CLUB EXCELLENCE PROCESS (CEP) WAYS TO IMPROVE YOUR CLUB 14/21/2013

2 WHY CEP? PLAY VIDEO 4/21/2013

WHAT IS CEP? CEP is a process to provide all Lions with ways to strengthen their club, both in member involvement and community involvement CEP consists of two parts: – Member Survey – Community Assessment 34/21/2013

MEMBER SURVEY Essentially, is finding out, and acting upon, what members think about the club environment and club operations Survey is simple, direct, and tailorable 4 Survey should be conducted at the beginning of the Lion’s Year Survey should be given to new member after six-moths in the club 4/21/2013

MEMBER SURVEY 5 Survey Topics: Club Meetings Membership Club Activities Personal Satisfaction Can add specific questions - “how often should we have a program – once a month, every other month, other?” Always include a comment box so members may add anything they deem important relative to the topic 4/21/2013

MEMBER SURVEY 6 Conduct during a dinner meeting SCORE: 0 = NEVER TIMELY FEEDBACK ACTION PLAN/FIXES 4 = ALWAYS 4/21/2013

COMMUNITY ASSESSMENT 7 Essentially, is looking within your service area to identify possible activities, events to change, conduct, support, and organizations to partner What kind of volunteer services your area needs Which projects and programs are important to the people in your area Are your club’s service projects still needed in your area Four assessment focus areas: Are other organizations in your area providing similar services All members are involved Know your club’s resources and capabilities 4/21/2013

COMMUNITY ASSESSMENT 8 ASSESSMENT POINTSLIONS ACTIVITIES/PROJECTS Sight & Hearing Scholarships Bland Diabetes Peace Poster Reading Program Senior Citizens Health Fairs Food Baskets/Kitchens Safety Youth Camp …………. Schools Libraries Social Services Volunteer Groups American Legion/VFW Park Service Environmental Groups Police Department Hospitals/Clinics Fire Department Scouts ………… WE SERVE Where can they come together? 4/21/2013

SUMMARY BENFITS Survey – Member Perspective = Involvement – Changes = Positive Movement & Satisfaction 9 Assessment - Better Understanding of Community Needs = Optimizes Club Resources to Needs - Improves Club Visibility = Improves Potential for New Members 4/21/2013

SUMMARY SUPPORT LCI Documents: – Member Survey – ME15b and ME15 – Community Assessment – MK9 D24A Global Leadership Team (GLT) Workshop on the survey or assessment, or both 104/21/2013