E-Referral 2003 the good old days … WMR e-Business Project Purpose To support the implementation of Service Coordination through the development and.

Slides:

Advertisements

Similar presentations

ELanguages A British Council website that helps schools across the world develop online partnerships together.

Advertisements

Working Smarter with NHSmail SCIMP Conference November 2009.

E Care Planning Project

Electronic Care Coordination Update 8 August 2012.

Integrated Chronic Disease Management The Victorian Context Ruth Azzopardi, Department of Health.

SAFETY NET NETWORK LEADERSHIP AND ADVISORY GROUP MEETING Wednesday, June 19, 2013.

Early Support for families with children with additional needs Jo Sharman Early Support Development Officer.

Initial Contact PROCESS SUPPORTS CEPCP Service Directory Consumer rings or presents at reception GP or service provider rings Does consumer require information.

Child FIRST Child & Family Information Referral Support Team 4 Child FIRST Alliances in the North West Catchment area.

Supporting Carers in General Practice & role of RCGP GP Champions for carers Dr Sachin Gupta GP, Welwyn Garden City RCGP GP Champion for Carers, East of.

Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J Professor Keith Hill, School of Physiotherapy and Exercise.

Determining Your Program’s Health and Financial Impact Using EPA’s Value Proposition Brenda Doroski, Director Center for Asthma and Schools U.S. Environmental.

Shaping the future of palliative care leadership: taking the reins Deborah Law Program Manager Workforce Innovation and Reform Health Workforce Australia.

Inter-Agency Care Planning The EICD / Darebin Community Health perspective Carolyn Hines Manager – Chronic and Complex Care Program.

Broader Needs Assessment (BNA) Tool Project Phase 2 Broader Rollout Local Government Gretchen Strauss & Peter Cracknell.

WestBay Alliance & Brimbank Melton PCP Care Planning for Refugee Health An Evolving Model.

A collaborative approach. I would like to acknowledge the traditional custodians of this land and pay my respects to Elders past, present and future,

Improving Falls Clinic client engagement in falls prevention activities National Ageing Research Institute with Royal Melbourne Hospital; Royal Park Campus,

EService Partnerships Infoxchange Australia Health Information and Privacy Forum S2S eReferral Service Coordination System.

Community Care Access Centres Your Connection to Community Health Services and Long Term Care October 30, 2006 Val Armstrong, CCAC Simcoe County.

ISIS Primary Care Aged and Disability Service Home Care Packages (CDC) Program Manager : Raymond King Project Worker: Mifa lay.

Opportunities and risks: Recent research on shared services in the community sector Dr June Lennie June Lennie Research and Evaluation

Communities Coordinating for Healthy Development General Introduction.

CD Forum, 7 March 2008, St Thomas’s, London Stephanie Somerville; Member of Darzi Team NHS Next Stage Review.

ICT Strategy, Business Plan & Business Case for Community Information System Siobhan Hanna May 2009.

Western Region Victims Assistance and Counselling Program.

NHS Greater Glasgow & Clyde Local Data Sharing Partnership Case Study “ Data Sharing Enabled by Clinical Portal Technologies” George Lynch Information.

Opportunities for General Practice Liaison Officers (GPLO) in Outpatient Departments Ms Ann Maree Liddy CEO.

Affiliated with Children’s Medical Services Affiliated with Children’s Medical Services Introduction to the Medical Home Part 2 How does a Practice adopt.

Birmingham Children, Young People and Families Directorate

SESIH Redesign Update Older Persons and Chronic Care Project Paul Preobrajensky Manager Redesign Program 19 September 2007.

Technical Assistance and Mini Grants Information Session

Assessment of 2003 ADRC Grantee Progress (Year 1 Planning Process) 2004 GSA Meetings November 22, 2004.

CAPTA: Lessons Learned WV Birth to Three. Setting the Stage The Department of Health and Human Resources is the umbrella agency for: Bureau for Public.

