Government Connect Microsoft CGF Integration Solution 2006 Overview Dave Cattanach, Microsoft

Authorities will already be working on connecting back end systems to the various delivery channels –Now must consider how to positively authenticate users and securely share the information Why Implement Government Connect?

Provide service over the web which is tailored to individual needs –Simplifying interaction with the Authority –Improved customer satisfaction –Lower Cost through self service – reduced printing and postage costs –Creation of a customer index Why Implement Government Connect?

Sharing information inside the authority and with other organisations greatly improves service and reduces costs –DWP – sharing to create single point for claims and to reduce fraud –DfES – sharing data about children to prevent abuse –DCLG – sharing performance reporting, grant claims and payments –Home Office – sharing data to reduce crime –DVLA - sharing data to automated parking and traffic systems –Council to local partners – sharing with Police, Heath Authorities and other Government Agencies to reduce complexity and cost Why Implement Government Connect?

Will assist Authorities with FOI compliancy by creating online statements about citizens Why Implement Government Connect?

Why use Microsoft for Government Connect? Microsoft is the low cost, low risk option –Industry standard COTS software –May utilise existing ‘spare’ or EA licences –Runs on standard Intel hardware –Proven pedigree and long-term roadmap –Lower cost to install – days not months using the toolkits on standard servers –Lower cost to support – using existing staff and support arrangements Cost Risk Time Benefits Service ROI Lower cost software, installation and support Faster ROI, quicker service improvement and benefit realisation

Why use Microsoft for Government Connect? Leverage Your Microsoft Platform in other ways –EAI, B2B and BPA/BPM solution –Internal and external portals –Information sharing between agencies –Employee self-service, e.g. expense claims, holiday requests –Citizen self-service, e.g. benefits, registering problems –Information dissemination, e.g. notifying users of a change in hours –Auditing and logging –Reporting and scorecarding –Enterprise-wide searching –Automation and workflow –Document management –Hosting 3 rd party applications Cost Risk Time Benefits Service ROI Lower cost software, installation and support Faster ROI, quicker service improvement and benefit realisation

Why use Microsoft for Government Connect? Microsoft are trusted by Government to build and run the Government Gateway –Wrote and support Government Gateway –Are registered with DCLG and on TDA+ forum –Microsoft give away this experience in the Government Connect Toolkit –Microsoft have an ongoing commitment to the Gateway and Gov Connects Cost Risk Time Benefits Service ROI Lower cost software, installation and support Faster ROI, quicker service improvement and benefit realisation

Microsoft and Government Connect co-exist and the decision on which one to use is a local choice Interagency or unknown users Internal or trusted users Join up internal Apps - Human Resources - Purchasing - Travel & Expenses * Internal users * Internal applications * Internal network JOINING UP INTERNAL SYSTEMS Integration software to connect systems and data * Scaleable to many transactions and services * Robust (high availability) * Manageable * Good support arrangements * Identity Management Solution Reliable * Fast * Reliable * Shared calendars * Shared folders Shared Workspaces * Team folders * Shared information sources * Common infrastructure Secure Network * Fast * Reliable * Encryption * Scalable Standardised Desktop * Familiar interface * Interoperability * Low training costs MS Exchange Biztalk 2006 Active Directory Secure VPN Software Hardware Installation GC Exchange GC Mail GC Register GCsX Contract GC Software Hardware Installation ? ? ? ? XXXXXXXX

Interagency or unknown users Internal or trusted users GC Exchange GC Mail GC Register GCsX Contract GC Software Hardware Installation Car Permit System * External users * Internal applications * External network Join up internal Apps - Human Resources - Purchasing - Travel & Expenses * Internal users * Internal applications * Internal network Opening up systems to External Users Integration software to connect systems and data * Scaleable to many transactions and services * Robust (high availability) * Manageable * Good support arrangements * Identity Management Solution Reliable * Fast * Reliable * Shared calendars * Shared folders Shared Workspaces * Team folders * Shared information sources * Common infrastructure Secure Network * Fast * Reliable * Encryption * Scalable Standardised Desktop * Familiar interface * Interoperability * Low training costs MS Exchange Biztalk 2006 Active Directory Secure VPN Software Hardware Installation Microsoft and Government Connect co-exist and the decision on which one to use is a local choice X XXXX

Interagency or unknown users Internal or trusted users GC Exchange GC Mail GC Register GCsX Contract GC Software Hardware Installation Car Permit System * External users * Internal applications * External network Join up internal Apps - Human Resources - Purchasing - Travel & Expenses * Internal users * Internal applications * Internal network Opening up systems to External Users Integration software to connect systems and data * Scaleable to many transactions and services * Robust (high availability) * Manageable * Good support arrangements * Identity Management Solution Reliable * Fast * Reliable * Shared calendars * Shared folders Shared Workspaces * Team folders * Shared information sources * Common infrastructure Secure Network * Fast * Reliable * Encryption * Scalable Standardised Desktop * Familiar interface * Interoperability * Low training costs MS Exchange Biztalk 2006 Active Directory Secure VPN Software Hardware Installation Microsoft and Government Connect co-exist and the decision on which one to use is a local choice Children Services * Internal users * External applications * External network X XXXX

Interagency or unknown users Internal or trusted users GC Exchange GC Mail GC Register GCsX Contract GC Software Hardware Installation Car Permit System * External users * Internal applications * External network Join up internal Apps - Human Resources - Purchasing - Travel & Expenses * Internal users * Internal applications * Internal network Opening up systems to External Users Integration software to connect systems and data * Scaleable to many transactions and services * Robust (high availability) * Manageable * Good support arrangements * Identity Management Solution Reliable * Fast * Reliable * Shared calendars * Shared folders Shared Workspaces * Team folders * Shared information sources * Common infrastructure Secure Network * Fast * Reliable * Encryption * Scalable Standardised Desktop * Familiar interface * Interoperability * Low training costs MS Exchange Biztalk 2006 Active Directory Secure VPN Software Hardware Installation Microsoft and Government Connect co-exist and the decision on which one to use is a local choice Children Services * Internal users * External applications * External network X XXXX CAB Access * External users * External applications * External network

LGOLnet Solution Gartner Report on LGOL-Net There had been a Gartner Report on LGOL-Net which had positioned LGOL-Net as an appropriate solution for the niche Local Authority environment but not the only one. They declined to compare LGOL-Net with any commercial offering because it wouldn't have been a like for like comparison. They had also suggested that there needs to be investment in the product in order to extend it into to Application Platform Suite/ Enterprise Integration space. This included workflow and micro-workflow ( Gartner's terms) and that there should be a single generic adapter developed. Source: 22 nd June 2006

Single, Affordable, Packaged Middleware Solution Integrates and Connects Local and Central applications Delivers the Security and Identity Requirements for Government Connect Fulfils the Role of a GCSx Edge Server Includes: Microsoft Windows Server 2003 Microsoft BizTalk Server 2006 Microsoft SQL Server 2005 Microsoft ISA Server 2004 Microsoft Operations Manager 2005 (optional) Government Gateway Accelerator Government Connect Toolkit Comprehensive Set of e-Government Messaging, Data Format Standards, building blocks and documentation Microsoft CGF Integration Solution 2006

Make Connected Government Framework the essential platform for building and deploying distributed applications Service Orientation Unified distributed application programming model Pervasive support throughout the platform Interoperability with other vendors Claims-based security Support for the federated identity metasystem in servers, clients, devices, and protocols Model driven software Pervasive use of models to build, deploy, and manage applications throughout their lifecycle Explicit support for business processes Process centric Coordinate work performed by people and by software in a long running and stateful way Managed with transparency and dynamic control Integration across the platform Unification in the frameworks and programming model, tools, and the management experience CGF Roadmap Principles

Partnership between Liverpool Council, BT and Solidsoft Deliver Electronic Services to Citizens and Businesses Reduces the Need to Upload Bulk Known Facts to the Gateway which may Never be Used Local Identity Management (IDM) Enables Just-in-Time Fact Reconciliation and Instant Service Registration Case Study