SIEC-ISBE 86th International Conference in Helsinki, Finland August 3 through August 8, 2014 or August 3 through August 6, 2014

SERVICE DESIGN Conference five days Three days option from Sunday to Wednesday Conference registration latest More information at our website

Tentative Program for Delegates Sunday Executive MeetingHotel Ava Board MeetingHotel Ava Net. com and Ped. Com MeetingsHotel Ava RegistrationHotel Ava and Hotel Scandic Paasi First timers Meeting Get togetherHelsinki Business College

Monday 9.00 – 9.30 Registration and coffeeARCADA 9.30 Opening Ceremony, Keynote Speakers Keynote speaker, prof. Dr Satu Miettinen Service Design Keynote speaker st Assembly of Delegates City sightseeing tour, City hall, Dinner

Tuesday Workshops, Seminars, Presentations Walk and Talk, networking program Workshops, Seminars, Presentations Arabia Ceramics Factory visit Dinner

Wednesday Workshops, Seminars, Presentations Walk and Talk, Networking Program Workshops, Seminars, Presentations Evening free, Chapter meetings

Thursday, Cultural Day Tour to Fiskars Village, Center of Art and Design or Porvoo Old Town Fiskars sightseeing tour – Company presentation at FiskarsForum – Visit to designshops and workshops, see more Old Porvoo, see more – Porvoo Campus of HAAGA-HELIA University of Applied Sciences Evening free

Friday 8.30 Keynote Speakers nd Assembly of Delegates Free Afternoon (Board meeting, Ped. com and Net com meetings, Executive meeting) GaladinnerHelsinki Congress Paasitorni

Accompanying Persons Program Sunday RegistrationHotel Ava and Hotel Paasi First timers Meeting Get togetherHelsinki Business College

Monday 9.00 – 9.30 Registration and coffeeARCADA 9.30 Opening Ceremony, Keynote Speakers Keynote speaker, prof. Dr Satu Miettinen Service Design Accompanying persons info Tour of Arcada school premises City sightseeing tour, City hall, Dinner

5.8. Tuesday Ateneum Art Museum Narinkkasquare Kumpula Botanic garden Museum of Technology Factory Visit to Arabia Ceramics Factory Dinner

6.8. Wednesday Market Square Suomenlinna Sea Fortress, World Heritage Site Company Visits: Marimekko and Artek ( Academic Bookstore Walking and shopping at Esplanadi area free evening, Chapter Meetings

7.8. Thursday Cultural Day Excursions to Fiskars Village, Center of Art and Design or Porvoo town, Porvoo old Town, Haaga-Helia University of applied sciences, Free evening

8.8. Friday Finnish Nature Centre Haltia, Nuuksio National Park Heureka The Finnish Science Centre Finnish Aviation Museum Free afternoon Gala Dinner at Helsinki Congress Paasitorni

Accommodation Hotel Paasi ( – Single room 129 € inkl. Breakfast – Double room 139 € inkl. Breakfast – These Prices latest – Use Reservation code ARC030814

Scandic Paasi Hotel Hotel: Scandic Paasi Address:Paasivuorenkatu 5 b, Helsinki, Finland Phone

Hotel Ava Hotel Ava (all Prices inkl Breakfast) – Single room 77,50 EUR / Room / Night (Mon-Fri) and 58,50 EUR / Room / Night (Fri-Mon) Double Room 100,00 EUR / Room / Night (Mon- Fri) and 76,00 EUR / Room / Night (Fri-Mon) – Single Studio room 87,50 EUR / Room / Night (Mon-Fri) and 70,50 EUR / Room / Night (Fri-Mon)

Hotel Ava Double Studio Room 106,00 EUR / Room / Night (Mon-Fri) and 88,00 EUR / Room/ Night (Fri-Mon) Two Room Apartment for 4 Persons 162,00 EUR / Apartment / Night (Mon-Fri) and 133,00 EUR / Apartment / Night (Fri-Mon) Three Room Apartment for 6 Persons 214,00 EUR / Apartment / Night (Mon-Fri) and 184,00 EUR / Apartment / Night (Fri-Mon)

Hotel AVA Hotel:HOTELLI AVA Address:Karstulantie 6 FIN HELSINKI Phone fax

Hotel Ava Reservation latest Mention SIEC by reservation

SERVICE DESIGN Conference Fee 675 € Three days option 450 € Accompanying Persons 675 € Conference registration latest Sun

Pre and Post Tours Pre Tours – St. Petersburg, Russia ca. 500 € – Stockholm, Sweden ca. 250 € Post Tours – Tallinn, Estonia 9.8. ca. 50 € – Rovaniemi, Finland ca. 500 €

More information from Liisa Sjöblom Phone

WELCOME TO HELSINKI !