Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

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Presentation transcript:

Smartphone challenge for banks in 2011

About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers Key customers: Raiffeisen Bank, Erste Bank, Intesa SanPaolo, Unicredit Bank Key differentiator is User Experience

Mobile trends

Change in the Mobile Landscape Old-style phones Phone calls SMS texting Smartphones Phone calls SMS texting Web browsing Games Weather Music  Banking!

Mobile trends

Platforms ✖?✖? Android (HTC, Samsung, etc.) Blackberry iOS (iPhone, iPod, iPad) Symbian (Nokia) Windows Phone 7 (HTC, etc.)

Mobile Banking Technologies Android Blackberry iOS Symbian Windows Phone 7 Browser (?!) + Apps (faster, richer, better UX)

Mobile Banking Services Pay Check balance and history Download teaser app

Smartphone specific features Always- on Location Code reader Touch- to-call

Payments One-time money transfer Bill payments Photo-a-bill and NFC payments are coming

Bank Feed Feed the Information Like the facebook Marketing possibilities

Budgeting

Spending Categories

Killer apps (why use it?) Balance check Locations Payments

Bill Payment Only 1 photo and 2 clicks DONE

IND Mobile Token Functions: - One-Time Password generation - Challenge/Response - Transactions signing

IND Internet Banking

References National Bank of Oman CIB MKB FHB ZUNO Banca Transilvania

Speakerwiki oldal

Dr. Balázs Vinnai CEO