1 Carrier concerns and issues Satellite based VoIP Anthony M Rutkowski Vice President, NetDiscovery Service VeriSign President,

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Presentation transcript:

1 Carrier concerns and issues Satellite based VoIP Anthony M Rutkowski Vice President, NetDiscovery Service VeriSign President, Global LI Industry Forum TIA-SCD and SIA Joint Meeting Washington DC 15 April 2003

2 Summary  Carriers concerned about all expenditures peripheral to their core business  Regulatory uncertainties exist for satellite access  Carriers with a global footprint and LEAs have additional challenges due to multiple Lawful Interception requirements and standards with new laws coming into force  Multiple VoIP Lawful Interception solutions for carriers are emerging  The VoIP meta-architecture will significantly affect carriers  More attention is needed to reducing carrier LI investigative support costs

3 Adverse Impacts on Carriers  Intercept solutions costly  Hardware and software expenditures  Mediation devices  Large on-going operational expenses  Dedicated Security Office Personnel  Compliance to Legal/Regulatory Procedures for System Security & Integrity  Network Operations Staff for supporting network connectivity for each LEA  Assistance to LEAs in initial connectivity or on-going surveillance support  Legal liabilities for non-compliant Security Policies and unauthorized disclosure of legal order information  LI preliminary investigative support requirements can be equally significant  Directories and identifier discovery  Communications detail records searches  LEAs often reluctant to use lower cost secure VPN technology

4 Regulatory uncertainties for satellite access Statutory treatment  The term “telecommunications carrier”-- (A) means a person or entity engaged in the transmission or switching of wire or electronic communications as a common carrier for hire; and (B) includes-- (i) a person or entity engaged in providing commercial mobile service (as defined in section 332(d) of the Communications Act of 1934 (47 U.S.C. 332(d))); or (ii) a person or entity engaged in providing wire or electronic communication switching or transmission service to the extent that the Commission finds that such service is a replacement for a substantial portion of the local telephone exchange service and that it is in the public interest to deem such a person or entity to be a telecommunications carrier for purposes of this title; but (C) does not include-- (i) persons or entities insofar as they are engaged in providing information services; and (ii) any class or category of telecommunications carriers that the Commission exempts by rule after consultation with the Attorney General. Title I--Interception Of Digital And Other Communications, Sec. 102, para 8). Definitions. Communications Assistance for Law Enforcement Act of 1994, Pub. L. No , 108 Stat  47 USC Sec. 332 Mobile services (d) Definitions For purposes of this section - (1) the term ''commercial mobile service'' means any mobile service (as defined in section 153 of this title) that is provided for profit and makes interconnected service available (A) to the public or (B) to such classes of eligible users as to be effectively available to a substantial portion of the public, as specified by regulation by the Commission; (2) the term ''interconnected service'' means service that is interconnected with the public switched network (as such terms are defined by regulation by the Commission) or service for which a request for interconnection is pending pursuant to subsection (c)(1)(B) of this section; and (3) the term ''private mobile service'' means any mobile service (as defined in section 153 of this title) that is not a commercial mobile service or the functional equivalent of a commercial mobile service, as specified by regulation by the Commission.

5 Regulatory uncertainties for satellite access FCC treatment  FCC CC Docket  Notice Of Proposed Rulemaking, FCC (10 Oct 1997) at para 17.  We conclude that Congress intended the obligations of CALEA to have broad applicability, subject only to the limitations in scope explicitly contained in the statute. We propose not to adopt a specific list of carriers subject to these obligations because we expect that the types of entities subject to CALEA may change over time. We do propose, however, including in the rules that may be adopted in this proceeding the following list as examples of the types of entities that are subject to CALEA's requirements to the extent that they offer telecommunications services for hire to the public: satellite-based service providers  Second Report And Order, FCC (31 Aug 1999) at para 27.  Where facilities are used solely to provide an information service, whether offered by an exclusively- IS provider or by a common carrier that has established a dedicated IS system apart from its telecommunications system, we find that such facilities are not subject to CALEA. Where facilities are used to provide both telecommunications and information services, however, such joint-use facilities are subject to CALEA in order to ensure the ability to surveil the telecommunications services. For example, digital subscriber line (DSL) services are generally offered as tariffed telecommunications services, and therefore subject to CALEA, even though the DSL offering often would be used in the provision of information services. On the other hand, where an entity used its own wireless or satellite facilities to distribute an information service only, the mere use of transmission facilities would not make the offering subject to CALEA as a telecommunications service.  FCC Dockets (wireline) and (cable) remain open  Deal with framework and CALEA obligations for Broadband Internet Access providers for wireline and cable  “Parity” reference to satellite providers and Trends Data including Small Business references

6 Satellite Carrier Trends; Comparison In 2001, there were 31 satellite service carriers, 25 are classified as small businesses. Only 15 were providing telecommunication service. Satellite and Terrestrial Fixed Wireless Carriers provided  194,707 High-Speed Lines over 200 kbps in at least one direction, of which  182,165 were Residential and Small Business  73,476 Advanced Services Lines Over 200 kbs in both direction, of which  60,988 were Residential and Small Business

