A Revolution In Customer Engagement:

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Presentation transcript:

A Revolution In Customer Engagement: Embedding Analytics in Customer Interactions has Never Been Easier, Faster or More Cost Effective Don Griest Sr. Director, Product Management FICO Fernando Donati Jorge Director, Product Management FICO

Let’s see what we can do in next 30 minutes… How fast can you build applications that revolutionize customer engagement? Let’s see what we can do in next 30 minutes…

FICO® Decision Management Suite A complete solution: Ingest and explore data Discover analytic insights Embed analytics in operational decisions Create and deploy engaging web & mobile applications Track and improve models & strategies

FICO Decision Management Suite in FICO Analytic Cloud FICO Applications Customer Growth & Retention Customer Originations Debt Management Fraud Management FICO® Analytic Marketplace FICO® Decision Management Platform Optimization Modeler Decision Modeler Analytic Modeler FICO® Application Studio FICO® Visual Insights Studio © 2014 Fair Isaac Corporation. Confidential.

Creating Intelligent Applications FICO® Visual Insights Studio FICO® Application Studio Decision Modeler Analytic Modelers FICO ® Decision Management Suite FICO® Decision Management Platform

Product Showcase Challenge Build a Phone Selection Application that Includes… Display of offers via web, tablet & mobile Eligibility rules to select offers to show Analytic models to tune offers Ability to quickly adapt as needs evolve Fast time to value Happy customers Increased ROI Key Benefits

Product Showcase Challenge Build a Phone Selection Application that Includes… Display of offers via web, tablet & mobile Eligibility rules to select offers to show Analytic models to tune offers Ability to quickly adapt as needs evolve Fast time to value Happy customers Increased ROI Key Benefits

FICO Decision Management Suite Revolutionize how analytics improve customer engagement Key Benefits A fast and easy way to: Build intelligent applications Package a wide range of analytic and decisioning tools as scalable services Embed analytics in Web and mobile apps Track and improve models & strategies Fastest time to value Greater business control Superior analytics Continuous improvement Complete solutions Open platform

The Possibilities Are Endless Sales Analytics Customer Sentiment Interaction Analytics Customer Response Customer Feedback Customer Support Customer Interaction Insurance Analysis Financial Crime Analysis Customer Risk Claims Notification Merchant Fraud Insider Fraud Risk & Fraud Operations Management Security Compliance Operations Monitoring Application Management Intruder Identification IT Operations

Thank You! Don Griest DonGriest@fico.com +1 408-535-1590 Fernando Donati Jorge FernandoDonatiJorge@fico.com +1 408-535-1571

Learn More at FICO World Related Sessions Show me the data: How Visualization Tools Help Your Data Tell Stories - 11am Thurs Product Showcase: Why Analytic Modeling in the Cloud is Your New Best Friend – 4:45 Thurs Products in Solution Center FICO® Decision Management Platform FICO® Application Studio Experts at FICO World David Ross, Decision Management Andy Flint, Analytic Models White Papers Online Decision Management for the Masses Delivering Customer Value Faster With Big Data Analytics Community and Blogs https://community.fico.com www.fico.com/blog FICO® Visual Insights Studio

Please rate this session online! Don Griest DonGriest@fico.com +1 (408) 535-1590 Fernando Donati Jorge FernandoDonatiJorge@fico.com +1 (408) 535-1571