Capturing Ideas: A Roundtable Discussion on Implementing a Lecture Capture Solution Charles N. McCoy Academic Technology 1

Agenda Strategic approaches in evaluating various lecture capture solutions (LCS). Strategic approaches in evaluating various lecture capture solutions (LCS). Procedures in creating a content retention policy. Procedures in creating a content retention policy. Support implementations and procedures. Support implementations and procedures. 2

A Growing Trend of a LCS “The global lecture capture market is poised to grow 24.1 percent in the next five years from revenues of $162.0 million in 2013 to $592.2 million in 2019.” “The global lecture capture market is poised to grow 24.1 percent in the next five years from revenues of $162.0 million in 2013 to $592.2 million in 2019.” -Campus Technology Magazine 3

WKU’s Growing Trend WKU offers more than 80 graduate, undergraduate, and certificate programs that are 100% online. WKU offers more than 80 graduate, undergraduate, and certificate programs that are 100% online. The use of distance learning courses (web, telecourses, and on demand) has increased by 9% over the last three years from our regional campus. The use of distance learning courses (web, telecourses, and on demand) has increased by 9% over the last three years from our regional campus. 4

Current Issues with LCS Player incompatibility with certain browsers Player incompatibility with certain browsers Issues uploading recordings Issues uploading recordings Transcoding issues Transcoding issues Poor customer support Poor customer support Lack of innovation Lack of innovation 5

What WKU Did Lecture Capture RFP Lecture Capture RFP Requirements: Requirements: – System that can connect to LMS (Blackboard). – Improvements with recording, editing and video storage/distribution. – Ability to record and connect to classroom peripherals. – The ability to transfer faculty recordings to new system. 6

Lecture Capture RFP – The process Started with eight vendors, ended with four potential candidates. Started with eight vendors, ended with four potential candidates. 30 test group participants. 30 test group participants. Questions to Participants: Questions to Participants: – What strategies do you seek in implementing a LC solution on your campus? What necessities do you seek? 7

Procedures in creating a content retention policy Current WKU status of recordings: Current WKU status of recordings: – 70,431 lecture capture recordings on virtual server. – Utilizing 4 ½ TB out of 7 TB of storage space. – Faculty and students typically make asynchronous recordings. 8

Current Issues No automation in deleting recordings. No automation in deleting recordings. Issue in establishing a routine notification to faculty concerning course maintenance/deletion. Issue in establishing a routine notification to faculty concerning course maintenance/deletion. Faculty are limited with creating live streaming of recordings within classrooms. Faculty are limited with creating live streaming of recordings within classrooms. Questions to Participants: Questions to Participants: – How does your university handle deletion procedures? Care to share any polices? 9

Support implementations and procedures WKU Support Mechanisms for LCS Academic Technology Academic Technology Distance Learning Distance Learning IT Helpdesk IT Helpdesk Communication Technologies Communication Technologies 10

Future Support Issues More live classroom video streaming More live classroom video streaming More campus divisions, departments, and organizations requesting to utilize the technology. More campus divisions, departments, and organizations requesting to utilize the technology. How will future support be structured? How will future support be structured? How will future recordings be handled? How will future recordings be handled? 11

Thank you for participating in today’s session Thoughts, suggestions, examples of success and failures? Thoughts, suggestions, examples of success and failures? Google Groups: !forum/lecture-capture-resources Google Groups: !forum/lecture-capture-resources 12