Session: GIS Interface Applications Panelist: Rod Olguin, City of Pasadena Date: Thursday October 4, 2001

Permit Center Where Government and Technology Come Together

October 2001 Tidemark User's Conference3 Permit Center Overview Established in 1995 Permit support services Plan check & inspection Information Technology

October 2001 Tidemark User's Conference4 Information Technology Challenges Citizens demanding more from government Inaccessible and inaccurate data Lack of standards across departments and systems

October 2001 Tidemark User's Conference5 Information Technology Objectives Creation of a government portal Customer self-service Shared information across the enterprise Single desktop access to disparate systems Cost savings through efficiencies Movement toward e-government

October 2001 Tidemark User's Conference6 Integrated Permitting

October 2001 Tidemark User's Conference7 Role of GIS Component Not just a mapping tool Links to all databases Increase productivity/efficiency Easier/quicker access to information

October 2001 Tidemark User's Conference8 Strategic Plan Validate original GIS assumptions Define enterprise-wide GIS Define GIS phases Develop cost estimates for each phase Define next steps

October 2001 Tidemark User's Conference9 GIS Project Overview Three-phase enterprise GIS implementation program Program cost of $6 million over three phases Centralized data warehouse,decentralize data maintenance Leverage WAN to distribute enterprise data

October 2001 Tidemark User's Conference10 Recommendations Data conversion Architecture Organization Applications/Interfaces

October 2001 Tidemark User's Conference11 Data Conversion Initiate landbase conversion in conjunction with orthophoto project Select one vendor for orthos, landbase, and utility data conversion Retain contract services for data conversion quality control

October 2001 Tidemark User's Conference12 Architecture Continue AutoCAD use for maintenance ESRI GIS platform Oracle based system

October 2001 Tidemark User's Conference13 Organization Appoint internal single point of contact Assign full-time GIS project manager Determine organizational placement Define GIS team role

October 2001 Tidemark User's Conference14 Application/Interfaces Develop primary GIS Interfaces Phased approach to application build- out Acquire user friendly data browser

October 2001 Tidemark User's Conference15 New Business Processes Locate properties View maps Search Data Create Radius

October 2001 Tidemark User's Conference16 Managers Role Understand the opportunities Communicate the vision Obtain the funding Provide the resources Manage the implementation Embrace training

October 2001 Tidemark User's Conference17 New Business Model 24x7 access to government Online vs. ‘in line’ Seamless system/data integration Customer-centric focus

October 2001 Tidemark User's Conference18 Consider the Possibilities Interactive communication Paperless permitting Digital plan review Mobile data

October 2001 Tidemark User's Conference19 “On Line Not In Line” “The motto for the twenty first century for government should be on line not in line.” Jane Hague, Supervisor King County, Washington USA Today

GIS Interface Applications Questions?