Sue Huckson Program Manager National Institute of Clinical Studies Improving care for Mental Health patients in Emergency Departments.

Gráinne Smith Childhood Development Initiative (CDI) Accessing Primary Care: Lessons and Insights for Disadvantaged Communities.

Delivery System Reform Incentive Payment Program (DSRIP), Transforming the Medicaid Health Care System.

Look, no pen!! Managing referrals electronically Janine Carter, HIMAA 2005.

Aged Care Changes in 2015 Current as at 1 July 2015 Details Subject to Change 1.

Moonee Valley Child Nutrition Partnership Engaging diverse and new arrival communities to drink water rather than sweet drinks. “H2O for Moonee Valley.

So You Want to Change the World Forum - Trauma-Informed Care & Practice 7 May 2015 Corinne Henderson Senior Policy Advisor Mental Health Coordinating Council.

Western NSW Integrated Care Strategy To transform existing services into an integrated Western NSW system of care that is tailored to the needs of our.

Food security in the western metropolitan region of Melbourne Agnieszka Kleparska, Project Officer Health Promotion James Dunne, Project Officer Health.

Module 5: Ocean eRequests Module 5 Agenda Basic Concepts for eRequests What is an eRequest? The Directory Introduction and seeing how it is used Working.

1 North West Toronto Health Links. 2 1.Primary care attachment 2.Coordinated care planning 3.7-Day post-discharge primary care follow-up 4.Reduce avoidable.

Using drug use evaluation (DUE) to optimise analgesic prescribing in emergency departments (EDs) Karen Kaye, Susie Welch. NSW Therapeutic Advisory Group*

National Replication of an Innovative Program Help Me Grow Joanna Bogin and Rosemary Wilson EC 2010 August 5, 2010 * Supported by a generous grant from.

Commissioning & Delivering Re-ablement & Rehabilitation within a Social Care & Health Organisation National Home Care Conference May 24 th 2012 Sarah Shatwell,

Healthcare Workforce Partnership Goals 2 1 Increase the supply of a qualified healthcare workforce 2 Support educational transformation and increased.

Community-Based High Risk Care Management Sandee Ferguson Area Agency on Aging, 10B.

P.Cornish Bayside Health HARP: A Vehicle for Change A view from the middle.

Early Years Review Update. Aim of Today  Provide an update on the Early Years Review  Provide information on our proposals for a refreshed Early Years.

SCTT 2012 Vendor Information Session 15 February 2013 Paul Maher A/Manager Partnerships and Primary Health, Integrated Care Branch.

Department of Health Primary Care Partnerships Victoria’s primary health care reform Jenk Akyalcin Integrated Care ‘Partnering is the Future.

“Working better together to improve access to services for young people in Wyndham” TRAINING SESSION Agnieszka Kleparska Libby Jewson HealthWest.

Acute Health Care Perspectives on Homelessness Research Making Data Meaningful April 23, 2015 Ginetta Salvalaggio, MSc, MD, CCFP Assistant Professor, University.

© ACJ Computer Services Ltd. All Rights Reserved.

The Prime Minister’s Challenge Fund Transforming General Practice in Derbyshire and Nottinghamshire Derbyshire and Nottinghamshire Area Team.

V April 2016 Training Guide 1 NOTE: All screen shots from Communicare indicate PCEHR. Any reference to the PCEHR or the My Health Record within this.

Virginia’s No Wrong Door Virginia Department for the Aging, SeniorNavigator, and the SeniorNavigator, and the Center for Gerontology at Virginia Tech January.

Older People’s Services South Tyneside Annual Update

Group Health’s experience September 24, 2015| Kathryn Ramos Implementing CDSME in an integrated health care system.

Putting people first, with the goal of helping all Michiganders lead healthier and more productive lives, no matter their stage in life. 1.

ELanguages workshop Creative collaboration for teachers globally.

