Procter & Gamble Package Soap and Detergent Quarterly Marketing Review July 18, 2002
The Marketers Consulting Dursun Nas - Executive Director Barry Luong - Program Executive Erguen Aldeniz - Finance Director Richard Ching - Graphics Director Ann Smalley - Sales Director Lily Cooc - Consumer Analyst Juny Kim - Marketing Director
Chris Wright Dilemma Introduction of a new brand Product Improvement Increased marketing expenditures
Product Improvement Add H-80 to Dawn Liquid - Customer preference - High NPV - Low Cannibalization Restage Joy with the new “no-spot” formula - Customer preference - Quick return of investment
Procter & Gamble Quality Goods Honesty New-product development Dedicated and talented resources Prudent and conservative management Innovative products Marketing expertise
Consumer Preference Top five attributes Feelings on dishwashing Wants and Needs
Initial capital investment and cost Time to introduction to marketplace Cannibalization Net present value Why Not a New Product?
Net Present Value of a New Product ($12)
Why Not More Marketing? Cannibalization Break Even Analysis
Break-Even Analysis
Why Product Improvement Why Product Improvement H-80 Formula $20 Million Initial Investment $10 Million Incremental Marketing Time To Market
Which Product to Improve Upon I VORY LIQUID DAWN
Financial Analysis – Ivory Liquid Consumer preferenceConsumer preference Thrill Thrill
Joy No-Spot Formula Financial Analysis
Financial Analysis - Joy $70
Dawn Performance Enhancement Consumer Preference Financial Analysis
Financial Analysis - Dawn
Implementation Plan Commercial campaigns on day-time and prime-time television Publications Rebates/coupons Direct mailer
Conclusion Combined NPV Consumer preference maximized Continuity of Procter & Gamble corporate philosophy