ViewTrip White Label Sales Presentation

What is ViewTrip White Label? >ViewTrip White Label is a version of our web based ViewTrip product that enables agencies and their travellers to view, print and itineraries, expense receipts and electronic ticket receipts via a website. Using the White Label version of the product, agencies can brand the site which is accessed via a unique URL with their own look and feel as well as customise it to meet their individual requirements. >In addition, agents can also access the wealth of destination content available on ViewTrip via their white-labelled version of the product as well as let their customers choose to view the Galileo elements of their itinerary in one of the 23 languages available.

What is customisable? Agencies are able to customise the following on ViewTrip White Label: > Display the agency logo instead of the ViewTrip logo > Change the colours of the ViewTrip website > Add, edit and delete promotional messages to the within the ViewTrip display e.g. Out of Office Call line, travel promotions > Display agency details > Modify and add links from the ViewTrip itinerary display > Add static advertising links > Control itinerary content displayed to the customer

Key Sales Messages

Benefit: Increases Revenue >Provides the traveller with direct access itinerary information themselves enabling the agents to focus on revenue generating activities rather than handling customer queries. >Enables agencies to promote their customers with special offers via the promotional message areas as well as static advertising links.The easy-to-use point and click interface enables agents to spend time focusing on revenue generating activities as it requires minimal training and makes the entire booking process intuitive and fast

Benefit: Saves Money / Time >Reduces fax/ postage costs as customers can view their itineraries online >Reduces traveller queries and calls to an agency, as customers can access the information themselves. >Agencies can control the itinerary information their customers can view, reducing the need for any manual interventions >Both the administration tool and the white label site are browser- based and easy to navigate

Benefit: Enhances Customer Service >Agencies can direct their customers to the co-branded website, enhancing their customers travel experience as they can access their most current travel plans online, anywhere, at any time, free of charge. >Provides access to a wealth of pre-departure content which the agency can promote and travellers can access.

Demonstration

ViewTrip White Label Admin Site Once set-up, agencies will be given a user id and password to the admin website site, where they can easily make changes to their live website.

ViewTrip White Label Admin Site Agencies can easily customise their ViewTrip site in a number of ways including: Add an agency logo Change the website colours Add promotional messages Include their agency details Add web links Add Advertising links Control itinerary content displayed to their customers

ViewTrip White Label Website Once an agency has uploaded all of their changes on the admin site, by entering their unique URL into a browser, they are able to view their customised version of the ViewTrip website which they can then direct their customers to.

ViewTrip Website with Galileo Advertising Once a traveller has entered their reservation number and surname into the website, they can access their itinerary information anywhere, at any time, free of charge.

Frequently Asked Questions

How does a traveller access an agencies white labelled site? Each agency will be provided with their own white label url which they will need to communicate to their customers once they have completed their customisation and the traveller has confirmed any bookings which have a Galileo Booking File. How does an agency customise the ViewTrip site? Each agency will be given a unique ViewTrip white label url. This is customised and managed via an easy to use online administration tool. What’s the difference between the functionality of ViewTrip and ViewTrip white label? The websites both work in exactly the same way. The only differences are determined by the agency customisation that is done – e.g. the colours, agency details and links.

Frequently Asked Questions What languages is ViewTrip white label be available in? Travellers can select any of the 23 languages available. However, any static entries that the agency makes will not be translated if a traveller selects a different language. E.g. promotional messages Can an agency choose their url? All white label urls will be formatted in the same way and agencies can choose what their agency name will be i.e. it will follow this format: Does an agency have to have Galileo pushed advertising displayed on their site? No, agencies can opt to not have Galileo pushed advertising on their ViewTrip White Label site.

Questions