2015/6/11 organizational decision support methodology for the strategic justification of computer-integrated technologies international Journal of Project Management 1995 Printed in Great Britain, by Joseph Sarkis & Donald H Liles, USA 指導教授：林燦煌 老師 學 生：林秀衡 Using IDEF and QFD to develop an

2015/6/12 Outline Abstract Introduction CIE background SMSE requirement QFD review IDEF0 review Methodology conclusiions

2015/6/13 Abstract A research and development approach that integrates Quality Function Deployment (QFD) and IDEF0 functional modeling to determine the requirements and processes for the justification methodology is presented.

2015/6/14 Introduction( 一 ) Further global competitive pressures on manufacturing enterprises of all sizes. There need to be national,industrial, enterprise-level visions. Firms are able to form and function in a relatively short period of time 。 Agile enough

2015/6/15 Introduction( 二 ) A comprehensive definition for an integrated enterprise Colloect internal and external activities Linkage and coordination Focus on the development efforts and approach for a methodology to help in justifying or making a business case. Use two organizational tools to develop this methoology.

2015/6/16 CIE technology justification background( 一 ) CIE ： computer-integrated enterprise The benefits of CIE technology ： Increase customer responsiveness Flexibility of organizations Higher-quality products and services Shorter leadtimes Improve process controls

2015/6/17 CIE technology justification background( 二 ) Issues in the adoption of CIE technology High capital costs and risks Myopic approaches to justification Inappropriate capital budgeting procedures Quantification delimma Prediction of benefits over extended period of time Technological uncertainties there is little emphasis on the specific requirements of SMSEs when it comes to justifying the acquisition of CIE technology. SMSEs ： small and medium-sized enterprises

2015/6/18 SMSE requirements Low-cost Easy to use Some of the unique financial constrains Learning and training devices The strategic and financial factors that are most dominant in SMSE

2015/6/19 Quality Function Deployment (QFD) review( 一 )

2015/6/110 Quality Function Deployment (QFD) review( 二 ) A tool that is used to ensure in a systematic way Driven by the demands of customer Concurrent engineering and design for manufacture Figure1 shows the central element of a QFD analysis.(House of quality) Associated with each requirement is an importance value that has to be elicited from the customer.

2015/6/111 Quality Function Deployment (QFD) review( 三 )

2015/6/112 IDEF0 review( 一 ) A functional modeling technique was developed for systems design and analysis for the US Air Force ICAM program. An acronym for ICAM definition There are a number of tools within the IDEF family. ( Functions are presented by boxes and arrows(figure 2)figure 2

2015/6/113 IDEF0 review( 二 )

2015/6/114 IDEF0 review( 三 )

2015/6/115 Methodology( 一 ) Project team ： Customer team defined the requirements for QFD matrices Expert team members provided input to the QFD First QFD matrics (figure 4)figure 4 Customer team defined the requirements for QFD matrices Second QFD matrices and IDEF0 definition

2015/6/116 Methodology( 二 )

2015/6/117 Relationship matrix

2015/6/118 Conclusions The competitive-evaluation parts of the quality houses (see Figure 1) can be used to evaluate as-is and to-be models of business processes without having to develop detailed models.Figure 1 Benchmark data can also be used as target values of the product-planning matrix for each of the activities. The IDEF0 models are not only composed of activities.