The Learning Center Building Pathways to Student Success

Mission Statement and SLOs The mission of The Learning Center is to develop student skills, prepare students to be independent learners, create a community of learning, and develop a passion for teaching among student tutors. Improved in individual study skills and study habits Improved performance in coursework

What is The Learning Center (TLC) Designated section numbers in accordance with Title V Clearly stated SLOs Students must enroll in section number to utilize services; therefore, student ID is required. Generates FTEs for the District Has an instructor of record, meeting Title V minimum qualifications Follows Title V Regulations Serves all COC students and faculty CCC, VLC, and Online Locations

Who Are The Peer Tutors? Recommended by faculty under Title V Several hold Bachelor and Master Degrees Many are COC graduates or currently attending COC TLC Employs over 200 instructional and non- instructional workers Specialists in their content area Many have gone on to become educators, including COC faculty Community and student volunteers

What Subjects Are Tutored? During all hours of operation: – Math – English/Writing – Computers/CIT During limited hours (check our website): – Chemistry – Biology/Microbiology – Accounting/Business Math – Physics and Engineering – German, French, Spanish and ASL – Philosophy – History – Psychology – Political Science – Sociology – Communications

Services For Students Tutoring Group Study Rooms Workshops Guided Learning Activities Study Jams Textbook Access Study Resources Test Proctoring Computer Use and Printing ATM Machine Online Tutoring Calculators For Faculty Attendance Reports Testing Services Online Tutoring Custom Referrals In-class tutorial assistance for special projects FLEX opportunities Student Tours Room Reservations Lecture capture Room Study Rooms with cameras

Testing in TLC Dedicated space for paper- based and computer exams In-room testing proctors to maintain academic integrity NetSupport to monitor computer- based exams Lockers for student belongings Secure test storage and return Computerized tracking system Over 12k Exams last year Examination Information Forms available online Dedicated testing staff Supervised by full time classified staff

A Pathway to Student Success Analyses of every study conducted, show that students who participated in tutoring outperformed students who did not, regardless of the amount of tutoring received or the measure of success used (retention and success rates). Students pursuing tutoring are more likely to succeed than other students, negating any notion that students pursuing tutoring are less capable. In the 2012/2013 academic year, TLC generated over $500k in FTEs. In the 2012/2013 academic year, TLC served over 10k students. In the 2012/2013 academic year, TLC administered over 12k exams.

Supplemental Learning Supplemental Learning is a set of learning activities students can attend on their own to improve the college experience. They can work on improving English or Math skills, or develop their learning potential by attending Study Skills activities. WORKSHOPS Led by faculty Attendance Reports Available Required, recommended, extra credit, or voluntary Scheduled at specific times GUIDED LEARNING ACTIVITIES (GLAS) Individual and self-paced Computer tutorials students complete which are reviewed by tutors Attendance Reports Available First- come, first-served during GLA operating hours

Incorporating SL Activities Allow for credit or extra credit Staggered due dates Topics in alignment with classroom activities/assignments FYE Requirements Weekly attendance reports

Retention Rates 21% of students completing 5 or more activities had higher success rates in math 49% of students completing 5 or more activities had higher success rates in English 10% of students completing 5 or more activities had higher success rates across disciplines

Custom Referrals Struggling Students SAMPLE REFERRAL Individualized Feedback for instructor Clear communication with tutorial staff Support for classroom assignments Layered form of education to improve retention rates

Accelerated Learning  The Learning Center provides tutoring and learning tools for accelerated students to be successful and less stressed  Accelerated Learning Students frequently experience additional stress from the rapid pace of classes. To combat this challenge, Accelerated Learning students should seek out the services offered by The Learning Center as frequently as possible.  Being well-prepared helps reduce stress  Many Accelerated Learning students are successful working adults, and upon returning to school ehy are suddenly dealing with being in the unfamiliar role of the novice, causing even more stress.  TLC’s Test Anxiety Workshops are especially helpful to Accelerated Learning students  TLC is open Saturdays 9am-1pm

Math Computer Assisted Learning (mCAL)  mCAL - Alternative to Traditional “lecture only” format of most math classes  Computer tutorial software with examples & explanations that can be accessed during class or anytime to help students better understand concepts  Each mCAL class has an in-class tutor to help students learn more effectively  Pretests given to ensure test readiness  Online Quizzes – multiple attempts – 80% required to pass  Exams Students must have completed all required preliminary assignments Multiple attempts – 80% required to pass  Final Exams Students must have completed all required preliminary assignments “C” “B” and “A” Level Finals Multiple attempts for each level – 80% required to pass

Computer Programs and Services Computers for Student Use Blackboard Support Students must purchase a refillable print card – initial cost $ in-1 memory card reader Copiers Headphone Free Wi-Fi Laptop charging stations Study Rooms with computers and cameras Computer Tutoring Microsoft Office Professional (Word, Excel, Access, and PowerPoint) Adobe Photoshop SPSS AutoCAD Minitab Quickbooks Pro And more!