PRAIRIE VIEW A&M UNIVERSITY Continuous Quality Improvement: Best Practices PARKING PARTICIPATION BRIEFING PRESENTED BY TRESSEY WILSON, Assistant Vice President Auxiliary Enterprises
WHO WE ARE & WHAT WE SEEK Outcome Projected Prairie View A&M University Parking Management Department seeks to provide students, faculty, staff and guest parking services that support their individual parking needs.
Remembering the Past Window Stickers
A Leap into the Future Hang Tags
Customer Service Implement and assess customer satisfaction surveys. Create Policy and Procedure Manuals. Effective communication. Return customer calls and s within 24 hours.
Parking Permits for Faculty and Staff Payroll Deduction program Campus Announcements Panther Marquee KPVU Radio Station
How can Parking identify Authorized and Unauthorized Vehicles? Make it a requirement that all On-Campus Housing Authorities provide a list of all students living on campus. Visitors Pass
How can Parking produce revenue? Citation Billing: Parking and Transportation Services began billing customers with unpaid parking. State Vehicle Registration: Parking Management contracted with the Texas Department of Transportation to obtain registered owner information on vehicle in the Database with outstand citations. More consistent enforcement led to higher permit sales and use of the metered/short-term paid parking spaces on campus.
Questions or Comments Tressey Wilson, Assistant Vice President Auxiliary Enterprises (936)