Influence Agents Buyer Persona Template

Sample Simon Background Partner at Top 200 Solicitors LLP Qualified 25 years, Partner 15 years Masters educated at non-Oxbridge red brick Uni Married with 3 kids (20, 18, 14), lives Surrey commuter belt Demographics Male Age Household Income: £250k Suburban, bordering semi-rural

Sample Simon Their Goals Maintain high level client satisfaction and repeat instruction Attracting good quality new clients High ratio chargeable hours Growth Their Biggest Challenges Communicating value of legal representation Unpredictable demand – “Feast & Famine” Marketing doesn’t come naturally How Can You Help? Communicate value and credibility on behalf of the persona Generate increased demand Report growth in a trackable, traceable and repeatable manner

Sample Simon This Person Often Says… We don’t have the time or resource to dedicate to social media – and doubt we would attract our target clients via these channels. We’ve historically got our business from word-of-mouth and face-to-face networking, and it’s worked to date – why change it? Their Common Objections Our target market/clients aren’t using social media Social media/online is more for B2C than B2B

Sample Simon Your Marketing Message to Them Fully-managed, measurable client acquisition programmes Your Elevator Pitch We provide fully-managed marketing solutions, that attract targeted new clients, as well as improving repeat instruction through existing client communications.

Persona Name: Background Basic details about persona’s role Key information about the persona’s company Relevant background info, like education or hobbies Demographics Gender Age Range HH Income Urbanicity (Is your persona urban, suburban, or rural?) 1

Persona Name: Their Goals Persona’s primary goal Persona’s secondary goal Their Biggest Challenges Primary challenge to persona’s success Secondary challenge to persona’s success How Can You Help? How you solve your persona’s challenges How you help your persona achieve goals 2

Persona Name: This Person Often Says… Include a few real quotes – taken during your interviews – that represent your persona well. This will make it easier for employees to relate to and understand your persona. Their Common Objections Identify the most common objections your persona will raise during the sales process. 3

Persona Name: Your Marketing Message to Them How should you describe your solution to your persona? Your Elevator Pitch Make describing your solution simple and consistent across everyone in your company. 4