2013 Verifone customer forum

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Presentation transcript:

2013 Verifone customer forum

Commander Site Controller Presented By: James Hervey Paul Jannarone

Agenda VeriFone POS History Introducing Commander Site Controller Commander Site Controller Hardware Overview Commander Site Controller Software Overview Installing Commander Site Controller Commander Console Commander Roadmap

VeriFone POS History Introduced Ruby in 1992 Sapphire launched in Jan 2003 Sapphire enabled Ruby to continue to function in a scanning and PCI environment Full transaction reporting for data warehousing Sapphire enabled Topaz – IP-based POS Fuel and electronic payments stayed on GEMPRO Topaz launched in Jan 2004 VIPER V910/V920 launched in Dec 2005 Dedicated EPS IP connection to POS and PIN Pads Still carrying old fuel interface and legacy GEMSTALL

Industry Challenges Affecting Our Architecture Dispenser transaction becoming more complex Loyalty PPG Discounts Media Merchandising VeriFone’s Fuel interface is built on a Serial to IP interface EMV looming DO NOT UNDERESTIMATE THE IMPACT OF THIS!!!!!!!!! In store needs for Mobility, Suggestive Selling Platforms More and more store promotions Mobile POS platforms Suggestive Selling Platforms VeriFone’s Core Store Control is based on Serial GEMCOM and older processing technology

Point of Sale Roadmap VeriFone’s POS Strategy Simplified Migration, NOT Obsolescence 2014 Topaz 110,310(XL) 2013 Over 150K Rubies SOLD 2004 Sapphire 1,2&3 1998 Ruby SuperSystem CPU 2,3,4,5 1992

Introducing Commander Site controller

Commander Site Controller Overview Fastest site controller in the industry Fuel authorizations in seconds Lightning Fast installs All IP-based, eliminates serial bottlenecks Remote management Commander accessible from any web-enabled device Compatibility with PDK Architecture for backwards compatibility with legacy interfaces Petro Platform for the future Supports Topaz and future petro platforms – including mobile POS VIPER Payment Architecture Fast, modular payment architecture Secure, PA-DSS Validated Horsepower to handle EMV Click to add graphic/image

Petro Upgrade Ladder Protects Investment

Commander Availability by Network

Commander Site Controller Hardware Overview

Commander Site Controller Hardware Click to add graphic/image Processor Display 2.10 GHz Intel Core i3-2310E CPU 2x20 Diagnostic Display on Front Bezel Slots for two additional CPU cards with dedicated I/O Operating System Memory Secure Real-Time Linux 4GB DDR2 SDRAM Storage 8GB Solid State Mass Storage High Capacity HDD Hard Drive for automatic upgrade Connectivity 4x USB 2.0 ports 2x 10/100/1000 Ethernet Ports 16x RS-232 Serial Ports expandable to 24 12

More Hardware Features Dual Ethernet NIC Safer than other Li chemistries Payment Network VeriFone Zone Higher capacity with “Petro-friendly” discharge profile Redundancy “hooks” Longer service life Power supplies More environmentally friendly Device interface boards Front panel system status display Trusted computing (TPM) Secure storage for data encryption keys Provisioning for multiple HDDs (or SSDs) NOT USED FOR PIN ENTRY Modem option USB ports available Trusted boot (prevent booting of hacked software) Electronic Asset Tag (EAT) Wall mount kit available Server-class thermal control Battery technology “Smart” fans preserve conservative thermal design Lithium Iron Phosphate (LiFePO4)

Retail Hardened Design Embedded Chipset Reduces thermal footprint Ensures longer lifecycle for motherboard enhancing supportability Conservative Thermal Design Designed to reduce heat to ensure longer life “Smart Fans” cool only when needed Graceful Shutdown Prevents corruption of OS and data if power is lost during operations Diagnostic Mode Commander Site Controller has a diagnostic mode with separate version of the OS that allows for recovery in the event of file corruption

Forecourt Control Interface Box Connects Commander Site Controller to dispensers and card readers Support for: VeriFone SPP Gilbarco CRIND Wayne CAT Tokheim DPT Designed for ease and cleanliness of install

Forecourt Control Interface Boards Current Loop Board FCI Box houses up to 4 interface boards Any combination of Current Loop and RS485 interfaces Standard installation with two boards – shown here with 4 boards for better performance or larger sites Current Loop Boards support Dispenser comms and Gilbarco CRIND RS485 Boards support SPP, Wayne CAT and Tokheim DPTs FCI can support combinations of dispenser types RS485 Board 16

Commander Site Controller Software Overview

Petroleum Site Evolution

Platform Convergence Applications and services that once ran on different CPUs in different boxes…Now all run on one board in a virtualized environment

Store Control Improvements Support for VeriFone Integrated Promotions – including package pricing and increased numbers of mix and match Significant improvement in day close times including device polling and network polling Support for up to 32 Topaz or Ruby2 POS terminals – including mobile POS devices

New Forecourt Interface for Commander VeriFone Fuel and DCR interface detached from POS and running on separate core on the Commander Site Controller Commander Site Controller includes multi-channel interface software for fastest transaction times Increased support for up to 64 fueling positions with minimal impact on performance Support for multiple manufacturer dispenser and DCR types on the same controller

All Commander Sites Run Viper on Dedicated EPS Core Dedicated EPS software separates payment network components from the POS application Payment network changes can be implemented without impacting other areas of functionality Commander Site Controller’s modern processor speeds indoor payment transactions Loyalty and EPS configuration can be done easily through Web-based interface Support for IP-based electronic payment transaction processing Dedicated NIC support for payment network to enable physical segmentation of payments

V950 Services Migrated into Commander V950 Services integrated into the Commander Site Controller eliminate the need for an additional device Help desk and diagnostic roles, such as log files Manages remote software downloads and upgrades – for POS and indoor PIN Pads Included support for internal hard drive allows for archiving of logs for support

Commander Site Controller INstallation

CLICK TO ADD TITLE

Commander Site Controller Configuration Description Part Number Commander Site Controller with HDD M-149-111-00-NAA Forecourt Control Interface Box w/1 Current Loop Board M-149-901-01-R Current Loop Board 29721-01 RS 485 Board 29376-01 Ethernet Cables 22278-XX Shielded RS-232 Cables 13836-xx All connections are CAT-5 Ethernet except dispensers and DCRs which utilize 1 RS232 cable per loop

Commander Site Controller Connected Components

Commander Installation – Ruby/Sapphire Example New Components What Goes Away Sapphire Ruby’s Some serial cables Some Ruby Peripherals Third party pump interface device Distribution Box Site Controller Forecourt Control Interface Box Dispenser Interface Boards (as needed) Ethernet cables as needed Topaz Topaz Components

Commander Console

Web-based Configuration Management Web-based tools for configuration Store, forecourt and EPS configuration Accessible from any Web-enabled device including smartphones and tablets 30

Commander Mobile Dashboard Inside Sales Report Mobile Dashboard is in early beta. Customer Feedback on requirements is still open Promo Reports 31

Commander Console Enterprise Commander Console Enterprise is an enterprise-level tool that enables management of POS configuration across multiple sites POS Configuration Screen configuration Employee Configuration Tax and item configuration MX and CRIND receipt configuration Update credit card files Hierarchical Organize groups by legal, business and other hierarchies

Where is this Headed?

Petro Cloud Platform Vision Cloud-based platform for managing petroleum and convenience retail locations Access and manage sites anywhere/anytime you have connection to the network Potential modules Central Price book POS Setup and Configuration Central Back-up and Restore Content Management for Marketing Screens Device and Application Management

Questions?

Thank You