Unit 8 No One by that Name Receiving Visitors. Class Objectives Topic: A Visit to Jackie Baker Function: a. Expressing Certainty /Uncertainty b. Confirming.

Slides:



Advertisements
Similar presentations
Unit 21 Body Language.
Advertisements

How to be a good teacher? What makes a good teacher?
Unit | Two Saying Thanks or Sorry.
SPEAKING Nguyen Nhan Thien Nguyen Hong Oanh PORTFOLIO.
FRONT OFFICE Unit One At the airport. At the airport At the airport Teaching Goals: 1. Learn about the procedure of meeting a guest from the airport.
FIRST CERTIFICATE IN ENGLISH
S3 Useful Expressions.
Lesson 10: Dealing with Criticism
Expressing, Agreeing, Disagreeing, & Offering
Listen and Watch Take notes Please! What are the similarities in these two dialogues?
Listening Skills - It’s Helpful (Healing) to Be Heard Workshop for KVCC Student Leadership Program.
SEPA Session 4: Ways To Improve Communication With Our Partners
Unit 9 Visitors and travelers. Objectives Focus Warming up 9.1 Did you have a good journey? 9.2 Hotels and accommodation 9.3 Organizing a conference Sum-up.
Welcome to lesson one in the Customer Service module
Presenters Đỗ Thị Diệu Nguyễn Thị Tường Vi. Content 1.InvitingInviting 2.AcceptingAccepting 3.DecliningDeclining 4.Practice speakingPractice speaking.
Receiving Visitors. Viewing, Listening & Speaking OBJECTIVES ★ understand the procedures involved when receiving business visitors ★ receive business.
© 2014 wheresjenny.com Roleplay – A business traveller Roleplay 4 A BUSINESS TRAVELLER.
9/4/20151 MODALS in the PAST 9/4/20152 can't havecouldcould havecouldn'tcouldn't have didn't need tohad tomay havemay not havemight have might not havemust.
Lesson 2 Introductions & Greeting
Timetables and Schedules
Unit 6 Could you do me a favor.  Unit Goals Unit Goals  Part 1 Practical Listening & Speaking Part 1 Practical Listening & Speaking  Part 2 Business.
Friday, 3/21 Get out independent reading material and read silently.
Lesson 3: Talking about Occupations, Continuing Conversations.
How conversation works Conversational English Compiled by Victor Nickolz Grand Lyceum 2004 For classes 7-11.
莆田二十八中学 陈海泉. 1 Greeting 2 Enjoying a song Make sentences which includes “wh- + to do” according to the pictures. wonder, where not know, how I wonder.
Requests & Offers Exchanging Information. Requests  Can you…?  Would you mind …(Verb+ing)?  Do you think you could…?  Could you…?  I’d like you to…
৳ Look, I’ve got a leaflet about it.
LOGO Unit 3 Under the sea Listening & speaking. Do you know us? I’m a dolphin.
Welcome! Living the Golden Rule; Providing Excellent “CUSTO-HUMAN” SERVICE.
Making New Contact. Leading in Suppose you are a receptionist in a company, what do you do and say when you receive a business visitor at your office.
Unit 7 Can I take a message.  Unit Goals Unit Goals  Part 1 Practical Listening & Speaking Part 1 Practical Listening & Speaking  Part 2 Business Speaking.
INTRODUCING YOURSELF WHEN, WHY, HOW…. CHAMP S : DISCUSSION C Conversation Yes. Stay on topic, it’s okay to respond without raising hand. H Help Ask teacher.
Unit 1 Travel Broadens the Mind.  Objectives Objectives  Focus Focus  Warm-up (background) Warm-up (background) Warm-up (background)  19.1 Saying.
Vocabulary Link Tasks before a trip Lesson A Before you go Lesson B Travel Vocabulary Link Tasks before a trip Andrew and Becky are going on a trip.
Negotiating a deal (Telephoning) Prof. E. Garbey Savigne, Cert TEB, MA.
To learn the service theoretical knowledge about how to offer a satisfactory service in a hotel ; To learn how to make a call reservation ; To learn how.
Lesson Five: Before Departure 站长素材 SC.CHINAZ.COM.
HELLO THERE !.... It's great to see you ! And by the way, did you know about the previous expression ?
Life Styles Adapted from High Impact St. John’s & St. Mary’s Institute of Technology by Josephine Huang.
Unit 8 Lesson 16. Pair Work A Role Play B Part 2 Business Speaking.
Unit 4 A matter of Trust Receiving Visitors. Class Objectives  Topic: Meet with old friends  Function: a. Confirm that you know someone a. Confirm that.
LOGO Bell Service. Lesson Plan Introduction Case study Hotel vocabulary Listening Situational conversation Practice Homework.
Unit 9 Can you come to my party? Language Goals: Make invitations Decline invitations accept invitations Talk about obligations.
Interpersonal Communication. Introduction Interpersonal communications means "showing appropriate ways to exchange your ideas and needs."
Unit 10 In the News Business dinner (2). Class Objectives Topic: Nick found ‘ Jackie Baker ’ Topic: Nick found ‘ Jackie Baker ’ Function: 1. Asking for.
HELLO AGAIN !!!... And... How are you ? I forgot... Oh ! But that's right !...
Presentation skills My first term at college You are expected to give a talk called “My first term at college”. Here are a few steps to guide you.
Listening and speaking Listening and speaking.
5. MAKING REQUESTS BUSINESS ENGLISH CONVERSATION & LISTENING Instructor: Hsin-Hsin Cindy Lee, PhD.
Unit 7 The Balance of Power. Aim Procedure 1 What do I have to do? 1)Background information 2)phrases and sentences 3)steps 2 A production process 3 When.
Simple Past FORM Simple Past [VERB+ed] EXAMPLES: I visited my friends. I often visited my friends. NOTE: When you are using a verb tense with only.
Unit 9 No help for Nick Business Dinner. Class Objectives Topic: Topic: Nick ’ s visit to Jackie Baker Nick ’ s visit to Jackie Baker Function: 1. Asking.
Making a phone call. Introducing yourself Asking to speak to somebody Asking who the caller is Telling the caller that someone is not available Taking.
Unit 10 It’s a nice day, isn’t it? Section A. Complete the following tag questions. 1.He is a student, ? 2. You can speak English, ? 3. We play football.
Period 6 Speaking &Writing
If you are ready for the lesson, let’s START. Every country has the welcomer home East or West, like home There is no place its customs The wider we.
MAKING A PHONE CALL. Steps to make a phone call: 1. Opening 2. Telling the aim of telephoning 3. Closing.
Unit 1 Lifelong Education. Objectives: express requests and offers fluently and properly; use proper words and expressions to talk about the plan for.
© 2015 albert-learning.com Roleplay – A Business Traveller Roleplay 4 A BUSINESS TRAVELLER.
How to generate a usable and exciting hook I mean, come on, think about it…it’s the first thing they read. It is the first impression they have of you.
LEARNING UNIT 7 (Week 11) Making A Business Telephone Call ENGLISH FOR PROFESSIONAL COMMUNICATION.
Lesson 1 Establish Business Relations Spoken English for International Business.
Name: ………………………………………. School: ……………………………………....
Unit 3 On the Phone. objectives answer the phone ask to be connected connect a caller leave messages deal with problem by telephone.
David’s Studio David’s Studio Education Creates Values… Education Creates Values… 1 Lesson 21 Receiving Visitors Lesson 21 Receiving Visitors.
Welcome All Shamsul Ahsan Instructor(Science) Shamsul Ahsan Instructor(Science)
人教课标版 高二 选修 7 Unit 3. Listening and speaking Listening and speaking.
Different Types of Customers. Customers are people  Real customer service is about dealing with real people - who may be awkward, wound up and angry.
Conversation Lesson 25: Asking for Information. Student: Hello. I’m calling about you ad for a “room for rent” in today’s newspaper. Is it still available?
THE PRESENTATION TECHNIQUES
Presentation transcript:

