PRESENTED TO: PRESENTED BY:

 eDWQ0Vw

 Once you watch the video, make a manual of 20 instructions describing a good costumer service (applied to your own business)

 1.  2.  3.  4.  5.  6.  7.  8.

 9.  10.  11.  12.  13.  14.  15.  16.

 17.  18.  19.  20.

In class and per groups, students must justify an organigram with the charges (7) to work on in the business they choose including a description in detail of the functions to perform by the members of the company (business)

#POSITIONFUNCTION IN MY COMPANY

#ORGANELLEFUNCTION IN THE CELL

 In class and per groups students must organize a budget through a place value chart (included) by categories (raw material, human resources, management expenses, extra expenses) Every category must have at least 5 items according to the establish amount of money

 ESTABLISHED AMOUNT OF MONEY IN TOTAL U$ dollars

#100 B10 B B100 M 10 M M100 TH 10T H THHTO ITEMS

#100 B10 B B100 M 10 M M100 TH 10T H THHTO ITEMS

- Employees social security - Uniforms - Special celebrations (birthdays, season celebrations such as christmas, halloween, St valentines) - Employee bonus - Salaries - Lawyer - Security staff

#100 B10 B B100 M 10 M M100 TH 10T H THHTO ITEMS

- Public services (internet, water, electricity, land phone) - Management rent - Transport - Maintenance service - Providers fee - Operating license

#100 B10 B B100 M 10 M M100 TH 10T H THHTO ITEMS

1. En clase y por grupos los estudiantes deberán realizar un plano en hojas de papel milimetrado de la ubicación con descripción en inglés de cada coordenada (mínimo 5 lugares dentro del plano) 2. En clase y por grupos los estudiantes deberán realizar un Decálogo de normas (en español) aplicable a empleados y clientes.

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