SECO Engineering Services Database June 12, 2013 Joey Nichols System Project Engineer Sumter Electric Cooperative, Inc.
employees 4,670 Service Orders 1,878 Work Orders 140,899 Construction Man Hours Designed SECO Service Planning Workload 2
How do you: Track Performance? Balance Workload? Monitor Standards? Improving a Fragmented System 3 OR?
Old System: Note pads, s, folders Important phone numbers CIAC Permits Scheduling Spreadsheets Manual Workload Calculations Improving a Fragmented System 4
Main Menu 5
SERVICE ORDERS Customer service level accountability Vacation coverage and workload sharing Permanent Archive Standard Format 6
WORK ORDERS 7 Workflow Control Permits Easements CIAC Vegetation Exports to reporting Warehouse Scheduling Inspections
Dashboard 8
PRODUCTIVITY & WORKLOAD Group or Individual Reporting CMH Work Type Work Pending Customer Service Calls Site Visits 9
Inspections 10
POLE INSPECTIONS Summary and recall of data YTD status Replaces manual spreadsheets 11
Pole Inspections 12
Pole Inspections 13
Misc Reporting 14
SCHEDULING SRD Based Exportable to Excel Filterable 15
16 CRITICAL MATERIAL Early warehouse notification NO RUSH MATERIAL ORDERS!
17 Budget Reporting
18
Engineering Services Database 19 Questions?