Principles of Manufacturing Copyright © Texas Education Agency, All rights reserved

 Sole Proprietorship  Partnership  Corporations Copyright © Texas Education Agency, All rights reserved 2

 owned by one person who has control of the company Copyright © Texas Education Agency, All rights reserved 3

 two or more people agreeing to operate a business; sharing in profits or losses Copyright © Texas Education Agency, All rights reserved 4

 a group of people called stockholders with each one liable for the losses of their investment. They can sell stock in the company to raise funds (capital) to run the company. Copyright © Texas Education Agency, All rights reserved 5

 When applying for a job or position with a company you may need to include these business letters:  Letter of Interest  Completed Application If you receive an interview: Thank you letter Copyright © Texas Education Agency, All rights reserved 6

 This is a letter stating you are sending in an application for a job. Explain how you will be able to fill the position. You may want to research the company and add a statement about the company and your willingness to help achieve their business goals. This should be included with the application. Copyright © Texas Education Agency, All rights reserved 7

 The job applications have different sections:  A. Personal information  B. Education  C. Work experience  D. References  E. Awards and Honors  F. Other Information Copyright © Texas Education Agency, All rights reserved 8

Personal information will be general information about you. This should include social security number, address, phone number and address. Copyright © Texas Education Agency, All rights reserved 9

Education is the extent of education you have; high school attended, college or university, trade schools and the degree received along with the dates. Copyright © Texas Education Agency, All rights reserved 10

Work experience will be the places at which you have been employed and the job you did. Your supervisors’ name and contact information may be requested. Copyright © Texas Education Agency, All rights reserved 11

References are people that know you and will give positive comments about you. Both personal and professional references may be required. You should ask these people before you place them on the application or let them know you have used their name. Copyright © Texas Education Agency, All rights reserved 12

Awards and Honors that are listed could separate one applicant from another. Copyright © Texas Education Agency, All rights reserved 13

Other information would be information you think would help you gain employment or set you apart from other applicants. Copyright © Texas Education Agency, All rights reserved ? ? ? ? ? ? ? ? ? 14

 An interview is a means for the company to get to know you. You have been selected to be talked to about how you can help the company if you are hired. This is a time to explain your skills and work habits. Copyright © Texas Education Agency, All rights reserved 15

 The interviewer is trying to see if you will be able to fit within the company. The next few slides will give basic information about how to have a successful outcome. Copyright © Texas Education Agency, All rights reserved 16

 Dress well in professional attire. You may be talking to your future boss.  Your interview starts when you enter the building. Be nice to everyone. They may be asked about you.  Arrive at least 15 minutes early.  Bring a notebook or briefcase with copies of your resume, paper for note taking, and examples of work you have done. Copyright © Texas Education Agency, All rights reserved 17

 Research the company  What do they do or make?  How large is the company?  How can you help the company?  Have some questions about the company for the end of the interview. Copyright © Texas Education Agency, All rights reserved 18

 Prepare yourself  Practice answering the questions about yourself.  Why do you want to work for this company? Copyright © Texas Education Agency, All rights reserved 19

 be positive  smile and make eye contact  maintain good posture  do not use slang or chew gum  think about and explain each of your answers Copyright © Texas Education Agency, All rights reserved 20

Ask your questions about the company:  What would a typical job be?  What are the opportunities for advancement?  Ask about the next step toward employment. Do not ask about:  Salary  Time off Thank the interviewer for their time. Copyright © Texas Education Agency, All rights reserved 21

Write a thank you letter  send it to the interview personnel  thank them for their time  restate your skills for performing the job  thank them again and list your phone number and state you are looking forward to hearing from them Copyright © Texas Education Agency, All rights reserved 22

 A manufacturing company is set up to produce a product for a profit. The management must keep the team working with little waste. This waste could be time, materials, or defective parts.  The profit is gained by keeping the customer satisfied and wanting to purchase your products again and again. Copyright © Texas Education Agency, All rights reserved 23

Copyright © Texas Education Agency, All rights reserved The customer is always right! The sign is not necessarily correct, although the customer should be able to express his concerns, and some steps should be taken to attempt to correct the problem. 24

Copyright © Texas Education Agency, All rights reserved The customer should be made to feel that they have a legitimate complaint and that everything will be done to see that they are satisfied with the solution. 25

Copyright © Texas Education Agency, All rights reserved Have you ever had a bad experience in a store or restaurant? What happened? 26

 Listen to the customer to understand what they want.  Respect the customer.  Learn any important information about the customer.  Track customers’ past services or purchases.  Allow sales person to offer discounts or special services. Copyright © Texas Education Agency, All rights reserved 27

 Returned business  Referrals to new customers  Customer loyalty Copyright © Texas Education Agency, All rights reserved 28

 The class will work as a company. All students will apply for a position in the business. There will be jobs for management and labor.  The applications and interviews will be used to decide on positions. Copyright © Texas Education Agency, All rights reserved 29

 Management  Supervisors – oversee the total production  Inspectors – check raw material and parts  Foreman – works with employees to produce the product  Employee  Operators – operate the equipment  Skilled – perform tasks without power equipment  Unskilled – transport materials and parts Copyright © Texas Education Agency, All rights reserved 30

 “Job Application” handout  fill in all spaces  select a job to apply for  use lab experience for work experience  use your friends in class for references Copyright © Texas Education Agency, All rights reserved 31

Companies:   Applications:      Interviews:   Interview-Questions/article.aspx Interview-Questions/article.aspx Copyright © Texas Education Agency, All rights reserved 32