CSR Initiatives by UPS in India Richard Currie December 2007, Brussels

2 CSR Initiatives Agenda What is CSR? UPS Foundation Building project in India Other CSR initiatives in India

3 CSR Initiatives What is CSR? Voluntary commitments and activities, over and above any mandatory requirements, which have been developed and pursued by UPS. Responding to social needs in the different communities we serve to enhance the quality of life.

4 CSR Initiatives UPS Foundation 1951: charitable / CSR arm of UPS Develops and champions innovative solutions to social problems through volunteerism and community grants Hunger Literacy Volunteerism

5 CSR Initiatives Construction of a computer lab UPS has been involved in the construction of computer labs in schools in different countries throughout the world: 1998: Guanajuanto, Mexico 2002: Zunhua, China 2003: Xibaipo, China 2005: Lipa, Poland All locations have high levels of poverty and benefited significantly from a new computer lab in a local school It was decided that in 2006 we wanted to build a computer lab in a school in India

6 CSR Initiatives Site selection and preparation Based on poverty rates and a strong desire by local people to make changes for the better: 1.The village must accept UPS’ contribution of money, labour and materials 2.The local government must commit to match the UPS contribution 3.Members of the local community must volunteer to help UPS employees to complete the project Navlakhumbre (in Maharashtra) was identified as the site for the build project

7 CSR Initiatives The process October 2006: UPS employees and others (not professional builders) built a computer lab with 50 computers with satellite Internet access at a school in Navlakhumbre We provided the manpower, not just the financial resources Pre-fabricated parts and a foundation are provided in advance and the electricity has already been installed Building completed and computers connected to the Internet in 5 days The computer lab is not the end of the relationship, but just the beginning

8 CSR Initiatives UPS also… Trains teachers and technicians to keep the lab operational for students and the local community Sponsors English programmes for village residents Offers financial support for art, music and science classes Provides financial support for the purchase of equipment and instruction in music and sports programmes Provides dietary supplements for children at school Provides medical clinics for village residents Provides hepatitis vaccinations for children in the village Provides new uniforms for school children Provides playground equipment

9 CSR Initiatives Why we do these projects “The computers provided here are not just about Internet access. They are about giving these children a window to see the world and new opportunities to attain their dreams.” Ken Torok, UPS President Asia-Pacific “These are the areas that often are the last to benefit from change.” A UPS volunteer Locations with unmet needs It is the right thing to do

10 CSR Initiatives The building work

11 CSR Initiatives The construction phase

12 CSR Initiatives Teamwork

13 CSR Initiatives The handing-over ceremony

14 CSR Initiatives The lab in operation

15 CSR Initiatives The lab in operation

16 CSR Initiatives The reason why it was all worthwhile

17 CSR Initiatives Global Volunteer Week Every October Worldwide initiative to get UPS employees and their families to give up some of their own time on volunteer projects in their local communities 2007 in India: 599 volunteers organised 17 community activities contributing 2,426 volunteer hours

18 CSR Initiatives Projects funded Udayan Care (New Delhi) – the funding of a vehicle to transport people with physical disabilities. Viswa Bharathi Vidyodaya Trust (Gudalur, Nilgiris, Tamilnadu) – a skills training project and the village library project for 40 villages as part of an integrated education programme. Door Step School (Mumbai) – three literacy courses, each lasting two years for 25 underprivileged teenagers.

19 CSR Initiatives Projects funded Bangalore Rural Education and Development Society (Bangalore) – to provide primary education and literacy training to 1,300 rural children. Navjeevan Centre (Mumbai) – the construction of a vocational skills centre, which will provide vocational training to 165 young people.

20 CSR Initiatives Projects funded Smile Foundation India (New Delhi) – setting up two leaning centres for young people from underprivileged backgrounds. A total of 240 young people will be trained in one year. Oasis India (Mumbai) – vocational training courses, which include English language courses, tailoring and screen printing.

21 CSR Initiatives In summary CSR projects are of great importance to UPS UPS Foundation is central to this Computer lab construction project in India Global Volunteer Week Literacy and educational projects funded

Thank you © Copyright 2003 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.