1 Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate today’s business.

2 Confirm-IT 1.What is Confirm-IT? 2.I have enough stuff to sell! 3.Tell me MORE! 4.How does Confirm-IT work? 5.What are the target markets? 6.Installing Confirm-IT 7.Show me the MONEY! Presentation Index

3 What is Confirm-IT? Confirm-IT is an easy-to- use, robust appointment booking and confirmation tool developed to increase companies’ productivity

4 Why Sell Confirm-IT? Because 50% of ALL NO-SHOWS for appointments occur because they are forgotten……=LO$T REVENUE OPPORTUNITY KNOCKS

5 Confirm-IT allows businesses to increase their efficiency and professionalism resulting in TOTAL customer or patient care. Why Sell Confirm-IT?

6 Confirm-IT was designed to be S IMPLE, A FFORDABLE and P RACTICAL! Why Sell Confirm-IT?

7 Confirm-IT can remind customers/patients of their appointment by a telephone call, , text message or all three! Why Sell Confirm-IT?

8 Because it’s really easy to sell and you can make BIG BUCKS! Why Sell Confirm-IT?.....later we’ll show you how!

9 Reduces Missed Appointments What Confirm-IT Does

10 Replaces Costly & Ineffective Reminder Cards & Phone Calls What Confirm-IT Does

11 Eliminates Old Unreliable Approaches What Confirm-IT Does

12 Builds a Customer Database What Confirm-IT Does

13 Tracks Performance What Confirm-IT Does

14 Contacts Idle and Inactive Customers What Confirm-IT Does

15 Increases BUSINESS! What Confirm-IT Does T H E B O T T O M L I N E !

16 How Confirm-IT Works Confirm-IT consists of two components; (1) Client software (the calendar) which can reside on a customer provided PC Windows 2000 VISTA Windows XP

17 How Confirm-IT Works (2) Server software which can reside on Confirm-IT’s own hardware or on an CTL VoiceSupport Lx.

18 How things connect… Customer Provided PC with Confirm-IT Software CO Lines Router Ethernet High Speed Internet Service to ISP WAN Confirm-IT Server To make telephone reminders To make /text message reminders How Confirm-IT Works

19 Confirm-IT’s Calendar

20 How Confirm-IT Works Appointments Booked Office Confirmed Home Confirmed Confirmed Cell Confirmed Text Msg Confirmed Callouts Begin From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) Thank you.

21 When Confirming Appts CI Can detect Busy, No Anwser, Answering Machine/Voice Mail-plays appropriate Message Programmable choices (1 to confirm, 2 to cancel, 3 to repeat, 0 to reschedule) 4 port Dialogic Card (Multi-line & Quality Approach) Calendar Icons/Confirmation Report How Confirm-IT Works

22 How Confirm-IT Works

23 How Confirm-IT Works Sample Messages Appointment Confirmation Message Hello, this is “Business Name” calling to confirm your appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you. Appointment Confirmation /Text Message Subject: [Business Name] You have an appointment on [Date] at [Time]. To cancel call [Phone Number],thank you

24 Confirm-IT Messages 1. Appointment Confirmation Greeting 2. Appointment Cancellation Greeting 3. Birthday Greeting 4. Business Closed Greeting Entire Business One Provider 5. Inactive How Confirm-IT Works

25 FUTURE Confirm-IT Messages Appointment Re-Schedule (AC, MS, Service, Business) Notify NOW (Leisure, Service) Date Appointment Range Appointment Programmable (12) Text to Speech (can speak name, provider & service) Text to Speech (can speak name, provider & service) How Confirm-IT Works

26 Stand-alone Unit Stand-alone Unit Pentium Celeron CPUPentium Celeron CPU 40GB IDE Drive40GB IDE Drive 512 MB Memory512 MB Memory 10/100 Ethernet LAN Connection10/100 Ethernet LAN Connection 4 Ports (expandable to 8)4 Ports (expandable to 8) CD ROM R/W DriveCD ROM R/W Drive Confirm-IT’s Platform

27  SW addition to the Lx -Utilizes existing port card(s) -When installed as an extension on a phone system, can flash the line and connect to re-schedule live Confirm-IT’s Platform

28 ONE DAY VIEW

29 THREE DAY VIEW

30 SIX DAY VIEW

31 BOOKING AN APPOINTMENT

32 Target Markets Confirm-IT offers 6 unique software packages. They have been designed to address numerous markets and opportunities. Many of these sectors are already being prospected by your sales staff today. The Applications are:

33 Confirm-IT Applications PERSONAL CARE PERSONAL CARE PERS Hair Nail Massage Fitness Spa Tanning PERSONAL CARE PERSONAL CARE PERS

34 Confirm-IT Applications MEDICAL CARE MEDICAL CARE MEDICA Dental Optometry Medical

35 Confirm-IT Applications ANIMAL CARE ANIMAL CARE ANIMAL C GroomingVeterinaryKennel

36 Confirm-IT Applications LEISURE LEISURE LEISURE LEISURE L Upscale Dining LEISURE LEISURE LEISURE LEISURE L Resort Private Club

37 Confirm-IT Applications SERVICE SERVICE SERVICE SERVICE S Food Delivery SERVICE SERVICE SERVICE SERVICE S Repair Restaurant SMB Delivery

38 Confirm-IT Applications BUSINESS BUSINESS BUSINESS BUSINE Utility SMB BUSINESS BUSINESS BUSINESS BUSINE Accounting

39 CONFIRM-IT Installation Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system or as a voice mail with a telephone system.

40 CONFIRM-IT Installation Example of a page in the Wizard

41 CONFIRM-IT Installation

42 can help you INSTALL IT! can help you MAINTAIN IT! Confirm-IT is based on technology your staff already KNOWS! Still Unsure?

43 Because Confirm-IT reduces missed appointments, its payback occurs in days! Yea, sure……more sales hype! Confirm-IT’$ Payback

weeks  7 days in a week Confirm-IT’$ Payback OK, LET’S ASSUME…… 1. You sell a Customer CI for 2. CI avoids 2 missed Appointments/week 3. Each Appointment is $ $  $ = 25 weeks 5, CI ADDS UP 4. 2 Appoinments  $ = $ wk Confirm-IT paid for itself in 175 days!

45 Why Should I? It’s SIMPLE, PRACTICAL, AFFORDABLE 6 Cool App’s We’ll help you! Great sales package with telephone system/voice mail/Confirm-It (1 stop shop) CI TREE

46 Why Would I? Limited Competition Compliments your target markets (you’re already there) Tracks Sales NO need to Inventory-we’ll drop ship! It’s Recession Proof CI CASH

47 How Could I? Builds & Maintains a Customer Database Provides Detailed Reports Contacts Idle Customers Replaces Costly Mailings Increases Customer’s Professionlism, Efficiency and Productivity $ CASH COW

48 Why I Should Provides a Working Calendar Does Not Impact Telephone System, Network or Computer System Flashes the Line for Live Service Generates employee’s work schedule Builds Customer Profile ENDLESS WELL

49 I Get It Emergency Remote Notifcation to customers and employees Birthday Notification Fantastic Payback Model! Offers multiple clients EASY TO SELL HEY, THEY BOUGHT 2! 1 +1 =2

50 Confirm-IT? - Automatically reminds your customers of their appointment virtually ANYTIME, ANYWHERE

51 CTL Inc. 375 Bridgeport Ave Shelton, CT