Windmill Education Services Ltd. Investing in your future

A world class training system which provides practical solution to small and medium enterprises. An innovation of International Finance Corporation, BE is delivered by the local certified trainers in your local language tailored for the local business. Business Edge Training Program

IFC’s Business Edge ™ aims at improving the business performance and competitiveness of firms and creating jobs in developing countries. This is achieved by strengthening the management skills of SMEs and middle managers of larger firms, providing them access to Business Edge ™ practical training solutions. Business Edge ™ consists of management training products in five topic areas (HR, Marketing, Finance, Operations and Personal Productivity Skills), based on international curricula and adapted to the local business context. It also includes products to build the capacity of its local franchisees and certified trainers, to ensure the quality of the training delivery. Business Edge Training Program

Business Edge Training Program LAC (2008) Haiti Honduras Nicaragua MENA (2004) Iraq Yemen Egypt Jordan AFRICA ( ) Uganda Chad Guinea Cameroon DRC Madagascar Senegal Nigeria Kenya CAR Mozambique Sierra Leanne Liberia CHINA (2004) MEKONG (2002) Vietnam Cambodia Laos Sri Lanka India Afghanistan BANGLADESH

Business Edge Training Program Over 0.8 million Training seats sold Almost 75 Accredited BE Training Distributors in 30 countries 800 Trainers trained on BE training methodologies 500+ Educational events with corporations, banks and TV (7,500+ participants) 38 Localized workbooks (in English, Arabic, Chinese, Vietnamese, French, Spanish and now in Bangla)

Business Edge Training Mandate Strengthening the Small and Medium Enterprise (SME) sector Helping to develop financial markets Improving business enabling environments Supporting public private partnerships and privatization

Windmill Education Services Limited (WESL) aspires to build skilled Human Resources by giving the light of training & education and enhance individual capacity development for career performance. WESL is involved in human development sector through collaboration with Likeminded Partners as IFC Business Edge, Hero Mindmine, BIHR and Edexcel. WESL is committed to bring state of art know how to Bangladesh market for giving world class training and courses to develop skilled manpower. We have re launched the company in November 2008 under BOI registration as a UK- Bangladesh joint venture company. After its recent agreement with IFC-BE for SME training WESL is now expending its capacity to 6 major divisional areas.

Windmill Education Services Ltd. Windmill Advertising Limited Onecall Solutions Limited Grassroot Communications Color Marker Limited Coral Blue Resort Windmill Infotech Limited Club Vacation Moo’s Barn Catering

Is training really counts? Private employers spend $210 billion a year for training, while the government/ Dev Orgs spends an additional $15 billion. Are these training programs doing the job? Some are; some are not. Highly effective adult learning requires certain conditions. The question is, what are those conditions? * "Life is an Attitude: How to Grow Forever Better”, Dorothy Billington

Key Training Environment Indicators Safe & Supported An environment where trainees feel safe and supported, where individual needs and uniqueness are honored, where abilities and life achievements are acknowledged and respected. An environment that fosters intellectual freedom and encourages experimentation and creativity. Encouragement

Key Training Environment Indicators Learn from Learners An environment where faculty treats adult trainees as peers--accepted and respected as intelligent experienced adults whose opinions are listened to, honored, appreciated. Such faculty members often comment that they learn as much from their trainees as the trainees learn from them. Self-directed learning, where trainees take responsibility for their own learning. They work with trainer to design individual learning programs which address what each person needs and wants to learn in order to function optimally in their profession. Self Directed Learning

Key Training Environment Indicators Intellectual Challenge Pacing, or intellectual challenge. Optimal pacing is challenging people just beyond their present level of ability. If challenged too far beyond, people give up. If challenged too little, they become bored and learn little. Pacing can be compared to playing tennis with a slightly better player; your game tends to improve. But if the other player is far better and it's impossible to return a ball, you give up, overwhelmed. If the other player is less experienced and can return none of your balls, you learn little. Those adults who reported experiencing high levels of intellectual stimulation--to the point of feeling discomfort--grew more. Active involvement in learning, as opposed to passively listening to lectures. Where students and instructors interact and dialogue, where students try out new ideas in the workplace, where exercises and experiences are used to bolster facts and theory, adults grow more. Active Learning

Key Training Environment Indicators Regular feedback Regular feedback mechanisms for students to tell faculty what works best for them and what they want and need to learn--and trainer who hear and make changes based on trainees input.

