1 ENGLISH Expression of Satisfaction and Dissatisfaction

2 Ungkapan Kepuasan/Ketidak puasan  Digunakan untuk menyatakan rasa puas atau tidak puas.

3 Expression Of Satisfaction I am satisfied. I am very happy. I like it. I enjoy it very much.

4 Expression Of Dissatisfaction I am not satisfied. I hate it. I am not happy.

5 Kosakata yang berkaitan dengan kepuasan/ketidakpuasan Satissfaction Satisfy (verb) = membuat kepuasan kepuasan Satisfaction (noun)= kepuasan Satisfied (adj.)= puas Satisfying (adj.)= yang memuaskan memuaskan Satisfactory (adj.)= yang memuaskan memuaskan Contented (adj.) = puas Pleased (adj.)= senang

6 Contoh:  Nothing satisfied him. He is always complaining. He is always complaining.  I’m satisfied with the exam result of my students. result of my students.  The good news is satisfying.  The results of yours test are satisfactory. satisfactory.

7  Your success will be a great satisfaction to your parents. satisfaction to your parents.  We are contented with what he has done. he has done.  They are pleased with the result. result.

8 Dissatisfaction Dissatisfy (verb) = tidak membuat puas membuat puas Dissatisfaction(noun) = ketidak puasan Dissatisfied (adj.) = tidak puas Dissatisfying (adj.) = tidak memuaskan memuaskan Dissatisfactory (adj.) = tidak memuaskan Discontented (adj.) = tidak puas Displeased (adj.) = tidak senang

9 Contoh:  The bad news dissatisfied me.  The workers were dissatisfied with their salaries. with their salaries.  The preparation for the basket ball competition is dissatisfying. ball competition is dissatisfying.  It is really a dissatisfying preparation. preparation.

10  It is a dissatisfaction to know all our plans failed. all our plans failed.  he is discontented with his job.  I am displeased with the painting. painting.

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12 1. A : What do you think the dress I made for you? dress I made for you? B : I’m extremely pleased. B : I’m extremely pleased. The underline expression is used to express… a. Certainty b. Surprise c. Satisfaction d. Agreement e. Happiness

13 2. Aida : What about your trip last week? last week? Agung : Hm, I felt … with it. Agung : Hm, I felt … with it. The service was good. The service was good. a. satisfy b. satisfied c. satisfying d. satisfactory e. satisfaction

14 3. Edy : I feel … with the art exhibition because it exhibition because it lacks of promotion. lacks of promotion. Ali : It is a pity that only Ali : It is a pity that only a few art lovers came. a few art lovers came. a. pleased a. pleased b. amused b. amused c. amazed c. amazed d. interested d. interested e. dissatisfied e. dissatisfied

15 4. A : What do you think of our show? show? B : The audience seemed so happy. B : The audience seemed so happy. I feel… I feel… A : So do I. A : So do I. a. afraid b. doubt c. ashamed c. ashamed d. satisfied d. satisfied e. optimistic e. optimistic

16 5. Budi : How is the business in the shop? the shop? Aulia: Very good. I can’t complain. Aulia: Very good. I can’t complain. I … with the way of business I … with the way of business going. going. a. am unhappy a. am unhappy b. am not pleased b. am not pleased c. am dissatisfied c. am dissatisfied d. feel contented d. feel contented e. feel discontented e. feel discontented

17 6. A: How was the result of your test? test? B: I am really … B: I am really … I got a good score. I got a good score. a. pleased a. pleased b. dissatisfied b. dissatisfied c. disappointed c. disappointed d. dedicated d. dedicated e. appreciated e. appreciated

18 7. A: I heard that you wanted to move to the new house. move to the new house. B: No, I don’t plan it. B: No, I don’t plan it. The house where I am living The house where I am living now is … now is … a. satisfactory a. satisfactory b. satisfaction b. satisfaction c. satisfying c. satisfying d. satisfied d. satisfied e. satisfy e. satisfy

19 8. X : How did you find the hotel which Pak Hasan which Pak Hasan recommended? recommended? Y : The service was excelent, Y : The service was excelent, so was the food. The week so was the food. The week we spent there was very we spent there was very pleasant and … pleasant and …

20 a. satisfy b. satisfied c. satisfying d. satisfactory e. satisfaction

21 9. Hotel Manager: Do you have any problem with the problem with the conference room? conference room? Customer : Oh, I can’t Customer : Oh, I can’t complain about it. complain about it.……………………

22 a. I’m extremely satisfied with the way it’s arranged. b. The way it’s arranged is very dissatisfying. c. I’m displeased with the way it’s arranged. d. The arrangement is dissatisfactory. e. it’s doesn’t give me satisfaction.

