Get Your Head in the Cloud Jonathan Spector Clearway Technologies Intraview Verification Solutions

2011 Annual Conference March 20-22, 2011 Full Disclosure: -I am not being paid to endorse any product or service. I am not being paid at all. -No nerds or geeks were harmed in the making of this presentation -All images are copyright their respective owners Please silence all pagers, cell phones, tablets, netbooks, laptops, smart phones, PDAs, TVs, radios, yawns and crying babies.

2011 Annual Conference March 20-22, 2011 Cloud Computing: The Good Old Days

2011 Annual Conference March 20-22, 2011 Nerd Humor!

2011 Annual Conference March 20-22, 2011 Free !

2011 Annual Conference March 20-22, 2011 What is “The Cloud?”

2011 Annual Conference March 20-22, 2011 You What is “The Cloud?”

2011 Annual Conference March 20-22, 2011 What is “Cloud Computing?”

2011 Annual Conference March 20-22, 2011

Traveling to the NAPBS Conference How did folks travel (plane, train, bus, car, bike)? Of those that flew: How many flew in a privately owned jet? How many flew in a chartered jet? How many flew on a commercial airline? WHY?

2011 Annual Conference March 20-22, 2011 Commercial vs. Private Flight Affordable No staff to manage No regulations to worry about Nothing to maintain May be inconvenient at times Cost can be prohibitive Must maintain plane, insurance, etc Staff to manage Must keep up with regulations Ultimate convenience and comfort Generally more secure

2011 Annual Conference March 20-22, 2011 Benefits of Cloud Computing Reduced Cost Access to Greater IT Resources Greater Automation Greater Flexibility Remote Access Ability to Shift IT Resources

2011 Annual Conference March 20-22, 2011 Software as a Service (SaaS) SaaS applications live in ‘The Cloud’ and are accessed through a web browser.

2011 Annual Conference March 20-22, 2011 Software as a Service (SaaS) “Software as a service, sometimes referred to as "software on demand," is software that is deployed over the internet and/or is deployed to run behind a firewall on a local area network or personal computer. “With SaaS, a provider licenses an application to customers as a service on demand, through a subscription, in a "pay-as-you-go" model.”

2011 Annual Conference March 20-22, 2011 SaaS Advantages Accessible from anywhere with an internet connection No local server installation Pay per use or subscription based payment methods Rapid scalability System maintenance (backup, updates, security, etc) often included in service Possible security improvements, although users with high security requirements (e.g., large corporations) may find SaaS a security concern Reliability Reduced time to market

2011 Annual Conference March 20-22, 2011 Where is the data actually residing? Who has access to it? How secure is the data? Over time? Internet and/or network slow-downs impact performance Servers in the cloud can crash, too Is it even useful for my business? SaaS Drawbacks

2011 Annual Conference March 20-22, 2011 SaaS – Not for Everyone or Everything

2011 Annual Conference March 20-22, 2011 SaaS – Services

2011 Annual Conference March 20-22, 2011 SaaS – CRM “Customer relationship management (CRM) … involves using technology to organize, automate, and synchronize business processes - principally sales activities, but also those for marketing, customer service, and technical support. “The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.” - Gartner, Inc. (6 June 2009)

2011 Annual Conference March 20-22, 2011 SaaS - Document Management Access and work on documents from anywhere, including mobile devices Share and collaborate remotely, integrate with MS Office and Outlook Maintain document revisions automatically, restore an old version any time Automate workflows, route documents, enhance business processes

2011 Annual Conference March 20-22, 2011 SaaS – Payment Gateways

2011 Annual Conference March 20-22, 2011 SaaS – Human Resources Systems

2011 Annual Conference March 20-22, 2011 SaaS – Social Networking

2011 Annual Conference March 20-22, 2011 Silos – Not Just for Food and Missiles

2011 Annual Conference March 20-22, 2011 Data Silos Screening Platform Customer Relationship Manager Accounting Document Management Payment Gateway HRIS/ATS PC

2011 Annual Conference March 20-22, 2011 APIs to the Rescue “An application programming interface (API) serves as an interface between different software programs and facilitates their interaction, similar to the way the user interface facilitates interaction between humans and computers.” Screening Platform Customer Relationship Manager Accounting API Client Portal

2011 Annual Conference March 20-22, 2011 Putting it all Together: An Example PC Office Server Fire Wall VPN PC Office Network Screening Platform API Customer Relationship Manager API Accounting Document Management API Payment Gateway Dedicated Server API HRIS/ATS FW

2011 Annual Conference March 20-22, 2011 Putting it all Together: An Example PC Office Server Fire Wall Office Network

2011 Annual Conference March 20-22, 2011 Putting it all Together: An Example PC Office Server Fire Wall Office Network VPN Dedicated Server FW PC

2011 Annual Conference March 20-22, 2011 Putting it all Together: An Example PC Office Server Fire Wall Office Network VPN Dedicated Server FW PC Screening Platform API Customer Relationship Manager API Accounting Document Management API Payment Gateway API HRIS/ATS

2011 Annual Conference March 20-22, 2011 API My Day in the Cloud

2011 Annual Conference March 20-22, 2011 Gartner expects the enterprise SaaS market will total $10.7 billion in 2011, a 16.2% increase from (Source: Gartner, Inc. December 2010) Cloud Computing Forecast: Sunny In a survey of 1,000 businesses, 44% of companies claim to have at least one business application on the cloud, and more than 70% indicate they will move more applications over in the next 12 months. (Source: MarketBridge, January 2011)

2011 Annual Conference March 20-22, 2011 “Cloud computing transforms the economics and nature of IT from a cost of doing business into an on-demand service that can respond to changing business needs.” - Citrix “Cloud computing helps enterprises transform business and technology.” – IBM “You have the power to steer your company in new directions, unencumbered by old constraints. With cloud computing, a new world of computing power is within your reach.” – Microsoft “Cloud computing enables your IT organization to respond faster to the needs of your business, while driving greater operational efficiencies.” – Dell “Cloud computing is profoundly transforming the way information and services are consumed and provided. With this new paradigm shift comes the opportunity to dynamically scale IT resources and make applications and services easier than ever to access.” – Cisco Cloud Computing Forecast: Sunny

2011 Annual Conference March 20-22, 2011 Wrapping it Up

2011 Annual Conference March 20-22, 2011 Questions