Training Process Flow

Classroom Interaction Model 70% 30% 70% 30%

Post-Training Feedback

Branding & Communication Marketing Management Human Resource Management Financial Management & Accounting General and Operation Management Tourism & Hospitality Management Personal Productivity Skills Domains of facilitations

So far So good Classical Method Total Number of Training: 21 Total Number of Participants: 755 Number of Covered Area (geographic): 8

So far So good

Training Module- Leading Your Team “ I took the training from WESL, now I know how to lead to get success. I am sure I will be a good team captain next time.” - Shima Akter,(42) Sylhet, owner of a cloth making house. Testimonial

Organize short time- key points based training activities for upcoming/ existing woman entrepreneurs facing challenges in Financial areas in their day to day business operation. For entrepreneurs from urban areas with limited exposure to technology and education and Financial Sectors. Woman entrepreneurs consider training as a value addition rather than a must need. Want to explore with a directed & tested path. NO EXPERIMENT OR BIG TALK works. Proposition

One day session for Business Plan/ Banking process for SMEs Introducing Banking products which will be beneficial for woman entrepreneurs in expanding their business. Interactive with more successful case demonstration Working papers with logistics aid IDEA for training

Be able to name key consideration when making a business plan. Be able to apply a simple process when writing a business plan. Be able to present a business plan document. Gather proper knowledge about the application of banking products and services in the business. Expected outcome

IFC Business Edge Resource Pool Reazuddin Mosharaf Sabbir Rahman Tanim Mohammad Zahid Hossain FCA Dilruba Ahmed Understanding quality, Achieving quality, Auditing quality, Planning & controlling work, Motivating people, Managing changes, Managing with authority, Delegating effectively, Managing time, Solving problems, Communicating effectively, Coaching at work, Leading your team…etc Leadership & Mgt Development, Team Building, launching & other events, Change Management, Presentation and Business Communications, Negotiation, Conflict Management, Sales Team Motivation Session, Corporate Social Responsibility (CSR), Training of Trainers (TOT)…etc Strategic Financial Planning, Working Capital Management, IAS, IFRS & ISA, Treasury Management, Business Analysis, Taxation, Budgetary Control, Corporate Risk Management, Cost Control Programs, Services, Audit Supervisory, Designing Internal Control System, Business Planning…etc Organizing for successful training & development, Recruiting for key management positions, Planning for human resources, Retaining top employees, Establishing compensation & benefits, Appraising performance, Managing HR communication, Performing effective job design…etc Mahabubul Haque Caring for the customers, Achieving success in marketing, Developing a competition strategy, Positioning yourself in the market, Establishing your marketing mix strategy, Developing an integrated marketing communication strategy, Improving your selling skills...etc

DayContent 1 Introduction to the workshop Session 1: Overview of a Business Plan  What is a business plan?  Types of business plan  Content of a business plan  Process to develop a business plan Session 2: Analyzing market and making a marketing plan  Market analysis.  Identifying competitive approach.  Identifying business objectives.  Making a marketing plan.. 2 Session 3: Making an operation and production plan (Cont.)  Process of making an operation and production plan. Session 4: Making a financial plan  Roles of the financial plan in the business plan.  Content of the financial plan.  Process of making a financial plan.  Considerations on financial aspects. Session 5: Writing a business plan  Considerations in business plan writing  Steps in business plan writing Concluding remarks, action planning and wrap-up