PILOT LANGUAGE TRAINING AND TESTING FOR ICAO COMPLIANCE BALANCING OPERATIONS WITH EFFECTIVE IMPLEMENTATION RANDY STONE - EATS 2009

SUBTITLE GUIDE FOR TRAINING MANAGERS : CHOOSING THE RIGHT AVIATION ENGLISH E-LEARNING PACKAGE FOR PILOTS 2

INTRODUCTION I HAVE A DREAM ! THAT ALL PILOTS AND AIR TRAFFIC CONTROLLERS WILL SPEAK PERFECT ICAO ENGLISH 3

INTRODUCTION ICAO LANGUAGE RECOMMENDATIONS LANGUAGE TESTING LANGUAGE LEARNING AVIATION ENGLISH PRODUCT SOURCES TRAINING MANAGER’S CHECKLIST 4

INTRODUCTION LANGUAGE TRAINING REQUIRES COMMITMENT, INNOVATION, TIME AND PRACTICE DIFFICULT FOR AIRLINES TO PROGRAMME 5

ICAO LANGUAGE PROFICIENCY RECOMMENDATIONS 6 PILOTS AND ATC DEMONSTRATE ICAO LEVEL 4, 5, 6 ENGLISH OR GROUND STATION LANGUAGE INTERNATIONAL ENVIRONMENTS EVERY 3 OR 6 YEARS

AN OVERVIEW OF LANGUAGE ASSESSMENT 7

TYPICAL AVIATION ENGLISH TESTS: INTERACTIVE SCENARIO STIMULOUS TO ELICIT LANGUAGE SAMPLE LISTENING COMPREHENSION QUALITY = RATERS 8

AN OVERVIEW OF LANGUAGE ASSESSMENT THERE ARE MANY TESTS ON THE MARKET: TOEFA RELTA VERSANT TEA TEAP PELTOP ………….. THE ONLY ONE SUITABLE FOR YOUR PILOTS IS ONE THAT IS ACCREDITED BY YOUR AVIATION AUTHORITY! 9

WARNING ICAO DOES NOT ACCREDIT LANGUAGE TESTS, TESTING ORGANISATIONS OR TRAINING ORGANISATIONS. EACH NATIONAL AUTHORITY MAKES ITS OWN TESTING ARRANGEMENTS SOMETIMES ACCREDITING COMMERCIAL TESTS TEST RESULTS NOT INTERNATIONALLY RECOGNISED 10

WHAT IS LANGUAGE LEARNING? NOT JUST ACQUIRING VOCABULARY AND GRAMMAR….. INTERACTION WITH COURSE MATERIAL AS OFTEN AS POSSIBLE AS MANY DIFFERENT WAYS POSSIBLE PRACTICE MAKES PERFECT 11

WHAT IS LANGUAGE LEARNING? Content-based most effective English for Special Purposes is not a short cut NO “magic bullet”, no substitute for a serious and mature commitment of time and effort. 100 – 200 hours activities needed to show progress 12

WHAT IS LANGUAGE LEARNING? PROGRESS Environment. Time. Personality Learner style. Programme content. First language literacy and educational background 13

WHAT IS LANGUAGE LEARNING? Motivation. Current level of language proficiency, Attitude to the target language culture, Study habits Degree of cultural isolation. 14

WHAT IS LANGUAGE LEARNING? JUST DO IT! PRONUNCIATION STRUCTURE VOCABULARY FLUENCY COMPREHENSION INTERACTION YES YOU CAN! 15

Classroom-based Teacher-led Book-based Intensive Extended periods Immersion in country TYPICAL PERCEPTIONS OF LANGUAGE LEARNING

Instructors Facilities Logistics: many pilots Training materials Pilot motivation Incentives/disincentives Needs analysis – correct levels LANGUAGE TRAINING PROBLEMS FOR AIRLINES

18 ROSTERING CONSTRAINTS

AN OVERVIEW OF E-LEARNING ADVANTAGES Video Audio Visuals Colour Dynamic images Greater functionality than books Self-paced learning Immediate feedback 19

AN OVERVIEW OF E-LEARNING DISADVANTAGES Look like books on the internet with no functionality and lack of interactivity Some products claim speaking is achieved by listen and repeat! Lack of human interaction Motivation difficult without peers No teacher feedback or guidance 20

THE COMPROMISE : SELF STUDY VS TUTORING Combine e-learning with tutoring Overcomes the disadvantages Maximizes the advantages 21

SMEs + language experts Engaging Pilot-centric Listening & Speaking RT and work-related Address the 6 ICAO criteria Progress reviews Feedback and support TRAINING PRODUCTS ON THE MARKET

GOOGLE : « Aviation English testing and training » JEPPESEN RMIT MAYFLOWER DYNED IATA …………….. 23

THE TRAINING MANAGER’S CHECK LIST Flexible √ Portable √ The human touch (Tutoring) √ Cost effective √ Functional √ Progress reports √ Address the 6 ICAO skills √ Dynamic √ Industry standard √ 24

CONCLUSION 25

RANDY STONE