Succession Planning Presented by: Jim Stenger

© 2011, National Association of Health Underwriters What Is Succession Planning? Why Is It Important? How Does It Happen? What If It Doesn’t Happen? Presentation Overview

© 2011, National Association of Health Underwriters Succession: A Definition –a number of persons or things following one another in order or sequence. Success: Is It Related to Succession? –the favorable or prosperous termination of attempts or endeavors; the accomplishment of one's goals. –a performance or achievement that is marked by success Succeed: Is It The Result of Succession? –to thrive, prosper, grow, or the like What Is Succession Planning?

© 2011, National Association of Health Underwriters Success in Planning What Is Succession Planning?

© 2011, National Association of Health Underwriters Members Chapter Leaders National Committees Board of Trustees NAHU Staff Success and AHU Chapter Structure Why NAHU Is Set Up Like It Is:

© 2011, National Association of Health Underwriters Members Committees Elected Officers –Secretary –Treasurer –Vice President –President-Elect –President –Immediate Past President Chapter Structure

© 2011, National Association of Health Underwriters Leaders Need to Develop Leaders and Manage Succession –“I can go on vacation for two weeks and no one calls me with questions” –Develop members into leaders –Empower members to succeed –Prepare the chapter to run in your absence –Prepare for no “leadership vacuum” –Develop others’ leadership skills –Ensure smooth succession transitions Leadership and Succession

© 2011, National Association of Health Underwriters Role of the Mentor –Empower others to lead based on their: Skills Experiences Abilities Passion Identifying and Developing Emerging Leaders

© 2011, National Association of Health Underwriters Four Stages of Emerging Leader Development –Exploratory Invite “Beginners Mind” Mine Fresh Concepts –Foundational Emphasize skills/knowledge as basis for higher level –Guided Autonomy Encourage decisiveness Task with frontline responsibilities Walk through decision-making process –Autonomy Make yourself available as a resource Identifying and Developing Emerging Leaders

© 2011, National Association of Health Underwriters Effective Leadership Development Through P.O.D.E. What Is P. O. D. E.? The Principles Behind P. O. D. E. How P. O. D. E. Works

© 2011, National Association of Health Underwriters What Is P.O.D.E.? P lan O rganize D elegate E xecute

© 2011, National Association of Health Underwriters The Principles Behind P.O.D.E. Effective Time Management Productive Team-Building Efficient Operation Repeatable Habit of Success

© 2011, National Association of Health Underwriters Plan Set Objective Outline Steps Define Resources Determine Timeframe Begin Project

© 2011, National Association of Health Underwriters Organize Pick Team Confirm Commitment Define Responsibilities Set Budget Obtain Resources

© 2011, National Association of Health Underwriters Delegate Assign Tasks Schedule Follow-Ups Determine Adjustments to Plan Manage Process

© 2011, National Association of Health Underwriters Execute Manage Team Performance Monitor Progress Reinforce Positive Performance Fulfill Objective

© 2011, National Association of Health Underwriters Bad Consequences Shallow Bench –Empty Positions –“Empty” Seats –Bad Morale –Leadership Burnout –“Death Spiral” Don’t Let This Happen To You! If Succession Doesn’t Succeed

© 2011, National Association of Health Underwriters The Seven P’s P rior P roper P lanning P revents…… P articularly* P oor P erformance * Substitute another “P” word here Remember…

© 2011, National Association of Health Underwriters “New Blood Is The Life Blood” It’s up to leaders to continually build the chapter. Lastly…..