Unit 8 No One by that Name Receiving Visitors

Class Objectives Topic: A Visit to Jackie Baker Function: a. Expressing Certainty /Uncertainty b. Confirming and responding c. Receiving Visitors

Language points 1. Hold on a second. 2. In that case, be my guest. 3. You seem to have troule with names. 4. I thought it was odd. To wait for a short time. Hold back, hold down,hold off, hold on to, hold out, hold over, hold up, etc. have difficulties with

Speaking practice Expressing Certainty I know Nick did it. I’m positive I’m sure Nick didn’t do it. It is clear to me that Expressing Uncertainty I’m not sure that I doubt that Nick did it. I have trouble believing that

Speaking practice Confirming and Responding Confirming Responding I’ m sure. I’m positive. Are you sure about that? Oh, yes, absolutely. Are you certain about that? No doubt about it. Do you really think so? I’m pretty sure. Actually, I really doubt it.

Practice Situation: Imagine you are talking about a friends named Tom who has been offer a job.

Work in pair, and discuss the following questions: ---What do you do and say when you receive a business visitor at your office or meet him/her at the airport for the first time? ----How important are first impressions? ----What effect does the initial contact have on future relations?

Listen to the dialogues to check the answers. Keys: (1)c (2) f (3) a (4) i (5) b (6) h (7) d (8) e (9) j (10) g

Work in groups. Role-play the following situation: You are the Export Manager of Guangzhou Cosmetics Ltd. And are now at Baiyun Airport to meet your Canadian customer, Mr. Wilson. You’ve been dealing with each other through correspondence for one or two years, but have never met before. After you meet, you exchange greetings, say a few sentences about his flight and the weather, and make a small talk on the way to the hotel.