7 Current Satellite Carriers FCC 2001 data ATC Teleports 0 Andesat S.A.E.M.A. Corporation 1 Comsat Corporation/Comsat Mobile Communications (Lockeed Martin) 0 COMSAT International 0 Catalina Transmission Corp. 1 Charles Beard 1 Corporate Satellite Communications of Florida 1 Preferred Communications (Crystal Digital Communications, Inc. ) 53 CyberStar (Loral) 0 GE Capital Europe 6 General Dynamics-Satellite Communications Services 0 IMPSAT - USA (Impsat Fiber Networks ) 10 Infosat 20 Interlink Communications (Telscape International, Inc ) 7 International Satellite Services59 Iridium Satellite 0 Loral Orion Services (Loral) 0 Loral Orion (Loral) 0 Maritime Telecommunications Network (Verestar) 0 Medley International Teleport 0 MSV (Mobile Satellite Ventures )54 Orbcom Global 0 PanAmSat Corporation 0 SES Americom, Inc. 16 Satellite & Technology Corporation 1 Seven Seas Communications 0 Sola Communications 5 Space Com Systems53 Standard Communications 0 Stratos Communications 53 Nova-Net or Stratos (Stratos) 0 Telenor Satellite Services 0 Verestar 0 Auto Phone Communications (White Cloud Communications) 0 Reported jurisdictions in which carrier is providing telecommunication service

8 New requirements for carriers with a global footprint and LEAs  New laws coming into force will significantly affect some carriers (and LEAs)  Convention on Cybercrime  Mutual Assistance Multilateral and Bilateral Agreements, especially the 2000 European MLAT 2 nd Protocol  Homeland Security Information Sharing Act  Transnational interceptions and handovers likely to be commonplace  Multiple independent Lawful Interception provisions and standards substantially drive up costs of compliance and implementation  Raises many issues, including discovery phase obligations  VoIP will be a major focus of transnational LI

9 Multiple VoIP Lawful Interception solutions for carriers are emerging  Cisco has just announced a new, highly effective, standards-based, service independent LI architecture for worldwide use    Initial implementation will support VoIP network elements  Other vendors are following Cisco lead  All mediation and collection system vendors are implementing  VeriSign NetDiscovery Service™ has already implemented and tested as a cost-effective service bureau architecture  What is not intercepted from built-in VoIP network elements can be extracted from traffic streams using special access devices and probes offered by existing vendors (e.g., TopLayer-Verint/SS8, ECtel, Aqsacom)  More difficult issues involve the interception of third party signalling information and availability of identifier information

10 VoIP LI Standards (by scope)  Generic Handover  Cisco TapMIB et seq.  ETSI ES v2.1.1 ( )*[also known as GLIC or ULIC]; TS V2.4.1 ( )**  Germany REGTP TR FÜV V3.0 ( )* [modified ETSI specification]  TIA J-STD-025A*; PN-4465-RV1.12 (14 Jan 2003)**  UK HO NHIS V1.0 ( )* [replaces GHIS, modified ETSI specification]  IP Handover  ETSI DES/SEC V0.3.0 ( )**  Netherlands EZ TIIT V1.0.0 ( )*  Wireless IP Handover  3G/UMTS  3GPP TS v5.1.0 ( )*  Cable IP Handover  Cable Labs PKT-SP-ESP-I *  SCTE **  Cable IP Handover for Voice & Multimedia  ETSI ES_ V ( )**  Softswitch Based Networks  ISC [unknown] (27 Nov 2002)**  VoIP  DTS/TIPHON-03020v1.0.1( )**  Wireline VoP (includes VoIP, VoMPLS, and VoATM)  ANSI T1.XXX-XXXX (T1S1 Doc. 3s100030)** *Adopted and **most current draft versions listed

11 The VoIP meta-architecture significantly affects carriers From An Internet Ecosystem LI Reference Model and its elements, Figure 1, VeriSign Switzerland SA, Doc. ETSI/LI-Rap#05TD012, Sophia Antipolis, Jan 2003

12 LI meta-architecture effects on carriers  Referencing diagram - at most provider premises sites, there are four interception options emerging - based on different standards  There are no “one option fits all” solutions; so they will co-exist  Different standards are also emerging for each VoIP medium  VoIP network elements can also be spread across multiple independent providers and premises  A 10,000+ provider by 5,000+ LEA Lawful Interception matrix already exists  Obligations of providers to support LEAs VoIP orders concurrently among multiple providers becomes highly complex, difficult, and potentially costly  Intermediary service bureaus may become crucial to effective intercept integration of all the VoIP options and achieving cost reductions

13 LI investigative support costs significantly affects carriers  LI investigative support costs can be very substantial  Explicitly raised in Canadian consultative and other national proceedings  Typically the occurrence of these requests significantly exceed the number of for actual interceptions  Needed common VoIP LI related capabilities include  Requests for VoIP account identifiers  Requests for VoIP communication detail records  Service of LI orders, subpoenas, and warrants  Interactions between Law Enforcement Monitoring Facility (LEMF) and access mediation equipment  Multiple, non-interoperable ASN.1 VoIP Handover Interface information syntax specifications  Interoperable global LI parties and objects registries  Certificate-based authentication for parties, documents, and carrier-agent- LEA transactions  Solutions must be based on standard global schemas that allow for national and regional variations and XML-ASN.1 interoperability  Significant benefits would accrue to providers, intermediate agents, and LEAs