PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK.

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Presentation transcript:

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

WHAT IS A PA? SYSTEMATIC REVIEW THREE CATEGORIES ADMINISTRATIVE PERFORMANCE IMPROVEMENT RESEARCH IMPLEMENTATION

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

USES TRAINING WAGE AND SALARY PLACEMENT PROMOTION

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

LEGAL ISSUES UNFAIR DISCRIMINATION WAYS TO AVOID BASE ON JOB ANALYSIS BEHAVIOUR INSTRUCTIONS REVIEW RESULTS

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

INFORMATION SOURCES OBJECTIVE PRODUCTION DATA PERSONNEL DATA ABSENTEEISM TURNOVER JUDGEMENT DATA RATING SCALES COMPARISON METHODS

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

METHODS RATING SCALES GRAPHIC RATING SCALE EMPLOYEE COMPARISON RANK ORDER PAIRED COMPARISON FORCED DISTRIBUTION BEHAVIOURAL CHECKLISTS

CRITICAL INCIDENTS WEIGHTED CHECKLIST BARS BOS MIXED STANDARD SCALE

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

ERRORS AND ACCURACY ERRORS LENIENCY HALO CENTRAL TENDENCY ERRORS  ACCURACY

ACCURACY ELEVATION DIFFERENTIAL ELEVATION STEREOTYPIC ACCURACY DIFFERENTIAL ACCURACY

ELEVATION HOW ACC - GROUP RATING

DIFFERENTIAL ELEVATION ACC RATING 1 RATEE Moe Howard 5.3 Larry Fine 5.2 Bud Abbott 3.0 Lou Costello 1.9

STEREOTYPE ACCURACY ACC - DIMENSION RATING GOOD ACC FOR OC POOR ACC FOR SOCIAL SKILLS

DIFFERENTIAL ACCURACY ACC DISCRIM AMONG RATEES WITHIN DIMENSIONS

PERFORMANCE APPRAISAL OVERVIEW WHAT IS A PA? WHAT IS IT USED FOR? LEGAL ISSUES INFORMATION SOURCES METHODS ERRORS AND ACCURACY FEEDBACK

SPECIFIC BEHAVIOURAL RATEE SENSITIVITY IMMEDIATE AVOID INFORMATION OVERLOAD