Special Needs Strategy Update January 2017

Person Centred Medical Neighbourhood Readiness Program

Introducing the Referral Decision Aid for children with developmental delays in Melbourne’s west November 2017 Note to presenters: This presentation can.

Shya Tran | Expanded Help Me Grow Coordinator

Community Integrated Teams Penny Davison and Jennifer Wilkie 19th February, 2015 Working together to deliver better health and social care to the people.

NHS Partnership project

Presentation transcript:

E-Referral 2003

the good old days …

WMR e-Business Project Purpose To support the implementation of Service Coordination through the development and uptake of relevant online business tools for the member agencies of Western Metropolitan Region Primary Care Partnerships

WMR e-Referral & Service Directory AIM: To improve access to information about services available, and to roll-out a secure referral system for community based agencies KEY OBJECTIVE: the development of a regional electronic service directory that: improves information access supports best referral practices supports an electronic referral system

How it works – Sharikatkoo & Connectingcare.com

What has it meant to my agency Regional eReferral & Service Directory A common language across agencies Common expectations for practitioners A tool for changing practice An incentive for partnering Early signs of benefits

How did we get here ? WMR Key Stakeholders involved WMR culture & history of collaboration Leadership & early commitment = a regional approach Attracted funding to undertake significant PPPS work (WMR Best Practice Manual)

Receiving eReferralRegistering /Proposed

Receiving Agencies at January 2004 Doutta Galla CHS – HACC and Primary Health, HARP Djerriwarrh CHS ISIS PC CHS – Linkages & ABI (HACC and PH 2004) Wyndham City Council Brimbank City Council Melton Shire Council Hobsons Bay Council Maribyrnong City Council Moonee Valley City Council Melbourne City Council (implementing 2004) Western Region Community Health Service – HACC & Primary Health Western ACAS (Sunshine Hospital – Western Health) North West ACAS (MECRS – Melbourne Health) Essendon RDNS (receive only) Altona RDNS (receive only) Sunshine RDNS (receive only) Westcare GP clinic Melton (10 General Practitioners)

the Vision

The big picture benefits ICT can increase productivity, improve processes & support strategic positioning –Not a simple task –ROI in a tight fiscal environment –Shorter business & technology cycles Productivity –(~ 2 – 5% increase at agency level) –1.66% GDP ($B10.6) 1.26% labour productivity Transformation (capacity & culture) From NOIE Ovum Report – Productivity in ICT in Australia 2003

the Reality

Service Directory – Search & Refer or Securely Send Services available in selected region (by service type) Keyword search for Provider or Service Select a Provider and jump directly to referral Direct access to Providers home pages Send files securely attached to an Referral Protocol (aka Cheat Sheet)

Service Directory – Provider Details

Service Directory – Provider Details (cont)

Service Directory – Service Details

Service Directory – Service Details (cont)

Electronic Referral Login

Electronic Referral

Electronic Referral (cont)

Electronic Referral – Consumer Consent

Electronic Referral – Profiles

Electronic Referral – Final Screen

e-Referral Model (secure ) Agency A Has Internet connection Can send referrals Not PKI registered Cannot receive referrals Agency B PKI registered Can send referrals Can receive referrals Connectingcare.com Web Server Holds PKI Public Keys for registered agencies Agency A sends referrals through Connectingcare Agency B sends and receives referrals through Connectingcare

Work ongoing …

Anecdotal responses indicate… Dietetics CHS about twice the time is available to the specialist assessment and therapeutic intervention in the initial assessment Aged LGA saving more than one hour a week when sending referrals (with CMS generating SCTT), and saving up to minutes per re- assessment visit Podiatry CHS having time for an additional client appointment each day (changed intake and registration process, with a dedicated intake worker)

WMR eBusiness Project A proven system, working today Relatively cheap & low risk Best fit Statewide & Commonwealth directions Early benefits starting to be seen Innovative use of PKI Usability Ongoing Agency commitment System offers Acute and PAC referral ‘targets’

E-Referral 2004 …