D ECISION M AKING
I MPORTANT ASPECTS OF DECISION MAKING
B ASIC CONCEPTS OF PROBABILITY Probability 0 (no probability) – 1 (definitely will happen) Most people overestimate
B ASIC CONCEPTS OF PROBABILITY Probability
P HASES OF DECISION MAKING Rationality
Heuristics Ex. “take the best” Biases (Cognitive Illusions) C OGNITIVE ILLUSIONS
Availability C OGNITIVE ILLUSIONS
Representativeness Conjunction fallacy Linda is a bank teller. Linda is a bank teller and is active in the feminist movement. C OGNITIVE ILLUSIONS
Representativeness Law of small numbers Gambler’s Fallacy “hot hand” “man who” arguments C OGNITIVE ILLUSIONS
Framing Effect C OGNITIVE ILLUSIONS
Anchoring C OGNITIVE ILLUSIONS 8x7x6x5x4x3x2x1 1x2x3x4x5x6x7x8
Sunk Cost Effects C OGNITIVE ILLUSIONS
Illusory Correlation Under stress Not under stress Hair-twister 2010 Not a hair- twister 8040 C OGNITIVE ILLUSIONS
Hindsight Bias C OGNITIVE ILLUSIONS
Confirmation Bias C OGNITIVE ILLUSIONS
Overconfidence Questionnaire examples What magazine had the largest circulation in 1978? A) TimeB) Reader’s Digest Who began the profession of nursing? A) NightingaleB) Barton C OGNITIVE ILLUSIONS
E XAMPLE OF A CALIBRATION CURVE. Overconfidence C OGNITIVE ILLUSIONS
T YPES OF D ECISION MODELS Normative models Prescriptive models Descriptive models
Expected Utility Theory Lottery A #1 = 10% of winning $10 # 2-4 = 10% of winning $5 # 5-10 = no money (.1 X $10) + (.3 X $5) + (.6 X $0) + $1.60 U TILITY MODELS
Expected Utility Theory Lottery A #1 = 10% of winning $10 # 2-4 = 10% of winning $5 # 5-10 = no money Lottery B #1 = 10% of winning $100 # 2-4 = 10% of winning $1 # 5-10 = no money (.1 X $10) + (.3 X $5) + (.6 X $0) + $1.60 (.1 X $100) + (.3 X $1) + (.6 X $0) + $10.30 U TILITY MODELS
D ESCRIPTIVE M ODELS Recognition-Primed Decision Making
W HAT ARE SOME WAYS TO AVOID POOR DECISIONS ? Be wary of over-confidence Intuition vs. equations/computers