Ariba Procurement On Demand Town Hall Christopher Haydon, Tarun Jain April 2012 © 2012 Ariba, Inc. All rights reserved. CS

Contents Roadmap  Near term  On the Horizon Our Innovation Approach © 2012 Ariba, Inc. All rights reserved. 2

Procurement Roadmap Near Term  More Spend Category support  Usability and Scalability  Expanded features © 2012 Ariba, Inc. All rights reserved. 3

External Requisitions © 2012 Ariba, Inc. All rights reserved. 4 C ATALOG R EFERENCE P RICE C OMPLIANCE A PPROVAL W ORKFLOW P URCHASE O RDER Materials Planning MRO Specialized Inventory Supplier Extend spend management capabilities across all types of spend Capture and reconcile e-Invoices for orders from multiple systems A central hub for Requisition and Purchase Order transmission between external procurement systems and suppliers

External Requisitions Catalog Cross Reference  Items from ERP are cross-referenced to P2P catalog items  Ariba selects the “best” cross-referenced supplier part number Price Compliance from negotiated rates in Contracts Account Derivation, Approval Workflow, Budget Check Receiving in Ariba or in ERP Invoice Reconciliation in Ariba © 2012 Ariba, Inc. All rights reserved. 5

External Requisitions Multiple File channels to Choose from  CSV, Web Service, cXML Integration of Order Confirmations and Ship Notes with the ERPs Multiple Document Status / Type  New, Change, and Cancel © 2012 Ariba, Inc. All rights reserved. 6

Usability and Scalability Significant improvement in Catalog “Look and feel” coming in next release  Leveraging learnings from B2C paradigms Will roll User Interface enhancements through rest of products progressively Step change in catalog scalability coming too  “De-bottlenecked” in Q © 2012 Ariba, Inc. All rights reserved. 7

8 Home Page non catalog items favorites Shopping cart dashboard view simplified view

9 Home Page type ahead

10 Search List View punchout items simplified view add to cart filtering punchout items

11 Compare Items

12 Compare Items Page

13 Item Details View multiple images simplified view item details

Expanded Features - Procurement Quadrem Solutions Integration Phase 1: Order Interoperability, PBQ, Multi Level Line items on POs MS Office 2010 support PO Mass Close P2P Aggregated and optimistic validation Invoice Exception by commodity code, by supplier Export and Import of accounting distributions Export kits from P2P Create linkage between the invoice reconciliation process and the change order process. © 2012 Ariba, Inc. All rights reserved. 14

Expanded Features – Services Procurement Ability to reallocate hours across projects at timesheet level Timesheet  Allow external/3rd party system and Supplier Uploads Improved Out of the box Temp Labor Reports Provide the ability to invoice by amount for specific commodities Allow for use of Supplier-Level Contracts MSP’s and Buyers require six additional fields in the Time Sheet Report Ability to Report on Cost Centers of Purchase Orders Related to Multi-Fact Reporting for Services Procurement Ability to edit account on Time Sheets Ability to enter monthly timesheets © 2012 Ariba, Inc. All rights reserved. 15

Expanded Features – Invoicing Combo Realm: Invoice Pro  P2P Migration Contract invoicing improvement for European customers/ De-couple contract invoicing from Invoice Pro for e-Invoicing solution only solution that includes contract invoicing Include the Invoice PDF file or TIFF as a mime attachment of the invoice cXML and the related adapter work to consume the attachment in SAP and Oracle Invoice Conversion Services - Ability to route an image to Invoice Pro with incomplete information or image only for exception management or entry by buyer © 2012 Ariba, Inc. All rights reserved. 16

Procurement Roadmap Near Term  More Spend Category support  Usability & Scalability  Expanded features On the Horizon  Landed Cost  More Usability  Improved Integration Options © 2012 Ariba, Inc. All rights reserved. 17

On the Horizon Landed Cost  In many Emerging Markets, Tax and other charges can change the landed cost of materials and services by up to 20%  Taxes often need to be applied at the line level and can change dependent on multiple variables – E.g. Material / Service type, destination location  Applicable for RFQ / Collaboration and Orders. – Already supported for Invoices © 2012 Ariba, Inc. All rights reserved. 18

On the Horizon More Usability  Changing the paradigm  Catering for the Ad Hoc and power users Incorporate more social and consumer web practices  Contextualized screen information  Thumbnail, human centric representation © 2012 Ariba, Inc. All rights reserved. 19

On the Horizon – Web Services/ Connecting to the cloud © 2012 Ariba, Inc. All rights reserved. 20 P2P + ERI Web Services Service-Oriented Architecture Business Object Modeling Message Exchange Patterns

Contents Roadmap  Near term  On the Horizon Our Innovation approach © 2012 Ariba, Inc. All rights reserved. 21

Ariba Planning Processes 22 On-Demand Quarterly releases On-Premise Every 18+ months © 2012 Ariba, Inc. All rights reserved. Confidential. On-Demand 5-8 week Service Pack On-Premise 8 week Service Packs

Disciplined Innovation Approach Combining all customer experience into the journey Functionality and usability testing Early access programs and design partnerships Connect connect.ariba.com On-site customer visits Feature surveys Advisory councils and user groups © 2012 Ariba, Inc. All rights reserved. Ariba Exchange exchange.ariba.com Single Code Base 9s5 9r1 Future Releases On-Premise On-Demand Innovation Options… 10s1 11s Series 12s Series 23

© 2012 Ariba, Inc. All rights reserved. 24 Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. 1. Product is ready 2. Ariba is ready 3. Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.

We Want Your Feedback and Ideas How You Can Get Involved: Participate in the Commerce Summit Roundtables today. An Ariba Solution Manager will be there today to collect your feedback Volunteer to provide feedback and share your ideas to the Solution Manager for your product Get involved on exchange.ariba.com The Enhancements Online section of our Connect support web portal at: is the most direct way of letting your voice be known for enhancement requestshttp://connect.ariba.com/ Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback 25 © 2012 Ariba, Inc. All rights reserved.

Don’t Miss the General Session Panel Today at 5:15 p.m. © 2012 Ariba, Inc. All rights reserved. 26 Sustainable Supply Chains through Vested Trading Partner Relationships  Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.  5:15 p.m. – 6:00 p.m. – Florentine III and IV