The Different Management Styles between East and West Second Economic Forum Casa Asia World Trade Center Barcelona, Spain November 22, 2004

Japanese English I can understand your opinion. –I have a different opinion. Let me think about it. –Forget about it. Let me try. –It will be refused. Yes, Yes. –Thank you for your agreement.

Two Different Cultures ＨＵＮＴＥＲＦＡＲＭＥＲ ＷＥＳＴＥＲＮ ＡＳ I ＡＮ ＩＮＤＩＶＩＳＵＡＬ ＧＲＯＵＰ

Decision Making Process TIME DECISSION MAKING PROJECT WESTEN ASIAN

What are the differences? EAST WEST RELIGION Multi Mono BEHAVOIR Modest Selfish VISION Wide-angle Telescope CONTRACT Flexible Solid COMMUNICATION Indirect Direct

Communication EAST WEST We I How Why Jain(Ja+Nein) Yes or No Complicated Simple

Discussions Asians are seldom seen in favor of Discussions. They don’t confront others in public (Lose face). You learn more by listening than speaking. “Speech is silver, silence is gold.” “The eagle with brain will never shows the claws.”

How the differences are formed? Since the time of infant baby. –East: Mother sleeps with the baby. –West:Mother sleeps separate. Child education. –East: Always taught the relation with others. –West: Always be independent.

Cultural Differences Monochrome Culture Polychrome Culture –Prof. Edward Hall, Univ. of New Mexico

Differences between Monochrome and Polychrome Monochrome Polychrome –One thing at a time. Many things at a time. –Punctual Not punctual –Low context inf. High context information –Stick to the plan Change plan often –Respect others Family, close friends come first –Respect rules Rules can be changed

High and Low Context = += Low Context (Monochrome) High Context (Polychrome) Stored Information T ransferred Information

Decision Making Process TIME DECISSION MAKING PROJECT WESTEN ASIAN

EAST & WEST MONO & POLYCHROME MONOCHROME POLYCHROME WESTEAST JAPAN CHINA KOREA SPAIN FRANCE ITALY GERMAN SWISS SWEDEN

French Style

Japanese Style Washing Machine Conventional New Innovation Cloth Moves Cloth stays still Propeller turns Drum turns

Ideal Management Style SHEPHERD HUNTER FARMER