Company profile. A destination management company, Phoenix Voyages Group was created in 1999 and is locally established in: Vietnam Cambodia Laos Myanmar.

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Presentation transcript:

Company profile

A destination management company, Phoenix Voyages Group was created in 1999 and is locally established in: Vietnam Cambodia Laos Myanmar Representative offices in: Spain Germany France Scandinavian countries Benelux Singapore PROFILE

Fields of activity Individuals Groups Incentive events (reward or loyal voyages) Theme voyages Market segmentation Individuals: 65 % Groups: 20 % Incentive: 15 % PROFILE

Positioning Middle superior to up market Main markets France Switzerland Spain Belgium Germany Turnover 10 million USD PROFILE

Staff in Asia More than 100 persons in the team, made-up of local and expatriates staff Multilingual staff: English, Spanish and French PROFILE

ORGANIZATION CHART Phoenix Voyages Group Marketing Sales Administration Finance Asia Holidays - Phoenix Voyages Myanmar Phoenix Voyages Vietnam Phoenix Voyages Laos Asia Holidays - Phoenix Voyages Cambodia Saigon Danang Hanoi VientianePhnom Penh Siem Reap Yangon Operational offices Main office

Our offers Customized programs: each of our clients is unique Detailed in several languages Technical product facts that you can personalize with the colors of your company Accompanied with a sales talk STRENGTHS

Our staff An international experienced staff to serves you A solid foundation since the creation of the group A sales team constantly trained on products and customer’s expectations A 24 hours phone assistance STRENGTHS

Our approach Personalized Dedicated to the clients Quality of service Advice & training Efficiency Reactivity Our products Range of products complete and varied: golf, adventure… Adapted to each client Always innovative Oriented “Responsible Tourism” STRENGTHS

Our pricing policy Our suppliers Carefully selected (quality, insurances…) Often audited Relationship based on trust Constructive partnership Quality of services at reasonable prices STRENGTHS

Our marketing supports Tools are available on our website: - Typical programs - Picture library - Customizable fact sheets - Country presentations … Invoicing A centralized invoicing for every country Possibility of on-line payment with our website STRENGTHS

Some statistics… Did your journey meet your expectation? Above28,0 % Definitely68,4 % Not really 2,9 % Not at all 0,7 % 96,4 % of clients satisfied! STRENGTHS

Head Office Street 7B - Khu A An Phu - An Khanh - District 2 Ho Chi Minh City - Vietnam [ t ]: [ f ]: [ e ]: [ w ]: