110801_1 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Ingram Micro Professional Services John Redman Manager of Professional Services Operations January 11, 2013

110801_2 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Our Commitment to YOU:   Increase Revenue   Maximize Profitability   Greater Customer Loyalty   Be the Single Source Solution Provider Partner Benefits:   Increase Flexibility   Expanded Portfolio IM Professional Services enables PARTNERS to effectively deliver a broader portfolio of services and increase profitability by providing greater VALUE to their clients.

110801_3 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Supporting the Full Lifecycle of IT Assets Gain easy access to the expertise & resources necessary to compete in today’s marketplace. PLAN Ingram Micro Service Network (IMSN) Onsite Professional Services (OPS) Ingram Micro Training Academy (IMTA) IMPLEMENTATION Ingram Micro Service Network (IMSN) Onsite Professional Services (OPS) IT Staffing Services MANAGE 3 rd Party Warranties Remote System Administration (RSA) END OF LIFE IT Asset Disposition (ITAD)

110801_4 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Ingram Micro Services Network Leverage the IMSN Partnering with category experts Augment & Maximize current capabilities Project Opportunities National Deployments/Rollouts Customizable – large and small jobs Extend Your Bench Geographic reach: North American and International coverage Technical skill set: Top in class certified engineers World-Class IT Solutions Contractually protected environment Various Entry Points

110801_5 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Category and Vendor Specific Solutions  Predefined and Customizable Scopes of Work  Completed within contractually protected environment  Augment current capabilities  Serve all of your customer’s needs Ingram Micro Onsite Professional Services (OPS)

110801_6 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IT Staffing Services Recruiting and Staff Augmentation Proven highly qualified candidates Screened and certified Flexible Staff Options Full-time direct placements Temporary/Project placements Temp-to-perm placements Contract placements Reasonable Zero Upfront Costs Competitively Priced Candidates of All Skill Levels Technical and Sales Save Time Build Profits Get the Most Flexibility Enjoy Responsiveness Have Complete Confidence

110801_7 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3 rd Party Warranty Services Coverage Options Standard Service (3-5 business days) Next Business Day 1 year, 3 year, 4 year, 5 year plans Vendor Agnostic Category Options Electronics Whitebox Computers / Whitebox Servers Desktops / Notebooks / Tablets / Servers Service Options Repair or Replace Accidental Damage from Handling (ADH) Customer Benefits Peace of mind on protected Investments Minimize down time during failure Availability and Accessibility Partner Benefits Stay focused on future sales Revenue and Margin opportunities Reduced Costs (Support / inventory) Stay Competitive Increase customer loyalty

110801_8 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IT Asset Disposition (ITAD) Services Secure and Responsible Disposal of IT assets Cleanse devices of information Secure transport back to central processing facilities Recycle, Remarket, and Remanufacture Possible Uses Hard Disk Drives SD memory cards Printers / Copiers / Scanners Anything with an electronic signature… Benefits Certificate of DoD Compliant Data Destruction Certificate of EPA Compliant Disposal Margin and Revenue Opportunities

110801_9 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Outsource support, development and migration tasks Remote System Administration (RSA) Services Available in On-demand or Subscription plans

110801_10 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. System Integration Services Cloud Computing Solutions Predefined and Customizable Scopes of Work Completed within contractually protected environment Deliver the full solution to your customer Vendor Specific Solutions Compliment Cloud Services Sales Trusted and Experienced Providers Timely and Complete delivery Implementation and Post-Sales Support

110801_11 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Ingram Micro Training Academy (IMTA) Authorized Network Security Certification & Training Programs Exclusively lead through owned subsidiary – VPN Dynamics Designed for IT solution providers & end-user technical staff Benefits of Online Training Affordable, vendor-authorized training Guaranteed to run Re-sell to technical end clients at a 30% margin US & Canada Save 30% off retail to Ingram Micro customers

110801_12 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IM Professional Services Ingram Micro Services Network IM brokered solution provider network Standard hourly rates for labor services IT Staffing Services Permanent or temporary positions Flexible Staff Augmentation Solutions IT Asset Disposition Services Secure and responsible disposal Removes liability for information Onsite Professional Services Category and Vendor Specific Services SKU’s and Customizable SOW’s Ingram Micro Training Academy Classroom or Online – guaranteed to run Can be resold to end users 3rd Party Warranty Services Private label product protection Variety of Coverage Options Remote System Admin Services Save a truck roll Outsource support and development System Integration Services Compliment Cloud Services sales Customizable to end-user environments

110801_13 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Professional Services Talia Love - market account rep | x67247 Brad Banas - market account rep | x66686 Sean Herrington - imsn dispatcher | 1(800) John Redman - mgr of professional services operations | x67014 Information | Support | Order Refer to the following websites: | Contact Professional Services team at | IMTA Michael Beach - market account rep | x66630 Jamie Kline - market account rep | x (800)

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _14