Information Management at DrKW LEAH B PARMEET B RYAN A.

Slides:



Advertisements
Similar presentations
Chapter 3 E-Strategy.
Advertisements

© 2010 Saga d.o.o. Beograd May 2010 eBanking 2. © 2010 Saga d.o.o. Beograd May 2010 THE DRIVERS… What are 10 key business issues in financial services?
Strategic Management: Value Creation, Sustainability, and Performance, 3e, 2014 Strategy Issues in Industries and Life Cycle Stages Chapter 8.
The New Face of Enterprise Collaboration Trends, Observations, and Lessons Learned.
Market Overview. The Competitive Landscape Gartner Magic Quadrant for Applications Outsourcing Providers Ability to Execute: Global Delivery Model (GDM),
Wolters Kluwer A Global Company Performs on the World Stage Nancy McKinstry Chief Executive Officer and Chairman of the Board of Wolters Kluwer.
® Executive Overview August 2007 Expertise within Reach.
1 Corporate Capabilities. Adayana was founded in 2001 to improve human capital performance Our clients come to Adayana to help improve their people’s.
McGraw-Hill/Irwin Copyright © 2008, The McGraw-Hill Companies, Inc. All rights reserved. Electronic Business Systems Chapter 7.
KNOWLEDGE MANAGEMENT AT ACCENTURE
Group 1 Dan Pashniak, Ernest Rempel, Jules Gareau, Glenn Karr, Michael Rodyniuk, Viha Nguyen.
Organizational Learning
KNOWLEDGE MANAGEMENT AND COLLABORATION AT TATA CONSULTING SERVICES
Global E-business and Collaboration
McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved Chapter The Future of Training and Development.
Strategy and Competitive Advantage in Diversified Companies
Building a Continuous Improvement Culture BackgroundBackground The Client is a global innovator, manufacturer and distributor of Applied Thermal equipment.
FuTech Systems Business & Engineering Solutions Technology Group Business & Engineering Solutions Technology Group is a Business Group that involves.
E-Learning, Human Capital Management and the Banking Sector Dimitris Baltas, ATC ROM.
E-Business Systems Chapter 7 McGraw-Hill/IrwinCopyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Maximize Opportunity. Minimize Risk. Banking in the Flat World A View Point.
Corporate Profile Contact Arvind Verma
Delivering an Architecture for the Social Enterprise Alpesh Doshi, Fintricity Information Age Social&Mobile Business Conference Tuesday 31st January 2012.
1 - 1 Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
1 Full Year Results Presentation Full Year Ended 30 June 2006 ASX Code: SAI Thinking Business SAI Global Limited ABN:
Sapient Global Markets – Commodities Team Analytics, Advisory and Project Management.
Operations in Financial Services Fall 2003 Eugenia Chiang Shirley Chen.
Risk Systems Achieving a Singular View of Trading Operations Worldwide Pascal Emile Global Head of Market Risk Technology 13 July 2004.
 Expanding roles of I.S.  Types of I.S  Transaction Processing  Record Keeping  Tradional Accounting applications.
Group 5 Presentation ITM 6273 Spring 2010 Asim Faruqui Richard Cann-Figel Ray Edejer Imelda Njotowijoyo.
This information is confidential and proprietary to Lawson ® and cannot be reproduced without permission. Reducing Resolution Time with Advanced Electronic.
Presentation Path  Introduction to Ved Consultancy and OpenText  Current Challenges  The Valued Customers and Sectors  Our Solutions  Demo. Together,
Session 1 MANAGING Mata kuliah: A0012 – Manajemen Umum Tahun: 2010.
OnlineOn Premises Hybrid Cloud on your terms Messaging Voice & Video Content Management Enterprise Social Reporting & Analytics Best experience across.
More Competitive, Lower Cost How Standardization Fuels Growth
Use of Electronic and Internet advertising options Standard 3.4.
INNOVATE: Ideas to stay ahead of the game Michel Carrier, Manager, Major Accounts Forum Aerospace Innovation, December 5 – 6, 2011.
Managing Records in the Cloud Central Missouri Chapter Jesse Wilkins April 16, 2009.
Group 5 Presentation ITM 6273 Spring 2010 Asim Faruqui Richard Cann-Figel Ray Edejer Imelda Njotowijoyo.
Last Updated 1/17/02 1 Business Drivers Guiding Portal Evolution Portals Integrate web-based systems to increase productivity and reduce.
0 Archived presentation - 14 October This presentation may be deemed to include forward- looking statements relating to Reuters within the meaning.
© 2014 IBM Corporation Does your Cloud have a Silver Lining ? The adoption of Cloud in Grid Operations of Electric Distribution Utilities Kieran McLoughlin.
ORCALE CORPORATION:-Company profile Oracle Corporation was founded in the year 1977 and is the world’s largest s/w company and the leading supplier for.
Who is APN? 1 IntroductionInsightsAlternativesRecommendationFinancials Vision 2021.
Chapter 1 The Knowledge Context
The Claromentis Digital Workplace An Introduction
Foundations of Information Systems in Business
Inspirienc e the Future. Devices 1 billion smartphones by 2016, 350M of those being used at work People 82 % of the world's online population engages.
What is a Strategy?. Examples of Corporate Strategy in 2008  InBev purchase of Anheuser Busch  Domestic airlines charging fees for meals, bags, etc.
Group 5 Presentation ITM 6273 Spring 2010 Richard Cann-Figel Ray Edejer Asim Faruqui Imelda Njotowijoyo.
Accurate  Consistent  Compliant Contact: i4i the structured content company the structured content company.
Introducing the New iManage Dan Carmel, Chief Marketing Officer.
Overview + Digital Strategy + Interactive Engineering + Experience Design + Product Incubation + Data Visualization and Discovery + Data Management.
1 CASE STUDY ON DEUTSCHE BANK MARKET RISK MANAGEMENT SUBMITTED BY SNEHA B. SHAH SUBMITTED TO MS. MUDRA MISTRY 1.
Revision Chapter 1/2/3. Management Information Systems CHAPTER 1: INFORMATION IN BUSINESS SYSTEMS TODAY How information systems are transforming business.
Devices 10 billion Internet- connected devices by 2016 People 1 billion+ people use social media services today Cloud 30 % of data will live in or pass.
Global E-business and Collaboration Chapter 2 VIDEO CASES Case 1: Walmart’s Retail Link Supply Chain Case 2: Salesforce.com: The Emerging Social Enterprise.
Total Enterprise Mobility Comprehensive Management and Security
Industry Solutions Tom Ngo Chief Technology Officer.
BUSINESS INFORMATION SYSTEMS
Strategy Issues in Industries and Life Cycle Stages
Subject Name: MANGEMENT INFORMATION SYSTEM Subject Code:10IS72
Strategy: The Totality of Decisions
Introduction to Basic ERP Processes
Contents IT BALANCED SCORECARD AND BUSINESS BALANCED SCORECARD
Strategy Issues in Industries and Life Cycle Stages
MAZARS’ CONSULTING PRACTICE
MAZARS’ CONSULTING PRACTICE Helping your Business Venture Further
Vision Statement Examples
Presentation transcript:

