Cisco Tools

Quick Product Reference Guide Partner Plan Tools ► Quickly access product information ► Select products using technical specs ► Build a bill of materials using product SKUs Product overviews, technical data and ordering information

Product Launch And EoS Bulletins Partner Plan Tools ► Quick access to product announcements ► Be the first to move on new opportunities ► Guide customers migration to new products Current information on new product announcements and retirements

Competitive Portal Partner Plan Tools ► Searchable by architecture, technology, competitor or key words ► Competitive information to assist sales ► Guidance on product positioning Sales guidance and technical details to help differentiate Cisco solutions

Cisco dCloud Partner Plan Tools ► Scripted demonstrations that can be used as part of a customer sales process ► Fully customized pilots with admin-level access ► Can connect to dCloud from a single PC or establish a site to site VPN for full connectivity ► Save your demonstration status and return to it any time to continue where you left off Advanced analytics and reporting on Cisco equipment

Cisco Validated Designs Partner Plan Tools ► Pre-tested designs from Cisco ► Meet specific customer needs quickly ► Provide a foundation for future growth Best in class network designs to jumpstart your design phase

Cisco Commerce Workspace Partner Plan Tools ► Quickly create customer quotes ► Attach promotions to deals ► Register deals and submit for qualification ► Track deal status Quote and order customer product using deals and quick quotes

Quick Pricing Tool Partner Plan Tools ► Complements Cisco Commerce Workspace ► Better serve customers ► Enter new markets ► Enhance productivity PC-based tool that simplifies Small/Midsize quote building

Partner Helpline Manage Resources ► Comprehensive set of links and phone numbers for: ► Product and solutions ► Pricing and ordering ► Services ► Sales Tools ► Post-sales ► Help on using partner enablement tools ► Links to opening partner support case A comprehensive portal for partner support from pre- sales to post-sales

Partner Education Connection Manage Resources ► Comprehensive range of topics online ► Training for specialization, certification and greater understanding ► Education helps partners gain a competitive advantage and improve sales Free online training resources for partners

Technical Assistance Center Manage Resources ► Partners and/or customers must have a valid service contract registered to their account to open a case ► Tool allows problem description and details and will route the issue for fastest resolution ► For urgent issues it is best to call TAC directly to open a case and then to use the tool to provide additional details ► Partners can monitor open cases and follow resolution updates Learn, share, and collaborate with other partners and Cisco experts cisco.com/go/tac

Partner Support Community Manage Resources ► Ask or answer questions on technical matters ► Participate in community discussions ► Download documents and access resources for engineers and technical professionals ► Participate in live expert events ► Free and open to everyone with cisco.com id Learn, share, and collaborate with other partners and Cisco experts

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