I Model of impact on society II Results, 4 sectors of society III 8 Case studies I Model of impact on society II Results, 4 sectors of society III 8 Case studies

Model of Impact on society Model of Impact on society

Identifying impact on society  The target group is decision-makers in central and local government  A better understanding of the impact on society and the time frame  In preparation for decisions concerning invest- ments and financial allocations  Not only from the business economics or an authority’s budgetary perspective

Project results  Model for evaluating the economic impact of investments in geographic and real property information and information infra-structure on society  Quality assurance through eight case studies  Use of properties, addresses - streets/roads and buildings

8 case studies: 4 sectors of society Communications The real property market Total defence Planning and building  Transport of forest products  Postal distribution  Banking and finance  Estate agents  Local gov. rescue services  Defence authorities  Local gov. physical planning  Physical planning within county administrative board

Model Identify general impact Identify effect on costs Analyse cost benefits Evaluate external impact Generalisation to impact on society Balanced Scorecard Type of information and users

Balanced Scorecard 1. Strategic perspective 2. Financial perspective 3. Co-operating partners’ perspective 4. Citizen and business sector perspective 5. Development and renewal perspective 6. Internal organisation perspective

A parallel-the transport sector  Infra-structure = basic structure for activities  Investments in roads and railways - traffic & transport  Geographic and real property info - activities in connection with spatial flow and location  Overall value, wide & diverse use  Impact not felt by individual producers & consumers, advantages/disadvantages for others

A parallel between the transport sector, continued.  External impact = general impact on society  Long-term investments in roads = 60 years  Long-term value of geographic and real property data information = at least years  Market has deficiencies economists and planners politicians  Task of determining price and quality  Knowledge and competence base, suggested model

Conclusions - recommendations  Compare with investments in transport sector, base on a time frame of at least years  Case studies are a suitable method for identifying benefits, also impact on society  When selecting a case study carry out a pre-study  1) Choose use of information systems as starting point 2) Follow up by focusing on type of information  Repeat the studies at intervals of a few years, develop a dialogue concerning cost benefits and benefits for society

Helps structure information about activities Helps structure information about activities  Carrier of activity-specific information  Search path to other information  Provides overview and general orientation re situation  Key to co-ordination or links

Geographic information helps structure information  Carrier of information for specific activities  Search key  Provides overview and general orientation re situation  Key to co-ordination and links between activities under different authorities  Basis for entry and storage of information

Real property information helps structure information  Search path to map-based information  Key to co-ordination and links between different activities  Basis for entry and storage of property-related cases

Results of 4 sectors of society

Information system for professionals Communiations  Transport management and planning system for transport of forest products  Transport steering and planning system for postal distribution Real property market  Loan management and dedicated systems for banks and financial institutions  Property information system for estate agents

Information system for professionals Total national defence  Warning and planning system for rescue services  System for planning, steering and field exercises within the defence authorities National planning and building  Administrative support and planning system for building, planning and environmental questions in municipalities  System for administrative support and planning in the county authorities

Strategic impact  Competitive advantages and improved marketing  Better environment  Better combined utilisation of resources  Better quality and quicker decisions

Financial impact  Cheaper services  Lower administrative cost per case or service  Large returns on investments

Planning & building - county administration Cost & Benefit

Impact on co-operating partners  Co-operation between sectors in calculating benefits etc.  New types of networks are created  Stimulates multi-sectorial co-operation  Facilitates parallel working processes

Impact on individuals and companies  More refined products  Better service and participation for individuals  Services carried out more quickly  Greater participation  Decreased risk for misunderstandings

Impact on development and renewal Impact on development and renewal  More modern working methods  Updated competence  Facilitates work with new tasks

Impact on internal organisation  More reliable information  More effective working routines  Better working environment  Work is more stimulating and flexible

New services Communications  Customised production and delivery of forest products  Just-in-time deliveries  Postal services for marketing and customer service  Simulation of future developments

New services, continued Real property market  Quicker and more reliable handling of applications for loans via IT network  Property valuation and marketing related to the local environment  Simulation of future developments of a property’s close-environment

New services, continued Total defence  Finding persons in distress situations using maps and GPS  Tasks carried out with less risk for misunder- standings, particularly in critical situations  Simulation of future development of a property’s close-environment

New services, continued Planning and building sector  Support for increased democracy in physical planning and building  Customer service and Citizens’ Advice Bureaux provide geographically oriented services  Simulation of future developments and events