Ten years on, what has person centred planning got to offer in a climate of change? Conference 30 th November 2006

Person centred planning conference 30/11/06 The event held at Trinity Community Initiatives on the Knockmore Road in Lisburn was attended by over 100 senior managers and staff from all 4 Trusts in the EHSSB and staff from the SHSSB and Positive Futures. The title “Ten years on, what has person centred planning got to offer in a climate of change?” made reference to the fact that this way of working has been firmly established within Northern Ireland for over ten years. The conference was an opportunity to reflect on the impact of this approach and to review the contribution it has to make to good quality care as we move to new structures and organisations. The conference was funded by the EHSSB and was opened by Hugh Connor Director of Social Services. Person centred planning conference

Person centred planning conference 30/11/06 Hugh Connor Director of Social Work EHSSB opens the conference

Person centred planning conference 30/11/06 Michael Smull, Helen Sanderson, Dorothy Gallagher (EHSSB), Roslyn Dougherty (DLT), Caroline Brogan (S&EBT), Hugh Connor (EHSSB), Edna McConville (DLT)

Person centred planning conference 30/11/06 Purpose To give Senior Managers and relevant staff the opportunity to reflect on the contribution that Person Centred Planning has to make as we move into new structures and organisations. To give Senior Managers and relevant staff the opportunity to reflect on the contribution that Person Centred Planning has to make as we move into new structures and organisations.

Person centred planning conference 30/11/06 Key organisers of conference

Person centred planning conference 30/11/06 By the end of the conference you will: By the end of the conference you will: Have heard about the Good 2 Great Programme and understand the contribution it can make to developing person centred organisations. Have heard about the Good 2 Great Programme and understand the contribution it can make to developing person centred organisations. Have learned about some of the most recent research and good practice measures in regard to person centred planning. Have learned about some of the most recent research and good practice measures in regard to person centred planning. Have heard about how the person centred review model is being used in England and Wales. Have heard about how the person centred review model is being used in England and Wales. Have discussed with colleagues the implications for practice and steps to develop a more person centred culture and ethos. Have discussed with colleagues the implications for practice and steps to develop a more person centred culture and ethos. Agenda for the day:

Person centred planning conference 30/11/06 Registration

Positive and Productive Meetings A Meeting Map was introduced at the start of the day. A Meeting Map was introduced at the start of the day. To find out more about meeting maps go to: vemeetings.com To find out more about meeting maps go to: vemeetings.com Mobiles off/silent Stick to times Participate Show respect Confidentiality No obsessing No Jargon

Person centred planning conference 30/11/06 A conference workbook was used introducing person centred thinking templates to focus group discussion.

Person centred planning conference 30/11/06 Use of the workbook Discussion using workbooks in groups following each presentation, encouraged people to consider application in their work setting and plan future action within their own Trusts: Over 78% of participants felt that the workbook was a very good tool to guide discussion. Over 78% of participants felt that the workbook was a very good tool to guide discussion. Feedback comments included: Feedback comments included: Excellent opportunity for reflection with colleagues Excellent opportunity for reflection with colleagues Good discussion on how to apply PCP Good discussion on how to apply PCP We need to have these opportunities from time to time to help us learn. We need to have these opportunities from time to time to help us learn. A good tool for developing PCP within organisations. A good tool for developing PCP within organisations.

Person centred planning conference 30/11/06 Key presenters: Helen Sanderson (Helen Sanderson Associates) & Michael Smull (ELP Learning Community)

Person centred planning conference 30/11/06 How to get from Good 2 Great: Creating a structure for Person Centred Organisations: Michael covered a number of key points: Michael covered a number of key points: The developments from Essential Lifestyle Planning to Person Centred Thinking The developments from Essential Lifestyle Planning to Person Centred Thinking The need for change of culture within organisations, alongside individual practice The need for change of culture within organisations, alongside individual practice The development of Good 2 Great programmes as an approach to move organisations towards real person centred-ness. The development of Good 2 Great programmes as an approach to move organisations towards real person centred-ness. Training for staff and managers in person centred thinking tool;s and the use of Positive & Productive Meetings and Person Centred Supervision. Training for staff and managers in person centred thinking tool;s and the use of Positive & Productive Meetings and Person Centred Supervision. The use of “coaches” to encourage and promote implimentation of training into practice. The use of “coaches” to encourage and promote implimentation of training into practice.

Person centred planning conference 30/11/06 Michael focussed on the importance of organisational change

Person centred planning conference 30/11/06 Good paper versus bad paper… In a culture in which good paper takes precedence over a good life - The mission/vision is about helping people get good lives BUT Efforts to get good lives are not noticed WHILE The behavior of senior managers tells front line managers that good paper is rewarded and bad paper is punished AND The people who use the services often have good plans but lives where what is really important to them is absent

Person centred planning conference 30/11/06 Feedback re Good 2 Great: Positive Futures added their experience of applying Good 2 Great in their organisation and their hopes for the future development of this approach. Positive Futures added their experience of applying Good 2 Great in their organisation and their hopes for the future development of this approach. “To create a culture in the work environment and the need for leadership involvement got me really enthused about Positive and Productive Meetings. “To create a culture in the work environment and the need for leadership involvement got me really enthused about Positive and Productive Meetings.

