Universal design How

Teaching students of design Attitudes Teaching students of design

Inclusive design - the strategy of the future Inclusive design aims to enable all people to have equal opportunities to participate in every aspect of society irrespective of cognitive, physical or sociocultural factors. (Ergonomidesign in Stockholm) Tom Vavik

The Process of Universal Design (8 steps) The Process of Universal Design (8 steps) (University of Washington, 2009) Identify the application. Define the universe. Involve consumers. Adopt guidelines or standards. Apply guidelines or standards. Plan for accommodations. Train and support. Evaluate.

Universal design approaches The use of the product (effectiveness, efficiency and satisfaction in a particular context of use) The user interface and interaction The process used to develop the product The capability of an organization to apply this design strategy (Adapted from http://www.usabilitynet.org)

How With end user involvement

Why iterative design processes Challenge Solution (Modified from Bryan Lawson, 1997) Hvorfor er designprosesser iterative. Hva betyr iterativ: At du vender tilbake til utgangspunktet med nye forutsetninger. Prosessen gjentas og løsningen forbedres ved hjelp av prototyper, tester og modifisering Evaluere er å vurdere, verdisette, teste med brukere Iterative design is a design methodology based on a cyclic process of prototyping, testing, analyzing, and refining a product or process. Based on the results of testing the most recent iteration of a design, changes and refinements are made. This process is intended to ultimately improve the quality and functionality of a design. In iterative design, interaction with the designed system is used as a form of research for informing and evolving a project, as successive versions, or iterations of a design are implemented. ows nye program The iterative design process may be applied throughout the new product development process. However, changes are easiest and less expensive to implement in the earliest stages of development. The first step in the iterative design process is to develop a prototype. The prototype should be evaluated by a focus group or a group not associated with the product in order to deliver non-biased opinions. Information from the focus group should be synthesized and incorporated into the next iteration of the design. The process should be repeated until user issues have been reduced to an acceptable level. Specific Application: Human Computer Interfaces Iterative design is commonly used in the development of human computer interfaces. This allows designers to identify any usability issues that may arise in the user interface before it is put into wide use. Even the best usability experts cannot design perfect user interfaces in a single attempt, so a usability engineering lifecycle should be built around the concept of iteration [1]. The typical steps of iterative design in user interfaces are as follows: Complete an initial interface design Present the design to several test users Note any problems had by the test user Refine interface to account for/fix the problems Repeat steps 2-4 until user interface problems are resolved Iterative design in user interfaces can be implemented in many ways. One common method of using iterative design in computer software is software testing. While this includes testing the product for functionality outside of the user interface, important feedback on the interface can be gained from subject testing early versions of a program. This allows software companies to release a better quality product to the public, and prevents the need of product modification following its release. Iterative design in online(website) interfaces is a more continuous process, as website modification, after it has been released to the user, is far more viable than in software design. Often websites use their users as test subjects for interface design, making modifications based on recommendations from visitors to their sites. TEsrt

Three models of inclusive design processes ISO 13407 - Human centered design processes for interactive systems The book: ”Innovating with People” John Clarksons - Inclusive design toolkit

Iterative user/human centered design activities (ISO 13407) 1. Plan the human centered process Meets requirements 2. Specify the context of use 3. Specify user and organisational requirements 5. Evaluate designs against user requirements 4. Product design solutions

Deltasenteret i Helsedirektoratet Forskningsrådets brukerforum IT Funk Deltasenteret: Statens kompetansesenter for deltakelse og tilgjengelighet. Helsedirektoratet er eit fagdirektorat og myndigheitsorgan som ligg under Helse- og omsorgsdepartementet (HOD) og Barne- og likestillingsdepartementet (BLD). Publikasjon: Tilgjengelige nettsteder Leder:Toril Bergerud Buene IT Funk Maja Arnestad BITS med blant annet Sigrun Lurås Universell IKT Morten Tollefsen Deltasenteret i Helsedirektoratet Forskningsrådets brukerforum IT Funk Norsk Designråds nyskapingsprogram Innovasjon for Alle Den norske Dataforenings faglige nettverk BITS Ressursnettverket Universell IKT Tom Vavik

Inclusive design toolkit www. universaldesigntoolkit. com (J Inclusive design toolkit www.universaldesigntoolkit.com (J. Clarkson et al. 2003) A 'waterfall' model of an inclusive design process www.universaldesigntoolkit.com Tom Vavik

Ref: Inclusive design. Toolkit. 2007. Designprosessen Ref: Inclusive design. Toolkit. 2007.

Summary – inclusive design processes: Are iterative Involves stakeholders and end users Specify the context of use (who, what, where) Discover, understand and translate the wants and needs of the user Adapt and apply guidelines and standards Evaluate designs against requirements and test with users Gjentakende og tilbakevendende Tom Vavik

Model for teaching Design for diversity

Elements in an inclusive design process Tom Vavik