Dodi : Did you enjoy the January? January? Heru : Sure. I … with it. I’ve got a lot of new I’ve got a lot of new experiences. experiences. The local people were The local people were very nice and helpful. very nice and helpful.

24 a. am very pleased b. am disappointed c. am satisfied d. was very pleased e. was disappointed

Mother : Did you like the party? Nurul : …………………. Nurul : …………………. Mother : Why? What went Mother : Why? What went wrong? wrong? a. Yes, it is really satisfying. b. No, it is dissatisfying.

26 c. Yes, it gives me satisfaction. d. No, I am extremely discounted with it. with it. e. No, I was extremely discounted with it. with it.

Wife : So you like the food? Husband : Yes, I like it very much. Husband : Yes, I like it very much. I think it’s the first I think it’s the first time you have cooked time you have cooked this food. this food. Wife : Yes, you are right. I got the recipe from I got the recipe from the newspaper. the newspaper. Husband : I’ll be happy if you cook Husband : I’ll be happy if you cook it again for me it again for me tomorrow. tomorrow.

28 The underlined utterance expresses that the husband is… a. happy b. excited c. satisfied d. surprise e. appreciated

Teacher : I am disappointed with your test results. with your test results. Students : Sorry Sir, we had Students : Sorry Sir, we had no time at all to no time at all to prepare our selves for prepare our selves for the test. We were so the test. We were so busy training for the busy training for the competition. competition. Teacher : You’re only clever at making excuses. making excuses.

30 From the dialogue above we can conclude that … a. The students are satisfied. a. The students are satisfied. b. The teacher is satisfying. c. The teacher is dissatisfied. d. The students are very clever. e. The students make the teacher satisfied. teacher satisfied.

Rina : You don’t look happy with the shirt I gave with the shirt I gave you. you. Rudi : Oh no, I like it very much. I’ve been much. I’ve been looking for such looking for such a cloth material so a cloth material so long. long.

32 The dialogue tells us that Rudi expresses... a. happiness b. surprise b. surprise c. agreement d. certainty e. satisfaction

Ridwan : What do you think about our trip today? about our trip today? Rahmat : …. I’ve wasted too much for nothing. much for nothing. a. I am satisfied b. It satisfied me b. It satisfied me c. It gives me satisfaction d. I am dissatisfied

Mother : Lina, why don’t you go to the French course? to the French course? Lina : Hm, hm. The teacher is very strike and he very strike and he doesn’t speak French doesn’t speak French well. Moreover, he well. Moreover, he never makes jokes. never makes jokes. I’m not satisfied with I’m not satisfied with the course, Mom. the course, Mom.

35 The underline words are used to express… a. satisfaction b. dissatisfaction c. agreement d. disagreement e. refusal

Father : Irwan, what do you think of the watch I think of the watch I gave you on your gave you on your birthday? birthday? Irwan : It’s beautiful. The colour fits me. The colour fits me. I really like it Dad. I really like it Dad.

37 From the dialogue we know that Irwan expresses… a. happiness b. agreement c. satisfaction d. possibility e. ability

Yane : I’ve put your bags in the back and here’s a the back and here’s a magazine you might magazine you might like to read on the like to read on the plane. plane. Astri : You’re really very kind. …………………………. …………………………. Yane : It’s a pleasure.

39 a. I can’t bear it. b. The trip will be long enough. c. it’s really satisfying me. d. I feel annoyed with my luggage. e. I can’t thank you enough.

Nina : How did you like your holiday? holiday? Susy : Well, actually… It was not as enjoyable It was not as enjoyable as I had expected. as I had expected. It rained the whole day. It rained the whole day.

41 a. I am satisfied with it. a. I am satisfied with it. b. I can’t complain about it. b. I can’t complain about it. c. I was very pleased with it. c. I was very pleased with it. d. I was discontented with it. d. I was discontented with it. e. It gives me dissatisfaction. e. It gives me dissatisfaction.

Lecturer : What did you think of the lecture? the lecture? Student : …………………… Lecturer : Oh, really? Actually I was afraid Actually I was afraid that my lecture was that my lecture was going to be boring. going to be boring.

43 a. It was boring. a. It was boring. b. We were very disappointed. b. We were very disappointed. c. We felt bored. c. We felt bored. d. It was satisfying us. d. It was satisfying us. e. It gave us dissatisfaction. e. It gave us dissatisfaction.

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