Together, we are One Emory Super Users On-Boarding Webinar “Becoming a Project Compass Super User” Presented by: Project Compass Organizational Change Management Team 06/12/2009

Together, we are One Emory Super User On-Boarding  Webinar Objectives  Prepare Super Users to play the role of Subject Matter Experts within their organization  Provide Super Users with special tools and support to play this role 2 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 3 6/12/2009

Together, we are One Emory Edie Murphree – VP for Finance 46/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 5 6/12/2009

Together, we are One Emory What are Super Users? Become the local expert on PeopleSoft Financial processes Provide coaching and support to end users as they transition Ensure a smooth transition to the new system 6 6/12/2009

Together, we are One Emory Super Users are a Crucial Link  Project Compass learning strategy largely relies on distance learning (web-based learning)  Good News – Flexible learning options (time, place)  Good News – Less need for trained classroom instructors  Bad News – Learners don’t have an opportunity to discuss what they’ve learned or ask questions  Super Users provide learners with a local expert to answer their questions  Over 175 Super User’s identified from the Super User survey! o Span most departments o Includes key employee “process owners” along with local volunteers 7 6/12/2009

Together, we are One Emory Teamwork Makes It Happen EmoryPeopleSoft Project Teams Academic Affairs Finance & Administration Development & Alumni Relations Communications & Marketing Health Affairs General Ledger AP/ Expense Grant Mgmt Organizational Change Management Super Users Security The Project Compass Change Management Team will provide you with the tools and support you need to play this key role 8 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 9 6/12/2009

Together, we are One Emory 10 Super User Timeline JuneJulyAugustSeptember Prepare YourselfHelp Users Plan Their Training Reinforce LearningProvide Transition Support Understand the impact of PeopleSoft Financials on your business processes Take advantage of training class “sneak previews” Reinforce support channels Help users integrate PeopleSoft into their daily work processes Familiarize yourself with planned Project Compass Training offerings Ensure your users have initiated their own learning Resolve business issues and concerns Communicate issues to the Project Team for resolution Support staff as they complete training prerequisites and begin to devise their personal learning paths Continue business issue identification and resolution Help users integrate PeopleSoft into their daily work processes 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 11 6/12/2009

Together, we are One Emory Suggested Activities - June 12 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 13 6/12/2009

Together, we are One Emory Suggested Activities - June 14 6/12/2009

Together, we are One Emory Project Compass Training Page 15 6/12/2009

Together, we are One Emory Project Compass Quick Start Guide 16 6/12/2009

Together, we are One Emory Project Compass Communications Page 17 6/12/2009

Together, we are One Emory Suggested Activities - June 18 6/12/2009

Together, we are One Emory Review Course Catalog 196/12/2009

Together, we are One Emory Sneak Preview – Learning Path Tool 206/12/2009

Together, we are One Emory Sneak Preview – Learning Path Tool 216/12/2009

Together, we are One Emory Sample Course Design 22 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 23 6/12/2009

Together, we are One Emory Suggested Activities - June 24 6/12/2009

Together, we are One Emory How to Stay Connected!  the Project Compass Change Management Team!   Project Compass Website   Key Communications  Compass Direction Newsletter (bi-monthly)  Project Compass Management Bulletins (monthly)  Super User Webinars (roughly monthly) 25 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 26 6/12/2009

Together, we are One Emory 27 Questions? 6/12/2009

Together, we are One Emory Agenda  Welcome – Teresa Hauck  Special Guest - Edie Murphree, Vice President, Finance  The Super User Role  Super User Timeline  Suggested June Activities  Tools  How to Stay Connected  Questions?  Next Steps Presenters: Teresa Hauck and Zee Mehar 28 6/12/2009

Together, we are One Emory What’s Next  Begin to work on your June “suggested activities”  Join us for our planned July Webinar  Suggested Super User Activities  Sneak Previews of tools and training materials  Ideas for Super User workshops 29 6/12/2009

Together, we are One Emory Thank you! 30 6/12/2009