© 2014 Cogentus Consulting Ltd Smart Decisions End-to-end problem solving

Systematic approach to solving problems Useful tools for every stage Keep in one place and record Done From identifying the problem right though to implementing a solution 2

Stage 1: Problem Definition Correctly defining the right problem is key to obtaining the right solution 3

4 Smart Decisions has 7 different tools for problem definition Start with 5Ws+H then move to more sophisticated tools Use them to understand every element of the problem then redefine your problem Done

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6 5Ws+H Nine Windows Think in terms of time and space

7 Functional Mapping

8 Cause and Effect

Stage 2 – Ideas Generation 1,000s of examples to supercharge brainstorming sessions 9

10 7 creativity tools Break traditional thinking patterns

Look at examples that have solved similar problems elsewhere 11 Trade Offs when you improve x, y gets worse Opposites you want something but you don’t want something

12 Functions – swap the current technique for a different one Standard Solutions – common solutions to regular problems Look at examples that have solved similar problems elsewhere

13 Robotics – platforms, sensors & end effectors Decontamination – nuclear clean up techniques Look at examples that have solved similar problems elsewhere

14 Supercharged Brainstorming Save time and money at workshops It’s a quicker approach Increase quality of ideas Improves thinking ability Utilize over 2,500 examples Solutions that you may be able to use or adapt Done Look at examples that have solved similar problems elsewhere

Stage 3 – Evaluation Multi Criteria Decision Analysis (MCDA) 15

Stage 3 – Evaluation Multi Criteria Decision Analysis (MCDA) 16 The most advanced MCDA software available Uses multi-attribute utility theory Suitable for complex evaluations Multiple Objectives Multiple Stakeholders Uncertainty Done

Unlimited options Add notes, images, attachments Categorize if required into multiple groups Done Multi-Criteria Decision Analysis Create Options 17

Multi-Attribute Utility Separate the measurement from its value Add notes, images, attachments Add topics to create a value tree Have multiple trees Multiple scale types (numerical, textual & custom) Done Multi-Criteria Decision Analysis Create Criteria 18

Three weighting methods Direct Pairwise Swing Done Multi-Criteria Decision Analysis Weight Criteria 19

Multiple scoring methods Slider, radio, numerical, dropdown Three Point Estimates Done Multi-Criteria Decision Analysis Score options 20

Bar Chart Sort on options, highlight criteria Done Multi-Criteria Decision Analysis View Results 21

Strengths and Weaknesses Multi-Criteria Decision Analysis View Results 22

Scatter Multi-Criteria Decision Analysis View Results 23

Bubble Chart Multi-Criteria Decision Analysis View Results 24

Value for Money Multi-Criteria Decision Analysis View Results 25

Uncertainty Multi-Criteria Decision Analysis View Results 26

Portfolio Analysis Multi-Criteria Decision Analysis View Results 27

Sensitivity to Weighting Ranges, What-Ifs, Weight Space Done Multi-Criteria Decision Analysis Sensitivity Analysis 28

Stakeholder Weighting Multi-Criteria Decision Analysis Sensitivity Analysis 29

Sensitivity to Scores Multi-Criteria Decision Analysis Sensitivity Analysis 30

Correlation Multi-Criteria Decision Analysis Sensitivity Analysis 31

Professionals use Smart Decisions Truly robust and transparent evaluations The most advanced and elegant MDCA software available anywhere Gold for professional evaluations Platinum all of Gold plus resource allocation Bronze for online evaluations and collaborative discussions Done 32

Stage 4 – Implementation Project Management 33

Project Brief Estimates for cost and time Actuals for cost and time Risk Register Issues Log Done 34

Stage 5 – Measure Effectiveness of Solution Benefits Management 35

Expected benefits compared to realized Improve benefits profile over time Done 36

Stage 6 – Record of Decision 37

Systematic approach to solving problems Professional tools for every stage Robust and transparent Done Smart Decisions The only software to support complex problem solving from cradle to grave 38

Contact us on Or go to our website for more information Done Smart Decisions 39