Complete Open Integrated

Software Portfolio

Complete. Open. Integrated.

Applications Enterprise Manufacturing Industries Retail Comms Banking Insurance Utilities Others Acquisition of Best-in-Class Companies ~ $35 Billion in Targeted AcquisitionsEnterprise Performance Management Identity Management Content Management Middleware Management Database Systems Management Technology

Non-Oracle OracleOracle Corporate Administration Financial Mgmt Asset Mgmt Security Mgmt Knowledge Mgmt HR Help Desk Oracle Business Applications Product Catalogue eBilling(EBPP) Call Center Mgmt eSupport(Self-Care) Partner Portal Marketing and Sales Infrastructure Carrier Grade Framework (e.g. Application Server, Database) Middleware and B2B Gateway Universal Data Hubs (Customer, Product, Asset) Service Delivery Platform Service Delivery Enterprise Analytics Operations Analytics CRM Analytics ERP Analytics Analytics Oracle Communications Footprint *Before* Business Operations Reconciliation Service FulfillmentBilling & Revenue Management Assurance Service Assurance Revenue Assurance ProvisioningPricing Balance Mgmt Billing InvoicingMediationPaymentsVouchers Revenue Control Interconnect Settlements A/R & Collections Inventory Mgmt Service Activation DiscoveryRating Service Creation Environment Design eCommerce (Order Mgmt)

Non-Oracle OracleOracle Corporate Administration Financial Mgmt Asset Mgmt Security Mgmt Knowledge Mgmt HR Help Desk Oracle Business Applications Product Catalogue eBilling(EBPP) Call Center Mgmt eSupport(Self-Care) Partner Portal Marketing and Sales Infrastructure Carrier Grade Framework (e.g. Application Server, Database) Middleware and B2B Gateway Universal Data Hubs (Customer, Product, Asset) Service Delivery Platform Service Delivery Enterprise Analytics Operations Analytics CRM Analytics ERP Analytics Analytics Oracle Communications Footprint *After* Business Operations Reconciliation Service FulfillmentBilling & Revenue Management Assurance Service Assurance Revenue Assurance ProvisioningPricing Balance Mgmt Billing InvoicingMediationPaymentsVouchers Revenue Control Interconnect Settlements A/R & Collections Inventory Mgmt Service Activation DiscoveryRating Service Creation Environment Design eCommerce (Order Mgmt)

Solutions Map – Overall View Customer Channels Infrastructure Quote & Proposal Order & Contract Mgmt MarketingeBillingCall CenterService Partner Mgmt Sales Indirect Procurement CPM Facilities Management Human Resources ProjectsCompensationFinancials Technology [e.g. Spatial Database, Application Server, RAC, Oblix, Times Ten] Integration Framework (e.g. BPEL) Data Hubs (Asset Hub, Product Hub) Universal Customer Master HelpDesk Non-OracleOracle Oracle’s Utilities Footprint : Before Operational Functions Rating & Billing Credit & Collections Distribution Management Utility Asset Field Service Retail Transaction Management Asset Management/ Work Management Analytics Enterprise Analytics ERP Specific Operations Specific CRM Specific Scheduling & Settlement Energy Trading & Risk Management SCADAGIS Load Profiling & Pricing Outage Management Meter Data Management Corporate Administration Customer Asset Field Service

Solutions Map – Overall View Customer Channels Infrastructure Quote & Proposal Order & Contract Mgmt MarketingeBillingCall CenterService Partner Mgmt Sales Indirect Procurement CPM Facilities Management Human Resources ProjectsCompensationFinancials Technology [e.g. Spatial Database, Application Server, RAC, Oblix, Times Ten] Integration Framework (e.g. BPEL) Data Hubs (Asset Hub, Product Hub) Universal Customer Master HelpDesk Non-OracleOracle Oracle’s Utilities Footprint : After Operational Functions Rating & Billing Credit & Collections Distribution Management Utility Asset Field Service Retail Transaction Management Asset Management/ Work Management Analytics Enterprise Analytics ERP Specific Operations Specific CRM Specific Customer Asset Field Service Scheduling & Settlement Energy Trading & Risk Management SCADAGIS Load Profiling & Pricing Outage Management Meter Data Management Corporate Administration

16 of 21 Fortune 500 Natural Resources 13 of Top 20 Fortune 500 Utilities 9 of Top 10 Global Industrial Mfg 65 of Top 100 Consumer Products Leadership 20 of Top 20 Service Providers Communications 9 of Top 10 Academic Universities Education 4 of Top 5 Fortune 500 Engr & Construction 9 of Top 10 Global IT Services Firms Professional Svcs 3 of Top 5 Airlines in Fortune 500 Travel & Transport Over 300 Leading Providers Healthcare

1,000 to 9,500 Products $10.1B to $22.4B Revenue 42,000 to 81,000 Employees 8,000 to 22,000 Developers 8,700 to 16,900 Sales Reps 200,000 to 300,000 Customers 12,000 to 19,500 Partners 2M to 6M OTN Members 90 to 425 User Groups 0 to 32 Advisory Boards The Last 4 Years

Oracle Database Database Database on Linux Embedded Database Data Warehousing

Extreme Performance

Oracle Fusion Middleware More than 200 Product Awards Leader in 18 Magic Quadrants Leader in 12 Forrester Waves

Oracle Applications Customer Relationship Management Human Capital Management Enterprise Performance Management Supply Chain Management Retail Communications Financial Services Public Sector Professional Services North America United Kingdom

Since acquisition, new versions of applications product lines have been released New versions are on the horizon All backed by Oracle Lifetime Support Applications Unlimited EBS 12EBS 12.1EBS 12.x Enterprise 9.0 Enterprise 9.1 Enterprise 9.x Siebel 8.0Siebel 8.1Siebel 8.2 EnterpriseOne 8.12 World A9.1 EnterpriseOne 9.0 World A9.x Fusion 1.0

New Zealand Leadership Team

New Zealand Marketplace Customer Growth Product Growth People Growth Ecosystem Growth

Software as a Service Product Lifecycle Management Demand Sensing Social CRM Demand Planning Transportation Governance, Risk & Compliance Supply Chain Planning Procurement Manufacturing Human Capital Management Financials CRM Sales and Marketing New Zealand Trends Competitive Advantage is Outside the 4 Walls Enterprise Performance Management Business Intelligence

Software as a Service Product Lifecycle Management Demand Sensing Social CRM Demand Planning Transportation Governance & Compliance Supply Chain Planning Procurement Manufacturing HCM Financials CRM Sales and Marketing New Zealand Trends Competitive Advantage is Outside the 4 Walls COLLABORATIVEAPPLICATIONS ERP

New Zealand Trends Simplification Software as a Service

CRM is on the Move Transactions Analytics Conversations

Looking Forward IDC estimates that the APAC SaaS CRM market will grow at CAGR 37.2%, currently valued at US $124M and expected to reach US $223M by IDC Market CRM SaaS APAC NZ CRM Customers Growth of SaaS

Complete Open Integrated Insight Solution Value Assessment Software Consolidation

Complete Open Integrated