1 Identity Theft Information Recovery Program

2 Crook

3 IDENTITY THEFT FACTS Fastest growing crime in America todayFastest growing crime in America today 36% of victim complaints to Federal Trade Commission were for ID theft in % of victim complaints to Federal Trade Commission were for ID theft in ,000 victim complaints to FTC246,000 victim complaints to FTC Currently effects 1 in 8 AmericansCurrently effects 1 in 8 Americans Average time to fix theft is 84 hours over 7 month periodAverage time to fix theft is 84 hours over 7 month period Trends are toward Medical Insurance Fraud and Criminal ViolationsTrends are toward Medical Insurance Fraud and Criminal Violations

4 Fully Managed Recovery Program Personal Recovery Advocate on your behalf will…Personal Recovery Advocate on your behalf will… –Research and investigate potential damage –Assist in filing a police report –Setup a comprehensive recovery plan –Setup fraud alerts on all credit bureaus –Notify all merchants involved in fraud transactions –Prepare and file all necessary form, letters and documents with appropriate parties –Create and maintain a case file to document the identity fraud –Research any insurance fraud and other criminal activity –Restore your identity to 100% pre-event status –Maintain contact with you for a full year to check for other future problems

5 Advantages over credit monitoring Fully managed recovery program rather than an assisted recovery programFully managed recovery program rather than an assisted recovery program Helps you when you need help after an identity fraud has occurred.Helps you when you need help after an identity fraud has occurred. Does all the work of restoring your good name for you instead of just telling you how to do itDoes all the work of restoring your good name for you instead of just telling you how to do it Don’t disclose any of your non public information to anyone prior to identity fraud occurringDon’t disclose any of your non public information to anyone prior to identity fraud occurring Cost less than credit monitoringCost less than credit monitoring

6 Who is covered Single coverage will cover the individual for either 3 or 5 yearsSingle coverage will cover the individual for either 3 or 5 years Family coverage, 3 or 5 years, will cover the individual and spouse and domestic partner, children or dependants (ages 0-24) residing in the same addressFamily coverage, 3 or 5 years, will cover the individual and spouse and domestic partner, children or dependants (ages 0-24) residing in the same address

7 Summary When someone steals your identity and uses your identity to commit fraud you can have the confidence of knowing that your good name will be restored for you without you having to suffer the frustration and anxiety of dealing with your creditors, the police, criminals or others involved. The entire process will be handled for you by a professional advocate acting on your behalf.