IM426 – BUSINESS CASES AND C ASE STUDIES IN MIS 15 – 17 April 2014 Compiled and/or Prepared by – Celeste Ng

C ASE 3 IT I NTEGRATION AT C ANADIAN F OOD FOR THE H UNGRY I NTERNATIONAL

Canadian Food for the Hungry International Implemented Netsuite ( emergency relief supplies= 緊急救援物資, Impoverished= 貧窮 Pín, sustainable development= 可持續發展, Communities= 社區, Thrive= 繁榮 Fánróng, donors= 捐助者, Natural disaster= 自然災害, Nonprofit= 非營利組織, Cutting-edge= 尖端 Jiānduān, Distress= 苦難, Supply inventories= 供應庫存, Handhelds= 手持設備, Sponsoring= 贊助, Call center= 呼叫中心, Retain repeat donors= 保留重複捐贈者, Donor loyalty= 捐贈者的忠誠度, Real-time data= 即時數據 mission= 任務 Dashboard= 儀錶板

S IMILARITIES BETWEEN CFHI ( NON - PROFIT ) AND FOR - PROFIT ORGANIZATION Similarities between CFHI (non-profit) and for- profit organization, from the business needs perspective: Require advanced IS/IT Need to provide real-time information to customer/donor Need to have a good inventory management system Provide information on future donation needs