations and agencies in achieving successful NG9-1-1 call processing. A list of contributing stakeholder entities was developed and organized into three major categories. A checklist was then developed for each stakeholder entity to be used as a guide in determining technical and operational readiness to accept and manage NG9-1-1 calls. (Stakeholders could be represented in multiple categories, as they may provide a wide range of services.) 4

CSRIC WG1 – Subgroup 2 Methodology (con’t.): Using these stakeholder groups as a basis, a checklist was developed for the December report, which included suggested procedural steps (in no particular order) that a PSAP or Authority may use as a guide to assist in determining its technical and operational readiness to accept NG9-1-1 calls. The original checklist submitted in Working Group 1’s December report was revised to include the additional tasks assigned. – Working Group 1 Subgroup 2 used more general language for the technical guidelines section as that section involved specific technical items, making the completion measurement self-evident. – The other sections were enhanced with measurable outcomes: Operations Governance System Management. 5

Edits Submitted by: 6 Christian Vogler Request to add “Relay Services ” to Appendix “System Management Impacts and Interdependencies” – done (second page of appendix) Donna Bethea-Murphy Definitional edits to text appearing on pages , 40 and 49 Craig Whittington Sentence added to section describing Access and Originating Networks and Originating Service Providers Sentence added to section introducing “readiness checklist” for these entities Tony Bogovic Expand the Technical Readiness Guidelines to include more detailed description of end product Expand assessments to include specific info on how assessment would be conducted

Working Group 1 - Next Steps Subgroup 2 report submitted and vote/approval requested. 7