Person centred planning conference 30/11/06 Ideas for steps forward: Person centred thinking within professional forums Person centred thinking within professional forums Person centred thinking mission statements Person centred thinking mission statements All managers trained in person centred thinking All managers trained in person centred thinking Equality standards – mission statement within the department Equality standards – mission statement within the department Training inclusive for all staff groups Training inclusive for all staff groups Develop person centred meetings with the people we work with Develop person centred meetings with the people we work with Support group for practitioners Support group for practitioners Working with partners in using these skills Working with partners in using these skills Support for champions Support for champions PC Thinking in induction for all staff PC Thinking in induction for all staff Team meetings using Questions Team meetings using Questions Steering group – take lead in moving organisation forward Steering group – take lead in moving organisation forward

Person centred planning conference 30/11/06 Thoughts on person centred review presentation Empowering process Empowering process Transition reviews – provide facilitator Transition reviews – provide facilitator Clients review – involved totally in process Clients review – involved totally in process Useful and empowering Useful and empowering Extremely useful in children’s services Extremely useful in children’s services Older people – domiciliary reviews Older people – domiciliary reviews Challenges with PC review model Challenges with PC review model Informal process – visuals powerful Informal process – visuals powerful Valuable contribution – successful already (SHSSB) Valuable contribution – successful already (SHSSB) Aspire to do Aspire to do User involvement modelling, develop culture of this User involvement modelling, develop culture of this Good model for adult disability – flexible budgets, action plan Good model for adult disability – flexible budgets, action plan Good examples of this UCHT – managing risk issues Good examples of this UCHT – managing risk issues Helen outlined work on transition planning with young people leaving special education. The use of this model greatly enhanced effective planning with the young person for their future. Helen outlined work on transition planning with young people leaving special education. The use of this model greatly enhanced effective planning with the young person for their future. “Inspiring on person centred reviews.” “Inspiring on person centred reviews.”

Person centred planning conference 30/11/06 Lessons from research and good practice: Helen presented recent research carried out with CSCI and the exciting new developments where inspectors evaluate practice based on agreed person centred standards. Helen presented recent research carried out with CSCI and the exciting new developments where inspectors evaluate practice based on agreed person centred standards. “Good having senior managers attend this, listening and sharing working models of practice” “Good having senior managers attend this, listening and sharing working models of practice”

Person centred planning conference 30/11/06 Ulster Community & Hospitals and SHSSB Groups

Person centred planning conference 30/11/06 Down Lisburn Group

Person centred planning conference 30/11/06 South & East and Down Lisburn Groups

Person centred planning conference 30/11/06 SHSSB staff

Person centred planning conference 30/11/06 Participants

North & West group

Person centred planning conference 30/11/06 North & West group

Person centred planning conference 30/11/06 Participants plans for using this in the workplace: Take back information to PCP Steering Group Take back information to PCP Steering Group Speak to line manager re PCP Speak to line manager re PCP Embrace a PCP approach to Health Action Plans for Looked After Children Embrace a PCP approach to Health Action Plans for Looked After Children Look to person centred review process for children with disabilities Look to person centred review process for children with disabilities Person centred planning should be part of our role and not additional responsibilities. Person centred planning should be part of our role and not additional responsibilities. Plan to explore development of Positive and Productive Meetings approach. Plan to explore development of Positive and Productive Meetings approach. Pilot person centred reviews and learning log Pilot person centred reviews and learning log Improve culture and staff training Improve culture and staff training Change team meetings Change team meetings Consider teams approach to “coaching” staff and PCP working with staff supervision Consider teams approach to “coaching” staff and PCP working with staff supervision By thinking differently! By thinking differently! Using tools for meetings Using tools for meetings Try to champion this approach Try to champion this approach

Person centred planning conference 30/11/06 Feedback from participants: “…learned that PCP is now evidenced based practice. The conference stimulated my interest again in PCP. I look forward to PCP becoming an integral part of my practice.” “…learned that PCP is now evidenced based practice. The conference stimulated my interest again in PCP. I look forward to PCP becoming an integral part of my practice.” “It was very enlightening and has motivated me to initially discuss person centred thinking at out next integrated patch meeting with a view to looking at how we might start to roll it out in primary care.” “It was very enlightening and has motivated me to initially discuss person centred thinking at out next integrated patch meeting with a view to looking at how we might start to roll it out in primary care.”

Person centred planning conference 30/11/06 Feedback from participants 2 “You had an opportunity to speak to key note speakers and gain some feedback with individual queries and advice. It was also interesting to hear what’s new and what works!!!” “You had an opportunity to speak to key note speakers and gain some feedback with individual queries and advice. It was also interesting to hear what’s new and what works!!!” “I found the conference interesting and encouraging.” “I found the conference interesting and encouraging.” “The entire day was excellent, stimulating and thought provoking.” “The entire day was excellent, stimulating and thought provoking.”

Person centred planning conference 30/11/06 Want to know more? You can find out more about the presenters and their work by going to: You can find out more about the presenters and their work by going to: