Solutii Nortel pentru IMM Ovidiu Seceleanu 26 Oct

2 >Top SMB Priorities >SMB Pressure Points >Nortel SMB Solutions, Services & Support The Portfolio Behind the Solutions Converged Voice & Data Telephony Mobility Data Networking Security Managing Your Network Services & Support >Why Nortel? >Next Steps Agenda

3 Top SMB Priorities* Least Important Most Important Better Customer Information Access Strengthen Financials Manage Cash Improve Efficiency *Source: IDC: The Changing SMB Market Opportunity, North America 2005 Grow Business

4 To What Extent Does the Contact Center Affect Company Image? >92% of consumers form an opinion about a company’s image through their interaction with the Contact Center (Benchmark Research) >62% would stop using a company’s goods or services if they had a bad experience (Benchmark Research)

5 SMB Pressure Points What’s driving your need for enhanced solutions? Distributed Workforce Increasing Mobility Demanding Customers Hungry Competitors Technology Expertise >Today’s SMBs face many of the same pressures and demands as larger Enterprises >Require tailored, scalable and affordable solutions that are easy to implement and use

6 SMB Pressure Points Demanding the benefits of new technology 1 to 100 Employees 101 to 500 Employees % of SMBs That Have Started Implementing IP Telephony* *Source: InfoTech, March 2006

7 Nortel SMB Solutions

8 Nortel SMB Portfolio SMB Solutions Wireless Handsets Soft Clients Conferencing Digital Phones IP Phones BCM200 Unified Messaging IVR Clients Applications Telephony & Converged Networks Contact Center Norstar BCM50 FAX Suite BCM400 Secure Data Networking & Mobility Business Ethernet Switch 100 Business Access Point 120 Business Secure Router 222 Coming in Q406NEW Business Ethernet Switch 50 and 200

9 Nortel Business Element Manager Managing your entire network from a single interface

Slide 10 of 35 Single Site Small Business Remote User IP WAN PSTN Remote User Main Site DSL Cable Access Remote User 2050 > Integrated applications Voice Mail, Auto Attendant Call Center > Integrated Router/firewall with VPN support > Support for remote IP telephony users with VPN Router 221/251 at remote site >Choice of Digital or IP sets VPN Router 221 VPN Router 251 VPN Router 221 BCM50a Ethernet Switch 325

Slide 11 of 35 Multi-site Small Business IP WAN PSTN Main Site Digital Sets Ethernet Switch 460 Management Station: > Seamless dialing between sites IP Trunks and MCDN > Centralized management > Integrated applications > Local VM/AA > Consistent features & desktop DSL

12 To ensure a superior service experience for every customer investing in a Nortel solution Nortel & Channel Partners Working Together… Romtelecom Brahms … By combining the value of our partners capabilities with Nortel’s winning technologies and services to deliver superior value to our customers.

13 Why Nortel for Small & Medium Businesses? Depending on a trusted leader that protects your investments and provides outstanding value >Trusted leader: More than 15 million Norstar telephones & 30,000 BCM systems are used by small & mid-sized businesses and branch offices in more than 80 countries >Protects your investments: Solutions designed to protect investments Encompass data, voice and convergence allowing for a smooth migration path and investment protection >Outstanding value: Proven & expanding portfolio designed specifically for the needs of small & mid- sized businesses >Industry leading solutions >Experience >Global presence >Culture of innovation >Secure and reliable end to end networking solutions Nortel Strengths Business Made Simple

14 Next Steps >Find more information about Nortel’s SMB solutions by visiting Tutorials & demos Product & solution briefs Case studies Podcasts ROI calculators and more! * >Sign up today for the Nortel SMB Update e-newsletter to stay current on the latest developments focused on Small & Medium-sized businesses. Visit >Contact your local Nortel business partner to find out how Nortel’s SMB solutions can help your company stay productive, save money, and increase revenue * RoI calendar coming in 4Q06

15 Thank you! Ovidiu Seceleanu