Nursing Workload/Staffing Report Guidelines For Use

Purpose Tool developed by Union/Management to facilitate discussion and promote a problem solving approach. Tool developed by Union/Management to facilitate discussion and promote a problem solving approach. These tools are cost shared by both organizations. These tools are cost shared by both organizations. To identify areas of staffing concerns. To identify areas of staffing concerns. Retrospective look. Retrospective look.

Filling in the Form At the time the workload issue occurs, discuss the matter with the Team Manager/NRC to develop strategies to meet client care needs using current resources. At the time the workload issue occurs, discuss the matter with the Team Manager/NRC to develop strategies to meet client care needs using current resources. If necessary, using established lines of communication, seek immediate assistance from an individual identified by the Employer e.g. Team manager/NRC who has responsibility for timely resolution of workload issues. If necessary, using established lines of communication, seek immediate assistance from an individual identified by the Employer e.g. Team manager/NRC who has responsibility for timely resolution of workload issues.

The management decision may include: The management decision may include: –Calling additional appropriate staff to meet the needs of the clients. –In the event additional staff are not available a decision to reassign clients may be needed. It is necessary to locate a Team Manager for consultation.

1. When and where the situation occurred: Tell us the time of the situation being as specific as possible, as well as how long the situation lasted. Tell us the time of the situation being as specific as possible, as well as how long the situation lasted. Allows union/management to track trends (reoccurring patterns) Allows union/management to track trends (reoccurring patterns)

2. Details of the Situation Tell us what was happening from your perspective Tell us what was happening from your perspective

3. Client Care and other Contributing Factors to the Situation Complete as indicated using a check mark. Complete as indicated using a check mark.

4. Working Conditions Complete as indicated. Try to provide as much detail as possible so that we can “see” what the situation was at the time. Complete as indicated. Try to provide as much detail as possible so that we can “see” what the situation was at the time.

5. Remedy This section is utilized to retrospectively review if the additional resources helped to alleviate the situation. This section is utilized to retrospectively review if the additional resources helped to alleviate the situation. This is to be completed even when it is a “good thing”. A positive reflection. This is to be completed even when it is a “good thing”. A positive reflection.

6. Recommendations This is a subjective view, based on the situation. This is a subjective view, based on the situation.

7. Signatures. Self explanatory. This section is for MNU members to sign, only. Self explanatory. This section is for MNU members to sign, only. Please do not get members from other collective bargaining units to sign. Please do not get members from other collective bargaining units to sign.

8. Is This Issue Being Referred to NAC at this time? All workload forms will be trended for discussion at the local NAC meetings. All workload forms will be trended for discussion at the local NAC meetings. If issue remains unresolved, from the perspective of the nurse (s), it may be referred to an Independent Assessment Committee (IAC) If issue remains unresolved, from the perspective of the nurse (s), it may be referred to an Independent Assessment Committee (IAC)

9. Response This area needs to be used in a constructive manner. This area needs to be used in a constructive manner. Management should not personalize the response Management should not personalize the response i.e.. As a result of a bad day from the nurses perspective, this does not reflect on management’s supervisory skills. i.e.. As a result of a bad day from the nurses perspective, this does not reflect on management’s supervisory skills.

Completion of the form The nurse (s) file NWSR with their Team Manager who then forwards the completed form to: Anita Moore’s office for PUBLIC HEALTH Anita Moore’s office for PUBLIC HEALTH Debra Vanance’s office for HOME CARE Debra Vanance’s office for HOME CARE

QUESTIONS????