St. Helens Single View and eCAF Helen Spreadbury Senior ICT/IMS Manager

Introduction Background Systems and Solutions The St Helens Vision for Integration Demonstration

Background Response to ECM Agenda Serious Case Reviews –Victoria’s Story –Baby Peter Ofsted - Learning Lessons from Serious Case Reviews 09/10, reviewed 147 cases, 194 children “Most of the serious case reviews identified sources of information that could have contributed to a better understanding of the children and their families. They also highlighted concerns about the effectiveness of assessments and shortcomings in multi-agency working” page 5

Systems and Solutions CAF – live in paper format April 2007 ONE, V3 & V4 - Capita eStart - Capita ICS – Liquid Logic eCAF – Liquid Logic Early Years – Tribal EDMS – Opentext Plus; YOS, Connexions, Health etc etc etc

Integration Single View (alongside eCAF) – aims to link disparate databases/systems to form a composite view of a child's record Why? To support -The development of a Team around a Child/Family (TAC/TAF) -Information sharing -Locality & multi agency working -Early intervention and support -The role of the Lead Professional -Tells a child’s story from universal services to early intervention and beyond into statutory assessments if required

Potential Benefits Cost Savings? We all have to do this anyway so how can the technology can support this? Leaner structures require more effective use of technology tools St Helens moving towards earlier and more effective early intervention eCAF is key to this approach, better, earlier interventions should reduce more costly interventions ie: LAC placements Earlier and more effective information sharing does ensure a better use of limited resources - collect once use many times Supports Munro’s view that the assessment should follow the child (interim report 2011)

Practitioners have read-only access to a ‘single view’ of a child’s record Single View YOISetc Connexions etc These would be delivered in subsequent phases Capita ONE Real-time integration ICS E-CAF National System? Data Flow Direction Access point SchoolsEDRM Protocol

Single View Proposed Personal Details Surname, forename, date of birth, gender Address Information Chosen names Key contact details Relationships Interventions Summary Personal Relationships Professional relationships CLA~ Current placement detail OLA CLA detail Chronology Education Summary School history Risks and Hazards Hazard History~ Risk Assessments * Attendance (v 3.37) Summary* Achievements (v 3.37) Aspect, date, result* Exclusions (v 3.37) Start Date, End Date, Type, Reason code* CP CP Plan start date CP plan end date OLA Key events from ICS – to be determined Key events from ecaf – to be determined Key events from Capita One – to be determined Traveller family, EAL, Asylum Seeker, Asylum Status, Registered Disabled CIN~ Contact History, Referral History Assessment Detail Data discrepancies

The Single View Solution It is scalable, in that we can bolt on other databases ie: Youth Offending Health etc It is secure Access is only granted to nominated professionals who have completed all necessary background checks and screening for their employment Two factor authentication for external access Security certificate No sensitive personal data is held on Single View Privacy notices and information sharing agreements eCAF Consent driven Highest level of security is always applied ie: if shielded in ICS then the entire record of that child is shielded in Single View Security based on ‘need to know’ principles Review completed by external Data Protection/Caldicott expert and signed off as good practice

Single View Solution & eCAF Training commenced on the 14 th of June 2010, and is now live. As at the end of March delegates have been trained from the following teams/agencies Schools & Colleges Hospitals Education Welfare, Behaviour Improvement and Youth Services Housing Teenage pregnancy Health Family Support Children’s Centres Contact Centre Domestic Violence Teams Voluntary Sector Training courses fully booked until the end of June 2011 Over 290 eCAF’s completed or in progress

Demo