School of Business 1

“Closing the Loop” Using Assessment Data to Improve Teaching and Learning Faculty Development Day Workshop September 2, 2008 Prepared by Gary May

School of Business 3 Assessment Process Mission Program Outcomes Curriculum Mission Program Outcomes Curriculum How will I assess results? How will I assess results? How will I teach? How will I teach? What do I want the students to know and be able to do? What do I want the students to know and be able to do? What are the results of the assessment? What can I do to improve the learning? “Closing the Loop”

School of Business 4 Agenda  “Closing the Loop” - Definition  Grades vs. Assessment Data  Examples Performance Outcome Cognitive Outcome  Potential Pitfalls  Questions / Discussion

School of Business 5 “Closing the Loop” “Using assessment information to make changes that are intended to enhance student learning” Barbara Walvoord

School of Business 6 How About Grades?  John81  Mary75  Jose92  Rachel84  Average80 (N = 30)  Program Outcome Critical Thinking  Course Objective Communication Strategy Analysis  Assignment Case Situation / Written Analysis  Assessment Method Rubric / 6 Elements Grade Report

School of Business 7 Performance Element Purpose Audience Information Benefits Objections Context Performance Outcome: Actionable Data Scoring Satisfactory or Better % 2997% 1963% 2583% 2790% 2687% 1653% Communication Strategy Analysis N = 30

School of Business 8 “Closing the Loop”  Teaching Action to Improve Communication Strategy Analysis: “Provide additional examples and additional practice activities focused on the audience and context elements of the strategy analysis model”

School of Business 9 Don’t Have Time? Communication Strategy Analysis ElementUnsatisfactorySatisfactoryGood Purpose Audience Information Benefits Objections Context

School of Business 10 StudentLearning Outcome #1 StudentLearning Cognitive Outcomes Question3 Question9 Question30 Question15 Question19 87% 64% 70% 82% 30% 67% % Students Answering Correctly Exam

School of Business 11 Cognitive Outcomes: Actionable Data Student Learning Outcomes Number of Exam Questions % Students with Correct Answers 1. Building Goodwill567% 2. Adapting Message to Audience791% 3. Making Writing Easier to Read858% 4. Using a Process to Plan Compose and Revise 584% Students will be able to know, comprehend, and apply the following four principles of effective communication:

School of Business 12 Pitfalls ComplexityPerfectionism AmbitionFaculty Reviews

School of Business 13 Closing the Loop: The Goal Improving Teaching and Learning Improving Retention, Progression, Graduation Student Success Student Success Student Success Student Success

School of Business 14 What’s On Your Mind? ? Thoughts Questions Concerns About “closing the loop” or assessment in general