Information Management at DrKW LEAH B PARMEET B RYAN A

Introduction Poll How many active blogs? Why are we doing this?

DrKW knowledge informationdata 52 widgets37% more widgets We can increase our widget production by…

DrKW Business type: Investment banking arm of Germany’s second largest bank Result of takeovers and aquisions spanning the UK, Germany, and the US Profitable and successful

DrKW Structure: Two divisions Right-sized to 6000 employees after acquisition by Allianz DrKW Capital Markets Corporate Finance

DrKW Culture: Historic siloing, shift to collaboration for client focus Emphasizes innovation and expertise Voted ’best place to work’

DrKW Environment: Highly regulated Concerns on security, confidentiality, and compliance Need buy-in from sr mgmt and accessible tools

Q. What are some of the major problems identified in this case? Organizational Problem

1. DrKW was smaller bank as compared to it competitors which called for innovation and expertise in specific product areas to boost competitiveness. 2. As an investment bank, DrKW had large and complicated IT infrastructures which needed improved collaboration, communication and publication in order to achieve its strategic goals. Organizational Problem

Q.What were some of the Strategic Goals of DrKW to achieve organizational effectiveness? Managing IT/IS at DrKW

Strategic Goals: o To pioneer the industry by fostering innovation and expertise within DrKW. o To engineer solutions to deliver value to business lines by extending the capabilities and expertise. o To deliver higher levels of service to internal/external clients to gain market share. Managing IT/IS at DrKW

Q.What were some of the Operational objectives of DrKW to achieve efficiency in daily operations? Managing IT/IS at DrKW

Operational Objectives: o Increased efficiency of employees with tools to improve their expertise and foster better communication and collaboration. o Increased capital efficiency by developing a real-time software of global trading activities. o Lowering operating costs by increasing transparency within different departments and locations of DrKW. Managing IT/IS at DrKW

Q.What are some of the strategic and operational tools used by DrKW to achieve competitive advantage? Managing IT/IS at DrKW

Strategic Tools: Bottom-up Knowledge Creation with the help of internal blogs to diffuse news, opinions, and knowledge and improve collaboration and communication.

Operational Tools: o o Telecom system o Internal Blogosphere and RSS feeds o Web 2.0 Enterprise o Instant messaging Managing IT/IS at DrKW

Advantages of IT/IS used: DrKW used internal blogosphere as an eSP (electronic share point) platform where employees could blog or share their expertise which served as a record of DrKW’s thoughts and conversations which was searchable and consultable. Internal Blogging helped improve team-work, reduce and increase transparency. DrKW used a combination of 900 applications to provide systems solutions to business problems that needed to combine consistent financial information across products. Managing IT/IS at DrKW

Solution 1: B2Evolutiion B2Evolution Internally hosted open-source blogging platform Launched in 2003 First 15 Months 30 blogs, 100 posts Q blogs, 180 posts, 350 comments Frequently Updated and Revised Ideas Requests Criticisms Users IT Department Business Tools Telecom System Internal Blogosphere RSS Feeds Web 2.0 Enterprise Instant Messaging

Solution 1: Pros and Cons Pros System already in place and is being used Has gained acceptance by many employees Cost for maintaining program is good Cons Solution is not comprehensive enough to meet needs Concerns about security / open sharing

Solution 1: Culture, Politics, and Structure Culture – employees have begun to buy into the change Politics – this is an issue, but it is becoming less apparent over time Structure – organizational structure is affected as divisions begin to open up to one another

Solution 2: Siemens Teamcenter Teamcenter Product Lifecycle Management Application from Siemens Over 3 million licensed users as of 2006 Community Collaboration Enterprise Knowledge Management Program and Project Management Reporting and Analytics Standard Internet Web Browser Single Source of Knowledge Centralized Knowledge munity_collaboration.shtml

Solution 2: Pros and Cons Pros Extremely comprehensive system Widely tested and accepted program by leaders in other industries Significant IT support structure (Siemens) Cons Cost is significant Some applications are tailored more for production / engineering New program will have to gain acceptance by employees / management

Solution 2: Culture, Politics, and Structure Culture – will need buy in from employees and management Politics – individuals and divisions may be slow to embrace information sharing Structure – a more boundaryless corporate mentality and structure may become necessary

Our Solution Maintain B2Evolution and associated programs / tools Supplement existing system with Teamcenter applications Continue to monitor growth and evaluate effectiveness

Our Solution: Advantages Transition from existing system to our solution will have minimal impact Parts of system have already gained acceptance by employees Cost is kept in check by combining the best of each solution Comprehensive enough to meet needs

Messages for Modern Leaders 1. Knowledge creation requires communication 2. Systems should ‘fit’ 3. Systems need to be managed

Questions?